UNO Pizzeria & Grill

Highly do not recommend. I tried this place to give it a shot. My food was horrible. My soda was flat as possible, very dirty food in the booth I was in and uninviting. Took 45 minutes to get my food. My steak was cremated, should have came with an urn. I asked for medium and came out small as can be and chard to all hell. Still made me pay for the flat soda and drink, horrible! Do not come here

First off the reception I got was splendid. Stopping here with my wife and my baby was definitely a great choice. With the atmosphere and serene nature my baby who was fuzzy for the most part of the morning just became all chill staring at the lights and all. Definitely a 5 star experience.

Unusual pizzas at least for us. Big menu. Nice atmosphere. Looked like short on servers. Two what we saw on a floor had multiple tables. Could use more attention

The reason I went to UNO Pizzeria & Grill today because I recently had leftover potato pizza someone had given me and was good however the food I was served today was cold and barely warm. The mini cheese burgers were cold. The french onion soup was warm. The french fries were definitely sitting or off someone's plate that didn't eat them. The peperoni pizza was warm and crust was hard. The salad was actually pretty good. The restaurant was dingy and dirty. I didn't notice on the way in but even the front door was filthy. Even trash around the building. Also I never received silverware and had to wait till the server finally returned and again waited for napkins. Then waited to pay. I read some of the reviews people gave five stars and find it hard to believe this place is five stars. I would try UNO again just not this location. I luckily didn't get sick. I wish I had notice the filthy door going in and could had enjoyed a lunch somewhere else.

Very friendly staff! Our waitress Rebecca was so kind, on top of all our needs, handled us having 3 kids so well. Would definitely recommend, 10/10 experience

I went here sow that they have laid a piece of plywood to cover up a hole I guess red flag number 1. It took nearly 5 minutes to be seated and they weren’t busy only three tables with two of them just walking in with us red flag number 2. Our waitress was not there again only three tables being used during what would be a dinner rush and me and my friend went to a few different places but where completely packed so Thats why we went here red flag number 3. The food tasted bad our boneless wings where dry with no sauce and the Parmesan garlic there was no Parmesan and they threw on globs of minced garlic and my rattlesnake pasta was so dry and chicken was undercooked and no seasoning and my friend ordered a burger asked for medium and got burnt and the bacon on it was so over cooked that is was powder red flag number 4. When I got the bill it was over 100 dollars when me and my friend have ordered a lot more than we did here and paid a lot less and got a lot more and taste a lot better red flag number 5. I started feeling sick after eating there and within 15 minutes after leaving I had to stop at a gas station and threw up the little bit of food that I ate and I felt perfectly prior to entering this hell hole of a restaurant red flag number 6 the ultimate red flag. I will never go back myself and I have also caused atleast 10 other people to not go there either this place needs to have a health inspector go in there and take a look there is no way that this place should be legal the way they are running it.

Granted we were here late so there wasn’t a crowd but our waitress was super sweet and attentive even when a few other table came in! Detroit Style Pizza and Garlic Bread were WAY better than I could’ve imagined for a chain restaurant. They’re a Pizzeria duh but still! Also got a Cobb Salad and it wasn’t bad but not great so avoid that.

We recently visited this restaurant while traveling with our children from out of state, and unfortunately, our experience was deeply disappointing from the moment we arrived. Upon pulling into the lot, the run-down appearance of the building gave us pause, but with hungry kids and limited options, we decided to give it a try. The interior was dark and uninviting, which should have been another red flag. Our server, Millie, was initially friendly and upbeat, but things quickly went downhill. She brought over a drink from the bar that was visibly overflowing—spilling down her hands, onto the table, and all over my 4-year-old daughter’s coloring book, drenching it in what appeared to be an espresso martini. It was completely inappropriate and unsanitary. I immediately asked to speak with a manager, hoping for a professional response. While the drink was removed from our bill and a dessert was offered, there was no sincere apology or accountability from the server or the bartender—just finger-pointing. What was even more upsetting was watching two staff members clearly talking about our table for the next 15 minutes, making our family feel uncomfortable and unwelcome. As for the food, it was equally disappointing. Every chicken dish we ordered was overcooked. The garlic Parmesan wings, which should have been tossed in sauce, came out dry with an overwhelming pile of raw minced garlic dumped on top. Our server’s demeanor changed entirely after the drink incident—becoming cold and disengaged rather than attempting to salvage the experience. Overall, between the food, the atmosphere, and the lack of professionalism, this was one of the worst dining experiences we’ve had. Whether you’re local or visiting, I would strongly recommend choosing a different spot. This one simply isn’t worth your time or money.

