Erica De La Cruz
Google
I think partnering with lyft is a great idea (i am currently homeless and without a vehicle), but I think they need to implement a separate phone line for those calls perhaps. Not sure how I'm supposed to get to a medical appt or interview, both of which are time sensitive, when I can't even get through to arrange the ride. I'm in fact still waiting, been 1:56:04 and counting. I was supposed to be there for 2pm and it's 1:40pm.... Kinda doesn't actually help if this is the way it goes. I'm rescheduling and trying to come up w bus money instead I guess ... At this point I'm just staying on the phone if anyone answers at all. This is the same line as crisis???!! I think I would have killed myself by now if that's what I was calling about, smh. Officially over 2 hours waiting now... It's a Thursday.