UNIQLO

Racist customer service at this store (other stores have been great!) - I purchased a jacket and wanted to wear it right away and asked a lady to help me remove the tags - she first asked for my bill for a good 5 mins and then took the jacket inside to remove the tags even though there were scissors outside near the checkout. She came out after a while and my jackets pockets had been turned inside out/opened. I am a south Asian girl and this was a completely racist move - please train your store employees properly! The store employee was about 5’7/8, with an east European/middle eastern accent.

As a long time customer it seems unfathomable that this chain suddenly decided men’s jeans longer than 32inches are only available online.

Always the best clothing no doubt but there’s hardly any staff in the store to help. The few you see are too busy with stuff. Stores like this location should definitely hire more staff to give a better experience

Went a couple of weeks ago and asked a staff member if they had something in stock - could have fobbed me off very easily but this woman was committed to finding the trousers as she had seen them the day before, after having a good search all over the shop floor spent around 15 minutes looking in the stock room. Great customer service and a massive thank you for commitment to finding the trousers (which she eventually did!)

The store is clean and tidy and the staff seem pleasant but I'm not such a fan of their clothing anymore. The designs never seem to change and keep up with the times. Prices are still reasonable though.

The store is well-organized, clean, and tidy.

I came in around 5pm on Thursday and was instantly greeted by a man working downstairs by the door who was very helpful. However at the till upstairs the woman was very rude and a complete contrast to her colleague near the door. It was like she was angry at me that she had to do her job.

I always find something to buy here when I'm in London and pop into this Japanese clothes shop which has my size for everything. However, prices have really gone up so I've got to make sure that it is something I really need.