Very impressed- waitress Rebecca was a sensational waitperson. It's been many many years since I've been to a pizzeria Uno. You can say I've missed them !!! We had a small deep dish & a small Detroit pizza. Both pizzas were good but I'm kind of smitten to the deep dish. Leftovers from tonight's meal will be a treat tomorrow. Sorry the pictures show 1/2 eaten versions of both pizzas We will be back!!!

This place doesn't have the hype it should be having. We got here an hour before they closed after contemplating whether or not to visit. We lodged at a hotel down the street and was looking for food for at least 24 hours. Decided to try this place because all the reviews were saying "not to" lol I know. These days you barely trust the reviews sometimes you want to risk it and this is the second place that was worth it after seeing negative reviews. The food was GREAT! The pricing UNMATCHED, the service was AMAZING! The place looks okay but everything else is five stars! If you are visiting Portland, try them. It seems like they are the only people in the entire Portland Maine that sells good food at a reasonable price. Very reasonable.

Looks ugly and burned, but the pepperoni pizza with Honey tasted delicious. I would re order this pizza. I have seen worst in their reviews. Mines its not all that bad.

I forgot how good this place is. The last time I was here it was dead, but with the new Pope from Chicago, I thought I'd get a Chicago pizza. The bar was hopping on a Monday night and the bartender Michael was very attentive. The pizza was way better than I remembered...

Well, I ordered the Lobster Roll and it was not that great. Lobster tasted old. My husband and daughter had pizza which was pretty good. I also had their clam chowder which was ok.

They were friendly & kind with nice service and the food was fine; it's a solid choice to walk to when staying at the local hotels and need a later-in-the-night option to eat. That being said, maybe it's Maine in general, but the pasta I got was exceptionally mid. It was certainly warm and correctly cooked, as well as completely unseasoned and would be overpriced even if the dish was well-flavored. I understand why people fought wars over salt and other spices.

After of long day of hiking, body needed to carb load. UNO will definitely do the trick. Ordered 1 large meat lovers deep dish. Fed 4 comfortably. Interior clean. Staff friendly and quick. Food good.

Had not been in a long time, no idea how this place is still open. The South Portland, Maine location is the worst restaurant I have been to, bar none. Was not asked what dressing I wanted on my salad so they sent Ranch. No napkins, had to ask. Salt shaker was disgusting. The manager was rude and dismissive.

Terrible experience. Waited for an hour for our single pizza. The restaurant wasn't even busy! Only two of the six slices had sauce on them. One of the pieces didn't even have any of the toppings. Then their credit card machine was down and we were stuck there waiting to pay for this terrible pizza. Zero out of 5. Do not recommend.

Meh. Decent pizza. Nothing to write home about. Ordered the standard Chicago style pizza with sausage.

Many years ago, more than I care to admit, actually, we used to go to "Uno's' fairly often. I almost always ordered their deep dish personal pan pizza. Over time we sort of drifted way from them for other favorite restaurants. Well recently we were in the Portland area for a medical appointment that went well and we decided to celebrate with a late lunch before heading home. We went here, at first wondering if they were closed, as we saw no parked cars. But they were on the opposite end of the building. It wasn't busy, but then it was a Monday after the lunch rush. We started with Pizza Skins as an appetizer. It seemed odd to have a mini-pizza with potato on it, but it was good. Like old times, I went with deep dish pizza, the Numero Uno, and it was just as good as I remembered it. My wife had the Farmers Market one and was pleased with it also. The service was fine and the TV screens were on various channels, it not being a sports time of day. Nearest me were clips of funny dogs and cats. Not your normal sports restaurant offering.

It was obvious Ella our waitress was inexperienced. Maybe her first day. Their numero uno pizza used to be so good. Not so anymore. Something is off. Caesar salad had almost no dressing as if they were ashamed of it. And they should be. Flakes of parmasiean cheese were not. Something else. Never going back again. Too many other good choices. Long horn steak right next door.

