UNO Pizzeria & Grill

The service was 💯 he was very friendly love coming to this place all the time .

Do not place orders in advance here. I had to call in my order as their website does not allow for a decent modification on salads. I called in my order at 5:30pm and twice stating it was for an 8:15 pm pickup. When I got there at 8:05, I saw the food sitting on the counter. I had ordered crispy chicken that was cold and the salad was at room temp. They clearly made the order at 5:30pm and left the salad sitting out along with the chicken on the counter for at least 2.5hrs.

Service from the waiter could have been better. He didn't refresh drinks or check on us when the restaurant was practically empty. Disappointed in the brown stems in my salad but the pizza was amazing!

The food was great we went to the uno’s in Dedham. I had broccoli cheddar soup and pizza skins . The waiter was really sweet and attentive.

Dined at UNO’s Dedham today and their customer service has improved significantly. We were met and greeted quickly by the host who was very friendly. The waiter was very attentive and friendly to my kids. Food came out without a long wait and was delicious. Went on a Tuesday and kids ate free.

The food was good. We ordered two items and a couple of Shirley Temples. Some buffalo wings and a pizza. The pizza was bomb, and the chicken was bomb as usual went out and spent some time with my sister hadn’t seen her in a while. We even sat and talked to her about an hour after we finished eating.

PLEASE FIRE YOUR GENERAL MANAGER JEROME!!! I frequent this UNO almost weekly and had a DISGUSTING exchange with him after NOBODY was at the front desk for a whileeee when I was there. This honestly happens a lot which is another reason I will never be back. I always get the same thing so when I went to grab my order he suddenly came running out yelling at me telling me I can’t go grab my food. When I asked him why nobody was at the front desk he said I needed to wait and when I told him I was waiting he tried to say he was “coming”. All lies and gaslighting. Absolutely nobody acknowledged me and told me they’ll be with me shortly. The front desk was absolutely vacant. When I called them out for their lack of customer service, he insisted I needed to wait and would not acknowledge the fact that I WAS waiting patiently. He even said “what the hell” during our exchange. He is disgustingly unprofessional and needs to be fired ASAP. I will unfortunately NEVER EVER be back and hope all the good workers there find better establishments to work at with more capable management.

Incredible Detroit and Chicago style pizza you can get in Boston. The location is Definitely a sleeper in appearance but very tasty! Phenomenal service, as bar staff was very attentive and friendly with great food recommendations. Even corrected food order mistakes with grace and apologies. Highly recommend for Detroit and Chicago style pizza. Food - 15/20 Service - 9/10 Atmosphere - 4/10 Total - 28/40

Ordered food for wife, and children, waited for a while, one waiter shows up with only wife food, waiter said, she will check on children food, never to show back up, another waiter came over and ask how everything, explained we did not get our child food, he went to check just to come back and said he forgot to put my child food on order, I got up, and told waiter I'll pay for our drinks we had and leave, I'll never go here again

Great pizza and Janet was excellent in taking care of my order in a professional and quick fashion! We loved their veggie pizza. Thank you UNO and thank you Janet for the best service!

Came here on a Wednesday night and they had musical bingo going on with a DJ. The hubs ordered the Uno deep dish pizza which he enjoyed very much! Each slice is almost 500 calories so he obviously didn't finish the entire pizza and had lots of leftovers to bring home. I ordered the lemon basil salmon which was quite good. The roasted veggies (zucchini, squash, onions, bell peppers) were really good too. Side of mashed potatoes was very creamy and tasty. Service was friendly and efficient. Overall a good experience.

Was in the area and haven't been to an Unos in forever and decided to give it a try. Had a better experience than other reviewers. Got pizza deep dish roni. Service was friendly and on point. The pizza was good as well. Not as good as I remembered, but good non the less. Wouldn't hesitate to return.

How did Uno's let Let me down this time... We were told 15 minute wait for a tab, it was 45 minutes. I ordered ribs. When the waitress brought our food (after 25 minutes), she told me they were out of ribs and I would need to order something else (while my family ate). My wife ordered a draft Bud Light, after 25 minutes waiting for our food, she reminded waitress and finally got a Bud Light BOTTLE. We ordered breadsticks as an appetizer, but they never came. They were on our bill. They gave us (minus me) our food but never silverware. When we asked for silverware, they said they were out and we needed to use plastic. I had told my kids we were going to eat in the restaurant to NOT get a bunch of disposable stuff. HORRIBLE experience (again - we try to support our local PTO, so came despite our prior experiences). Waitress was nice, food looked pretty good, but they're consistently under-staffed and disappointing.

