UNIQLO

It was way too hot in the fitting rooms, so I cannot give the maximum rating. Nevertheless, the staff I asked for help were very helpful in navigating the store and finding the right sizes. Special thanks to Natalia for her excellent customer service and care.

I'm still not happy with the physical design/ layout of this particular store. It's cramped, stressful to navigate, badly ventilated, and problematic for access users . It is however, well stocked, clean, bright, not too noisy, the staff are helpful and focused. If you want a more leisurely / less stressful Uniqlo shopping experience then the larger store near John Lewis is one bus stop ride up the street.

Appalling customer service. My first visit was on Wednesday and on Thursday I needed to exchange an item as it was the wrong size. I came across the store manager Lily who was extremely rude and unhelpful. I had asked were I should head for an exchange and she sharply resisted to help me and kept dismissing me. Even though I had brought the item with the label and recipient she claimed it was not possible because one of the labels were missing. I had expressed that it has been less than 24 hours of the purchases and one of the labels were still on with the recipe. She still proceeded to have attitude. I spoke to another college who had helped me with the exchange smoothly. I had gone back to her to let her know she was unhelpful and in the wrong in which she came to me with disrespect and shouting in my face. Will not be retiring here

Had a wonderful experience with Ryan who was apparently new! He was very helpful, polite and patient with me which was very much appreciated. Bought a few items which I love! Will definitely be back to this store! Thanks alot Ryan

my experience in this store was smooth and easy all thanks to Ali. his exceptional customer service and the way he was so attentive to my wants and needs was very sweet of him. he made my shopping experience so much better. he’s such a great member of the team and definitely deserves recognition!

We had a really disappointing experience at this store. There is absolutely nowhere to sit. After walking around all day, we just needed a short break while waiting for our friend in the fitting room queue (which was incredibly long). Since there were no chairs or benches anywhere, we tried sitting on the floor in a quiet corner under the escalator where we weren’t blocking anyone. But a staff member came over and told us we weren’t allowed to sit there. It felt very inconsiderate, especially since we weren’t causing any trouble. A store of this size should definitely provide a place for customers to rest.

Had a really good experience shopping here Uniqlo always delivers on their clothes but this review is for the staff, handling every request and queries with a smile. A special shout out to Cristina one of the managers who handled my return and coupon applications like a legend after I had forgotten to apply the coupons on purchase.

From the reviews I've read, the staff was helpful to some customers. I'm astounded!! My experience there ruined my day. Imagine being called a thief by staff and other customers after the cashier forgot to remove the security tag on a lousy blouse! Plus it was my second bad experience at a Uniqlo in less than 48 hours. Will not go shopping at this brand again. Nor will anyone within my earshot who has a grain of sense.

Another great Uniqlo store. Busy as it gets, but still organized and easy to use the fitting room or checking out. Unparalleled quality/price ratio

I'd give it a 0, they have a misleading rewards system. I had £9 off for signing up on my first purchase, I bought multiple items. I returned just one item due to horrible fitting, and it removed the £9 for me completely. I wasn't allowed to use it again and I basically didn't get my sing up reward at all. Plus, the customer service at checkout didn't understand why it happened either but wasn't keen to help sort it out. I also wrote a formal complaint a whooping 8 months ago and had no response! the same store also didn't put a sale up for a cardigan I bought, and another store already did, the same day, so when I tried to return it and purchase the cardigan which was on sale for the sale price they refused? it was the next day and not worn. I'm just so dissatisfied because no one from the customer service chat responded either. I also find that the quality is just as bad as primark, if you want something genuinely good it's the same price as mango and zara, which I find fita my body better anyway. very dissatisfied, wish I could get my money back and actually buy something better.

Uniqlo offer a fairly small range of clothes- but in a fantastic range of colours! The items are classic and simple, and can easily be mixed and matched with your existing wardrobe. There's a wide range of sizes available, and all colours of the rainbow are stocked. Great for tee-shirts and fabulous merino wool jumpers and cardis. Prices aren't too high and there are often promotions on.

In these difficult credit-crunched times, Uniqlo may become one of my favourites stores I am a big fan of American Apparel, of the clothes of course (finally a t-shirt cut to fit you) but also of the business as they have taken the Western world by storm. The only downside is that for simple plain clothes, AA remains a bit expensive. Uniqlo is a bit like AA but cheaper and almost as colourful, with slighlt more grown-ups styles. I had not stepped into a Uniqlo store for some time and the colourful and stylish windows of the Oxford Street made me step into the store. It was a real discovery, lots of great basic pieces available. To some extent they have reinveted what Benetton was 20 years ago, many basics, particularly knitted stuff, at good prices. This is not Gap (which is really very boring and sooo mainstream American looking), this is not AA (not quite as cool but close), this is Uniqlo and I will shop there from now on (a Merinos sweater at £20, a tie at £7 and a pair of coloured skinny jeans at £25 sound good to me, especially in nice funky colours for Spring in grey London).

Every time I come here the service gets even better. Its a JOY to shop here because the clothes are fun fashionable and well priced. I love the quirky t shirts and everything washes and wears so well. its somewhere i shop in Japan or UK because i still have many items in perfect condition from years back, and the staff are always so helpful! this time i bought Lulu Guinness limited edition t shirts for 12.60 each and some cute Japanese t shirts for my son.

It's in Tokyo Shinjuku and Shibuya where I first time have been in Japanese UNIQLO shop. Clothes material is really smooth and nice! Well! Surely high quality cotton! They sell good items and each time I went into one of their stores I almost bought something. Service was friendly and price is moderate.

Love this shop ! I have found clothes really pretty. But just one critic : tourists, like me, haven't information about english size, so it's a little complicate for try ou buy any clothes

Uniqlo is not dissimilar to Gap, they sell classic items of clothing styled according to the current fashions, but Uniqlo offer them in a fabulous multitude of colours. It's a good place to get tee-shirts, cashmere jumpers or merino wool cardigans. OK, if you're the sort of person who only wears black or beige then it's not for you, but if like me you get fed up of traipsing through shops that only have this season's colours then it's great. Their prices aren't too dear and they often have promotions: 'spend £x and get £x off' or 'buy two for £x', so it's worth looking in to see what's on offer.

Whenever I get a rare day out shopping in London without children I always head here. It's not disimilar to Gap and a lot cheaper. You can get some really nice basics that are well made a last. I bought a pair of white linen trousers here 5 years ago and after squillions of washes they still look pretty good on the hanger, I've been through the wringer a few time so maybe not so good on me. The thermal underwear is excellent and well priced. Their jeans are great and they offer a free shortening service handy for shorties like me. Wish they did children's clothes.

This is a great store for your basic clothing. I often go for socks, t-shirts and trousers. The prices are reasonable and the quality is good for the price you pay. Located near Oxford Circus tube station it's easy to find

Have been there and no regrets at all! Nice place to shop! especially for my boys! [young men] they love their stuffs!

Simply miserable.Nothing like the NYC version.Drab,dull and uninspiring.Nothing unique here.Better off shopping just about anywhere.

This shop is exactly what its name says UNIQUE! it is in the same range as Topman and H&M but is a little more daring full of different clothes in different colours. If your visiting London make sure you check it out.