We ordered Uno online via Doordash in Portland Maine. Honestly disappointed as I like Uno. The two individual size pizzas looked like a trainee put it together with no supervision. So either that was the deal or the staff just didn't care. The salad was very good however. Won't hold this against Uno at this point and will try again soon near home.

Jules was an excellent server. Just disappointed the deep dish tomato and cheese was a bit overcooked. The salads were delicious and the thin crust pizza was decent.

Took quite a while for our server to come to our table. The Margherita pizza was somewhat overcooked and didn't taste great, didn't really taste like the UNO's pizzas I'm used to having. Crust was very bland.

Whoa... being hungry on a whim and craving pizza, when Unos shows up in your path. What do you do? I guess we can try it out -- especially because some of us are huge deep dish pizza fans. Yikes... Here's the breakdown: 5 stars for the service 0 stars for the food But since we are here for the purposes of eating and not being served, the weighting is 1% service and 99% food. I hadn't heard of UNO's food before and just know that these types of places aren't places where I would expect to find good food. However, the server was so great and there were people inside so it can't be that bad, right? We do all the normal things -- drinks, order food, banter with the waiter. We ordered: 1/2 burger: the SO tells the waiter that it is //fantastic// when asked how the food is. When we are done with our meal, he turns to me and says it is the worst burger he has ever had -- no better than school cafeteria burgers. 0 stars The Farmers Market deep dish pizza: This sounded great and looked even better when it came out. But one bite in and I wondered what I was eating. I think the ingredients were actually okay, but the crust tasted like toasted bread. Maybe it's because it wasn't a tomato based sauce so it didn't have the deep dish feel, but the crust was horrible. I was genuinely confused at what i was eating. All in all, it just was not a great way to spend a meal. But I guess now we know...

Probably two stars would be more accurate. I'm being generous - understanding that times are tough. It's been difficult to find staff and this restaurant is not exempt from that challenge. We only saw a couple of people working during the lunch shift yesterday. My daughter and I stopped in for lunch. She ordered the broccoli cheddar soup and salad. I ordered bruschetta chicken with mixed veggies and sweet potato fries. We both ordered soda. Good: Our waiter took our order quickly. Not so good: We waited a long time for the food to come out. Our drinks were never refilled. We waited a while to get the bill, and a bit longer to flag down the waiter and pay. Good: My chicken and veggies were both okay. Not spectacular but also not bad. The sweet potato fries were good - crispy and there were plenty of them. My daughter's salad was good. Not so good: The soup tasted weird - almost "sour". I never return food. I never don't pay for it. I don't complain, even if I don't eat it. Yesterday though, I mentioned that my daughter only ate two teaspoons of the soup but just couldn't stomach any more. Good: Our waiter was very nice and took it off the tab. I appreciate that. Not so good: I definitely wouldn't go out of my way to return to this establishment. There are too many other, more than "ok" choices in the area.

This place was not good at all ! The service was very slow the food had no flavor and came out nothing like explained on menu. And the place was old and dirty no ambience at all . I would not ever recommend this place to anyone.

I LOVED the deep dish pepperoni pizza. The kids menu is great. My grand niece liked her kids pizza and loved the kids make-your-own sundae. I would definitely go back.

This was my 1st visit to Uno's in Portland, ME. Uno's in Massachusetts has been my go-to for pizza's for many years! I always order the XL Veggie Extravaganza and ordered the same for pickup at this location. The server was just bringing out the order when I arrived to pickup. I also ordered a pack of cookies because I love Uno's cookies. The pizza was terrible- this was my 1st time having bad pizza at Uno's. I have regularly ordered this XL veggie pizza at the Revere, Dedham, Braintree, Westborough, Framingham and Amesbury locations - in MA. What was terrible you might ask? I am not a pizza maker to tell you exactly how it should have been prepared but the crust was soggy and tasted (and also tore) like bread, some of the veggies were mushy ( i like my veggies extremely well done but something was off with some of the veggies esp the squash). The cheese could hardly be tasted because there was hardly any cheese on it. I had to return the pack of cookies without tasting them. I had just opened the pack when I saw mushy cookies. These cookies were also much smaller in size compared to the ones I have had at the MA locations mentioned above. They looked "off". I walked back in the store and mentioned that they were mushy. A server agreed and said maybe its the heat. All the packs at the cash register were mushy. I am not sure how long they had been sitting in a basket at the cash register. I asked for a refund on the cookies since I was not satisfied at the quality of any of the cookie packs in that basket. I know Uno's quality and Uno's is my go-to for pizza and will continue to be. This particular location does not represent the Uno's brand and quality. I will try writing to Uno's corporate to tell them my experience because the quality control needs to be addressed at this location. I am not giving up on Uno's pizza and will surely return for my much loved XL veggie extravaganza thin crust but not at this location.