It's with mixed emotions I'm giving this review, because I LOVE UNO's. I brought my daughter here @3pm for a small, chill celebration. The floor was dirty and sticky under our booth, which we didn't notice until getting up to leave and our feet were sticking to the floor :((( Then we see that there are decade old (probably) crumbs wedged between table and table molding, in all shapes colors and sizes. Ewe. Next, our water and shot glasses had everything stuck on them from lipstick to finger prints, to food. Clearly not washed. Just sickening... had to send back 2 double shots of Patron and my water. That was crazy and made me feel contaminated. I'm being a little extra, but believe me, they need to close for a deep cleaning and refresh. * The waiter was pleasant and helpful. He worked to get issues resolved and checked on us, periodically. ***** We ordered the all you can eat wings for $19.99. Wings were nice and crunchy and I was enjoying them until I saw the freezer burn on the skin. I don't know about you but I clean all that crap off my chicken before I cook it. Yuck. ** Burger was big and delicious as usual ***** Shrimp and crab dip was good **** Price $125 including tip ** In the end we were overcharged by a side of fries.* Go figure. Good thing I caught it before paying.

The food was OK first dish was cold but the service from the staff was great they acknowledged it and corrected it immediately

The service was awesome. The food was delicious. The relaxation was great. We enjoyed the comfort and fantastic atmosphere

this was our second time here. it was completely empty the first time we were here, probably because it was still during the time of COVID. we didnt like the service either hence we never went back. but we decided to go back because we wanted to give it another try. we got the classic numero uno, medium size and that was enough for 2 adults plus an appetizer. the deep dish was a mess when we picked it up. they say there are a lot of toppings on the numero uno but most cheese. the kids mac and cheese was blah. the kids chix and Stix was a good combination of fries tenders and mozzarella sticks.

All unos are great lol. I loved the pan sign decor & the bruschetta. My daughter ordered the build your own pizza off of the kids menu.... She always does lol. But yeah it's a great family restaurant & the foods always good. :)

Came here today & was immediately seated & greeted by the woman manager who was also processing someone's take out order at the time. Seems as if this location is severely understaffed When we were seated i reviewed the menu & saw 3 things I knew we'd want. I mentioned them to my bf and he looks at me crazy and keeps looking at his menu. Low & behold we had different menus and everything I wanted was no longer available. Terrible The restaurant itself seems like it's a regular spot for the locals and they even have game table next to the bar The windy city hurricane was okay, if you like rum. 7/10 The blue reef margaritas took a while to come & came out wrong. Feels like it was the first ones they made. I also requested NO salt on the rim (sugar instead) because I absolutely hate it. Of course the straw was at the bottom of the drink, so when I took a sip it was all of the salt that fell off the rim into the drink. Made our server aware, who was also the bartender, and he apologized and offered me sugar. Did not offer to remake the drink, and when it was time to pay, the 2 drinks (both blue reef margaritas) that we did not drink, were still on the bill. He did state the sugar nor the salt are labeled & they look the same to him. The shrimp & crab dip was the main reason I came, and it was disgusting. Definitely no crab & the "shrimp" inside tasted like rubber. Probably old and freezer burned 1/10 (also has my stomach in shambles, which is why I have time to write this review) The pizza skins were not for me, but my bf enjoyed them 7/10 Mozzarella sticks were a 5/10 probably would be higher rating if they weren't cold when brought to the table Super roni pizza needs a new name because there wasn't THAT much pepperoni, I would've asked for more if I thought it would've been lacking. A Chicago tradition for sure with too much sauce 6/10 depending on your taste The house salad was probably the best part to me although they needed a lot more dressing to go with all of the salad. Also would've appreciated fresher ingredients but it's UNOs I suppose. The chicken parm was soggy & gross. 2/10 Rigatoni with sauce. No flavor. 1/10 Meatball was clearly not simmered in any sauce, rather just thrown in the dish with watery sauce on top 1/10 The server appeared to be new & his service was okay but just think he was overwhelmed. I would probably return to a UNOs but definitely not this one

The service was so disrespectful I will never go back there unless the waiter is change at the bar.... Soon as I walked in I was not greeted at the door as I walked to the bar I was not helped at all I had to call out for the waiter multiple times to ask for things multiple times. But at the end as I was leaving or to sign the check then she wants to be friendly and ask questions so she can get her tip......the tip is to replace her and to get someone friendly to all.

