University Fair Food Co

This place has some wildly unexpected good food. One of the places I ordered from called me to appreciate me being one of their very first customers today so I got to ask the questions y’all have…. All those names are actually different restaurants owned by different people. And the Wingstop and Jersey Mikes are the same owners as their other Philly stores. They each own their own private kitchen spaces in this building to cook. It is primarily delivery so the drivers crowds the lobby all the time and cause a mess sometimes. Don’t expect coming here to get the restaurant walk in customer service experience. It’s just a lobby for take out. Pretty straightforward to me. I just order my food, wait for the text that tells me it’s ready and head over next door to pick up. Nothing bothers me. They do get real busy in the evening though so the food can sometimes take 30-40 mins unfortunately. The places I tried so far that are really good was Lale Halal, Bubbakoos, Pho Mi, Thai Yani, Koko Hibachi, Birria City, and Empanada Mama. There was a place here that sells BBQ before, sad that they seem to be closed for good.

Excessive trash and food scrap on street in front of University City Fair Food Co generated from employees and delivery workers. Employees and delivery workers have been witnessed illegally dumping on street daily. Business provides inadequate trash receptacles for employees and delivery workers and makes no effort to clean up trash generated by business. Please install adequate trash receptacles outside of your business. This has been a years long problem with no attempt at a solution. Please see 311 illegal dumping reports for documentation of chronic littering problem generated from this business.

This is a ghost kitchen. It’s freezing cold inside and doesn’t seem to have working heat. You overpay for worse than Applebees style reheated food. This place sucks to pick up from as a food delivery person, and sucks to order from for take out. You check in at tablet kiosks, which is kind of neat. You hold your phone up to the screen and it tells you which locker to find your order in. If you’re ordering take out for yourself, it’s literally just running the UberEats software or something similar. Not really worth the cost at all. There’s so many better options in University City and Philly.

We purchased Birria Tacos (Steak & Chicken), and Sweet Thang Cookies (Salted Caramel & Cookies and Cream) and WOW!! I could not stop dipping my tacos in the sauce lol. The Tacos were every bit of AMAZING!! Cookies taste great and was just right and as big as a muffin!! The women that work there were very sweet and helpful. Our only gripe was the waiting area and the restroom. Come on guys; you all have a great thing going keep up the common area for your customers. We will definitely come back and if you are in the neighborhood, please stop by you won’t be disappointed I promise.

I have submitted multiple claims and called to get them to resolve this issue and nothing has happened so hopefully this will get their attention. I have ordered here over a dozen times with little to no issues (sometimes long wait but that’s expected). 2 nights ago I ordered food, came to pick up and waited over an hour after my pick up time. I talked to 2 workers and they said they were bringing my order down now. I waited another 30 min and finally went to ask them again, to which they responded the kitchen i ordered from was closed. Why didn’t you tell me that 30 min ago when i asked about it? They said they couldn’t do anything about getting my money back so i have submitted claims online and called and have heard nothing back. I’m out money and hours of my time waiting for food that i never got.

This is not a food court. This is an industrial warehouse of restaurants that primarily offer food delivery services and just so happen to have a few kiosks that locals can order on. It is like going to a corporate office. There are delivery drivers everywhere. There is no customer service, just a counter where the food delivery services are handled. It's like going to Atlantic City. Very tacky. Very overstimulating. Bad lighting and cramped inside. It takes a long time to get your order, and there is no one to talk to because all of the restaurants are caged away elsewhere in the building. It's giving prison cell. The workers are great. They are doing their jobs, and I have no complaints about them. The business model, however, is horrific. I do not care how good the food is. The experience is HORRIBLE. Stick with Uber Eats at this place because it is a grotesque madhouse in person. I am local. It makes no sense for me to get food delivery, so I guess I just won't be eating at any of these restaurants. The way that technology is used these days is ruining the fabric of our communities. I am wholly disappointed that I can't just walk in this place and see and talk to the people who are making my food. This place is a tangible example of why so many people these days are depressed and anxious!! UPDATE I ordered take out. So, no, I did not expect full service. You're in charge of the business model. Why would you contact the restaurant owners about that? I want to support them. You're the ones making it inaccessible. I kindly suggest dividing the pick up area --1 for local orders and 1 for delivery services. Having us co-mingled in the front is chaotic AF. It's also disrespectful to the drivers. They are busy, and just us being there is interrupting their processes and workflow. Again, that's a logistics and operations issue, that's not an individual restaurant issue.

I Didn't like this experience with CookFellas X EazyEats at all, I had NO idea that this wasn't the actual restaurant itself! I feel like they should disclose that they're using this type of facility and also let you know what to expect when you arrive to pick up your order...Not to mention that, the food wasn't worth a total of $32 either!!! My Garlic/Parmesan Salmon Bites were overcooked, the (2) Cheese Steak rolls weren't worth $12 either!!!

First time trying Royals Jamaican Cuisine. We ordered ahead for lunch and the process was as smooth as it gets. We got the jerk chicken and oxtail lunch special. The portion sizes were good and the food was delicious. We will be ordering again, soon