USA Postal Service

Had a great experience today! Parking was a bit of a nightmare but the 2 USPS workers were incredibly helpful and kind. Riga, the USPS agent assigned to passports, had me in and out, processed and photo taken in under 10 minutes. I live near a different post office and it’s so nice to find an efficient location, relatively close to me. I didn’t catch the other employee’s name but she was a young woman in her 20’s, and she was incredibly pleasant and friendly as well!

It is the worst job they do every day, they leave you mail that is not yours, you tell them and they keep leaving it for you, thanks to them they suspended my license for NOT sending my mail to my new address that I had already changed a long time in advance, and they also gave me three tickets as a result of their inefficient work at said mail, they should hire more professional and prepared personnel who do their job correctly. They do not care about anyone's mail. It is unacceptable that we pay for not doing their job well.

I’ve been waiting here for over 30 minutes, and only one staff member is handling regular services while another is focused solely on passports. The line is growing, but no additional help is being provided. It’s really frustrating to see such slow service with so many people waiting. This location definitely needs better staffing or organization during busy hours.

Helloooo. After living in the area for over thirteen years I lost track of how many times I have been in this location and to be honest I have had good experiences through the years. I have sent envelopes, postcards, and boxes. I have picked up packages and letters. Always good experiences. Miss lavores has been there since the first time that I have gotten in this post office. Always kind and helpful like the other coworkers. What I do not like is that the line goes too long sometimes like in every other business. Employees go on break or just customers show up at the same time. One more thing. There is no AC or it is broken by the PO boxes. Please fix or install. Thanks a lot.

This is the worst USPS station I’ve ever dealt with. They lost my package, no one takes responsibility, and the staff are extremely rude. Every employee I encountered was unhelpful and unprofessional.

Outstanding service. Kind, professional and efficient. Lavores is one of a kind… outstanding service w shipping and passport processing

This is the 5th time I went to this store. The reason being that I do not receive my mail. Every time I go there the person at the desk sends me to talk with the supervisor who then gives me no answer, only excuses. Today, specifically Mr, Shoebrick (The supervisor) asked me to wait and never came back. While I waited I could see him chatting and laughing through the door leading to the back office after 30 minutes I ask a nice girl at the desk if she could tell him that I was there still waiting. The girl went and came back saying to leave my number so they can call me back, this happened every time I went and they never called me. So, I ask to speak with the Post Master ( Carlisa Brannun ), the same one that was there chatting and laughing with the supervisor and she said the same thing "take his number". 50 minutes later I left the store with no answer.

I had a terrible experience at the USPS office. I arrived with enough time and was patiently waiting in line to get my passport done. However, when it was my turn, they rudely informed me that they only process passport applications until 3:00 p.m. They didn’t even try to help me or offer a solution! It’s unbelievable how unprofessional and inconsiderate they are toward customers. If their hours are so strict, they should clearly inform people and treat them with more respect. Very disappointing.