Absolutely terrible, awful. I had to wait a very lengthy time before my server finally showed up. I ordered wine and he got the order wrong. I ordered a pizza and it was cold when it got to the table. And he didn't bring it, the manager did. Server neglected me totally and when he finally appeared he was annoyed I was asking for something. Eventually -- when he finally deigned to show up -- I told him the pizza was cold and the service was terrible. What does he do? Turns his back on me and doesn't answer. An all-round disgracefully terrible experience.

Some things need work. Pizza came out with undercooked dough. Cleaning is needed, you can smell the bathroom from the lobby. I had a promotional offer in an email that didn't ring in at the restaurant. I was surprised that it was so quiet for a Saturday, even at the bar.

Apparently you can't get wet wipes with take out order unless it is an order with ribs. Food for lunch special is good portion size

Ordered Take Out and the women who helped me was very accommodating and helpful! It was seamless transaction and the food arrived sealed snd bagged for transport! The place was clean and quiet since it was just opening! Nice location easy access for parking!

Uno's in Dedham. Zoo like smell when you walk into the doors. The bathroom needs to be updated. If you are over 150 lbs you will have to side slide into the doors and stalls. This day and age you need to be accessible. Bathrooms were even worse. Once you get seated, the smell diminished. Service good, food good but this place has went down hill Get it together Uno's dedham. I remember when this place was thriving and a much better and full atmosphere.

I have tried to eat here quite a few times living locally the wait staff needs coaching the food is horrible waited 20 minutes to get a glass of water after I was seated I don't think I need to say more not worth the time and definitely not the money

This place is sad, i used to love coming here but NOW i remember why i stopped coming to this specific location, we sat waiting 10 minutes to even see a waiter, then when he finally took my drink order he comes back 10 minutes later and says we don't have that tequila like wtf, this place is so poorly managed and the wait staff has ZERO enthusiasm to work the ONLY one that did her job was the girl that sat us down, the pizza i got was ok not amazing and my drink that finally came and it was a smoked old fashioned and they didn't even smoke it, this place is low budget, a waiter shouldn't have more apologies than answers, ordered the sweet potato fries but got regular fries got a pizza with no extra plate nothing, i won't be coming back I'd rather get the unos deep dish pizza in stop and shop

Absolutely terrible. Our waiter seemed like a novice and the ice teas tasted as my father described like "rotten eggs". Waited half an hour for our deep dish to come out and it wasn't even hot. What happened? This location used to be alright but now I wouldn't be shocked if it closed in 6 months to a year unless they really turn things around. Never coming here again.

It was my son's Graduation today (6/20/2023)he wanted UNO's,Food was subpar worse I have ever had the Shrimp was under cook no seasoning at all, The manager didn't even apologize for the food the waitress did the manager was making excuses for the food like I don't know good food versus nasty food had my son wait 10mins for his burger well are food had already arrived

Went to the bar. I immediately smelt old dish cloth odor, bar was sticky, crumbs and drink stains all over. My wife wanted to stay so we ordered the Oreccini. The menu picture showed 4 they brought out three. Thr thin pizza was good. The food utensils were not clean. I couldn't get out fast enough! Don't even try! Disgusting!

Terrible, would never eat here again. Took over an hour to get our food then it came out burnt. Steak tips were dried out(literally no moisture in them). I have never complained about food in a restaurant to my server in my whole life(51yrs old)and when the server asked how the food was and we explained how bad it was, all we got is a I'm sorry. I didn't refuse to pay but in my opinion, the food and wait was so bad that I would think something of a discount should have been offered. I have eaten frozen food from the grocery store that had more taste in it.

I ordered the numero uno from this restaurant. It's supposed to have meat in it. Pepperoni and sausage. Not this one. NO MEAT!!! This pizza is over 30.00 bucks. Who wants a veggie pizza for thirty bucks. Take a close look at your order before you leave if your doing take out.

Ordered chicken parm pasta, too much tomato paste, chicken has no flavor. Ordered garlic cheese bread, very disappointed bcuz it is exactly pizza made with Tuscan bread with extra cheese on top. Need to wait for 5 to 8 mins every time to request something from server. Not much customers there, don't know why they are under staffed. But that is understandable due to pandemic. But food is horrible that I cannot accept. Will not come back again for sure.

Stopped by for a quick bite a day was very surprised by their arancini - so delicious!!!!

Covid19 socially distanced indoor dining. Table/seating spacing was well executed, service was very good. We got seated with a disposable paper menu which, for me, is easier to read than scrolling on my phone. I like to be able to sort of see everything at once in order to make a decision. Huz got a chicago classic on the gluten free crust and it came out exactly how he expected. I had pasta and meatballs. Everything came out hot and fresh. I will say that my meatballs were a little over cooked however I actually like a little burn/char flavor with tomato sauce so it was not a problem for me at all. There was a shift change between waitresses while we were there and the transition was flawless. How many times have you been dining out where that's happened and your table falls through the cracks!! The new waitress immediately checked in about drinks or dessert. Great service. We tapped the QR code on the table, paid and left happy.

So If you know me & have read any of my reviews Im at a different Unos at least weekly as they have nuggets and thats all my kids eat. I have had crazy unfortunate experiences over the last few years, Im to the point where I dread Unos, Im just getting Uno'd Out... But I need to feed my kids (I know how shitty huh??, lol) so I need to continue to visit them.. I walked in this one expecting a less than stellar experience and was a little surprised when it was Ok... Alex (our server & my son's name as well - so we bonded instantly) Was the best server Ive had in ANY restaurant in a long time. He was overly patient with my yelling kids, was on top of everything. Was actually thoughtful & smart & didnt place hot plates in front of my 1 year old (I still dont get that people are this dumb & still do that!!) Refilled drinks without asking, brought extra napkins... He just was on top of his game & made what could have been a horrible experience (did I mention my boys are the devil diners??) very enjoyable and refreshing. Keep Alex around Unos, he is a huge asset!

This was my first time at this locations and from Beginning to the end was horrible. Went to Unos with my sisters last Friday and when we arrived the lady had a very bad attitude when greetings us. We waited 7 minutes to be seated. I asked for a mango ice tea and it was horrible, then I order a shrimp dip and the manager drop it( but took it off the bill). My overall experience was horrible.

UNOs will always be one of my favorite places to grab a deep dish! Alexis helped my dad and I on Father's Day and she was amazing. They had a coupon for dads to eat free with the purchase of an entree and they received a free large glass as a gift. She was great, didn't have to write down the orders and didn't mess up either (we all know this is rare)! The food of course was delicious and my dad really enjoyed himself as he ate, drank some beer and watched sports. The restaurant is fully equipped with a bar and lots of televisions for entertainment. We also ordered the mini desserts which I'm always excited that they have this option, because the full sized desserts are just too much treat for me. My favorite is the mini peanut butter cup and vanilla ice cream scoop, my dad ordered the mini brownie and ice cream scoop. They come out nice and warm with a little chocolate syrup on the top. Super tasty!!

Uno Pizzeria was having a free pizza day on 7/15/2017, no purchase necessary. A free individual cheese or pepperoni pizza per party/car. While I wasn't able to stop by personally to partake in this event during my busy day, one of their free pepperoni thin crusts came home to me. We enjoyed it reheated in the toaster oven and found the crust nice and soft - not crackery like some places. I tend to be so stuck on their traditional deep dish bready crust that I would not have had the chance to try their nice thin crust if not for this event.

Do not go here if you are a vegan or have a dairy allergy! The manager is rude as hell. They claim to have Daiya cheese alternative. We ordered a pizza with vegan cheese and no butter. I called them to confirm that my pizza had vegan cheese on it because it did not look like any vegan cheese I've ever seen. After talking to the different people, the manger claimed he inspected each pizza and it was vegan if the tag said vegan. I have had Daya 100 times and I can tell you they put regular cheese on my pizza...when I have a dairy allergy.

Great customer service from our waitress, and the food was quite tasty. This location lost a star on this visit for making a mistake on the order of an individual with severe allergies (not related to the allergy, that would have been an automatic 1 star, but still not very reassuring). If you have dietary restrictions or allergies, I would recommend asking your waitress/waiter to confirm with the kitchen before bringing the food to the table. Our waitress was right on top of the mistake and took it back to get fixed immediately, so excellent customer service!!

if i could go lower i would. i dined here with my family and we have always loved going to Uno. Our server Chi was terrible. she welcomed us by remarking and making a joke about us asking if it was coke or pepsi products. she never onced checked on us or asked us if we needed refills. at the end she didn't ask if we enjoyed our meal or even ask if we wanted desserts. i will never dine at this location again. it is sad but i will bring my business to another Restaurant.

I've never been a fan of this restaurant but last night my daughter wanted to have dinner here. We were greeted immediately and sat. Our waitress was very friendly and was right there every time we needed here. I ordered the salad with berries and goat cheese and the caprese sandwich. My daughter got the crispy salad. The salad was great until I took a bite and tasted dirt. The salad my daughter got looked good but the center of some of the chicken pieces were pink and uncooked. The sandwich was not as described on the menu. The bread was hard and when I began to eat the second half of the sandwich the bread was so hard I chipped my front tooth. The waitress sent the manager over he apologized and said he would comp the meal. However in regards to my chipped tooth he said that there wasn't much he could do. After expressing my upset over the tooth he asked if I wanted him to fill out an incident report . I said yes. When he came out to fill it out I had to ask for a copy as it was not offered to me. It has been confirmed I will never done here again!

When you think about a pizza that costs 30 dollars, I imagine that a few things come to mind, for me, two things. First I bet it's good, and second I bet the service is good. Unfortunately I'll never know about the pizza because of the service. So after a great day in Boston I decided to treat my family and some guests with uno takeout (specifically curbside to go), as this was a service marketed as very convenient I decided to try it out---I'll jump to the lesson learned- epic fail. When you arrive the parking spaces are clearly labeled curbside to go (nice), and there is a little sign in your spot that asks you to text "UNOs and your name" so that your server may bring food and take the money (60 dollars in my case for two pizzas). Still this seemed very promising and I was ready for my wonderful pizza. Others came and went and I still didn't have my food and no one came to take my money. So - I texted again about 15 minutes after the first text...and again I wanted. All and all I texted 4 times (see attached screenshots over the course of 45 minutes), no one ever came to acknowledge me, even though others came and went. Finally I gave up and sent another text (see screenshot). I then drove off, but it doesn't end there. About 20 minutes after (and 5 minutes from home) I get a call saying my pizza was ready and they were sorry for the delay. I asked why no one came to acknowledge my presence or take my money- no response. The caller then asked if I was picking it up, I replied that I wanted to speak to a manager, the then said your order is cancelled, and then hung up on me. No goodbye, no manager, no pizza, just a rude person and horrible experience. UNOs - you could do better, real service let down. Review updates- manager was good about tracking me down and making this right. I appreciate his determination

We haven't been to an Uno for over 10 years...it was never our favorite place but after the one in my town closed its even harder to go to one. Today we were in the Raynham area and I was in the mood for some good pizza....and thought hey let's check out Uno. Mistake. The good - the ambiance, cleanliness The bad - service (slow), food (very salty) Overall the pizza wasn't very inspiring. Salty meat on top of deep dish is not what I had craving for. I would've been more satisfied with a slice from papa Gino's. While our waiter was very nice, the service was slow. I am extremely less likely to return. Not much there to excite.

The food came here via Uber Eats.. That is where the extra star comes from.. That's about it... Chicken was so overcooked it was almost inedible. All the meals were so bland. Hard to believe a chain restaurant can deliver this level of terribleness! Stay away people...

Where to start... greasy, uninteresting pizza, long waits, bland chain restaurant food. We came as a party of 7 and had to wait for 30 min even though the restaurant was half empty. No infrastructure to take care of a large group. Food took FOREVER to come, with all of us starving. In addition, the old dishes were never cleared. We eventually had to ask a manager to remove as our waitress was not to be found. Disappointed, with mediocre food.

The pizza sauce was fantastic and the ambiance was stellar. Felt like I was in heaven. I don't understand these other reviews because I had a slappin' good time. Do you guys do events ever? Because my great auntie Denise was looking for a place to party it up for her 98th birthday. Fortunately enough, she's been able to last this long but we don't know how much longer she'll last. Anyways, good pizza sauce.

Since fixing the problem in the kitchen the food and staff have been amaizing. Thank you Unos Crew

Small portions ;high prices should be the name of this casual eatery. Got a dinner sized salad with goat cheese and fruit. Kid got a small pizza;we both drank free water. Bill was like $30 left still hungry the portion size was like eating an appitizer each. Food had decent flavor nothing special/ portions were small and prices high for what we got, There are much better deals out there; wont be rushing back; thats for sure.

So I ordered pizza tonight from this lovely place and it looks like someone spit in my pizza. The manager was not very helpful even though yes it came from Grubhub but my Grubhub driver was very nice and on time so I don't think it was him and the spit looks like it was there for a while. Either way the manager over there was not helpful just blamed on Grubhub of course. So don't order after 8 the chefs might take it out in your pizza ...

Ordered on-line from the Dedham location. Did the curbside pick up. Waited in the parking lot for half an hour. When we went inside, they said the order was not ready. We looked at the shelf and said who's is that? Oh it's yours. Got home and the flatbread was cold and only a half of one. Called manager and he offered to prepare another one and said that it was busy and only had 1 person working the front. I left a 15% tip on line to insure proper service, but that didn't even help. Have had similar experiences also. Sorry to say, but voting with my wallet. Will not be returning.

Let me start by saying I really like Pizzeria Uno in other locations. Over the last 2 years I've been there about 3 times each experience is worse than the last. The 3rd time I promised even though this is the only Pizzeria Uno within 5-10 miles of my house I will not go there again. The biggest problem is their waitstaff. They must be hiring their staff from a local head trauma unit, that's the only explanation I can come up with. My first 2 experiences have been long waits with hardly anyone in the place, mixed up orders, but my 3rd visit takes the cake. We come in they have 3 people talking at the front desk immersed in conversation. (Oh the place is 80% empty) We have to wait for them for several minutes to finish what they are talking about in order to get their attention and have them acknowledge us. One of them finally brings us to a table. We sit there for 20 minutes with waitresses going by us without so much as looking to see if we want to order drinks or anything. Finally I had to stand up and flag one of them down, who said that they are not the waitress for our area and she will get someone else. No one comes again after 10 minutes. At that point we left. Usually we would have at least been able to order but apparently their waitstaff IQ has dropped so low that they don't even understand that their job is to take orders and to dispatch them to the kitchen. Typically I would suggest to Uno's to retrain their waitstaff but I don't think that would help. The only suggestion I would make is to either close down that location, or fire everyone there and replace them with people that are not complete morons. Obviously I can't critique the food since we never got any.

5 stars across the board -bartender was very attentive very helpful and friendly never gave us the impression we were getting on her nerves with all of our questions -food was phenomenally delicious; cocktails were great -the atmosphere was so chill; they were bumping oldies all night, everyone was laughing with one another -we stayed for 3 hrs until closing they didn't rush us or make us feel uncomfortable for staying a little late I was very satisfied with my visit..it's not too often you get customer service that great at a restaurant

Use to like this spot.... Funny how they stop serving deep dish but i ordered it a couple it days ago. John Taffer should pay them a visit.

I hosted my daughter's 3rd birthday party here. Andrew the GM and his team were absolutely amazing! They truly made my daughter's birthday party memorable! They have the perfect patio space to host a private event and the best server - Maissa who accommodated all my last minute requests and she even helped me decorate the patio. We will gladly come back just to see Andrew and Maissa! Thank you Unos for a great party!

O stars. Bartender Whom I believe was named Violet was HORRIBLE. It took her 10 minutes to even greet us and the bar wasn't even close to being full.... She was throwing dirty plates on the sever drink area and was screaming to her boyfriend and child across the bar who were sitting at a booth " how all the servers were lazy there and that if she's making their drinks they have to clean up her dirty dishes". I'm just confused on how this is even remotely close to sanitary? Dirty dishes and clean drinks ? Yeah that is a health violation. Also, all the bar "regulars" were absolutely hammered and she continued to serve them to the point they were yelling vulgar profanities across the bar scaring potential guest away. Violent did not say anything to these people as well as her letting them DRIVE OFF completely hammered !!!!! She is over serving all of these regulars. She also forgot to put ALL of our to go food in, as we waited 30 minutes listening to these creatures.