Ordered a medium rare steak got a ham 0/10 absolute ASS thank god I didn't pay for it.

Used to love Uno's when living in Vt. Since moving to Maine we finally got here and were sooo disappointed we will NEVER return. Craft beer list very limited. Service slow even though it appeared plenty of help. I should have taken more inside pics as the place is disgusting. Holes in ceiling panels, broken spot lights, very dusty and dingy lighting. Now for the food, we got a 10" pizza with meat topping for $27. The pizza when it arrived had a very dark tough crust and spots were cold or hot each bite. We had 2 draft beers and it cost us over $50 before the tip. Very bad experience , never again.

I asked for a glass of ice for my soda~~wasn't delivered. I asked for extra sour cream and that to was not delivered!

Not sure how this place is still open and in business...it'll be turned into a weed shop by the end of 2023. Drink came with fruit flies in it, sent it back, took 25 mins to get a replacement drink. Deep dish nachos...soggy tortilla chips with hannaford brand mild salsa on top. Someone in my party ordered steak/shrimp, shrimp was 100% raw and had to be sent back. Pizza was undercooked. 10/10 wouldn't go back. Server was fantastic, I feel bad she works there. She was very visibly upset, probably a long night constantly covering for the mistakes of the kitchen and bar.

We sat down at 5:57 PM didn't get our food until 6:45 it was cold, 4 other people came in after us sat down ate, ordered dessert ate it then left all the while we didn't have our food yet. The bathrooms were dirty the floors were sticky it smelt, the server was in and out of the bathroom and seemed very forgetful. Horrible place go somewhere else.

Excellent veggie pizza and watermelon/feta/arugula salad. Prices are reasonable and service is good.

The food was pretty good. Not great. The service was fine, though they only had two people working there. But, the place was very dirty. I sat at a "clean" table and got oil all over my hands. The waitress re-seated us at a cleaner table, but there was dust on all the counters along the booths. Disappointing.

We had a table of 8 this afternoon. I would like to commend the cooks all of the food was delicious. The waitress was too notch. Thank you for the nice birthday lunch.

absolute worst food I have ever had in a chain restaurant. Absolutely NO cheese on the nachos or on the deep dish. I mean where is the cheese!!! bathrooms were disgusting. They should be shut down.

The restaurant smelled gross, everything was dirty, the service was slow but our waiter seemed to care a bit about how our food was. The food took a very long time to come out but when it finally did, my moms burger bun was soggy, her burger was half raw and my sister thinks there was something crunchy in her pasta, which although it tasted fine, she didn't want to eat it anymore because whatever was crunchy. The bathroom was disgusting and the whole restaurant was dirty

Quick lunch before a flight out of Portland, Maine. Yes, I had fish at a pizza place, but the baked haddock was actually pretty good! And my good rating is primarily for the great service. I sat at the bar and the bartender was very nice and outgoing!

Watching my favorite Anthony Bourdain doing a segment on Chicago last night and I'm thinking I'm going to go to Pizza Uno for a deep dish. Can't go to Chicago today so next best thing is I'll have a deep dish in memory of Bourdain right here in South Portland. How we all miss you Anthony and get influence by your shows. I have been here once many years ago and my first experience wasn't great but I'm ready to give any a second chance. We entered and I asked the hostess about 1/2 price appetizer because I saw it on line. She wasn't sure so she asked a passing by peer and she didn't know either. Thus I took off a star. She showed us to the bar areas and we can choose any table. Our server Brian then came and was excellent throughout. He told us the new menus that includes vegans and gluten free options. I looked at the menu but I had already knew what to order bc I looked on line while my hubby was driving to it. Ok honey , I said , I can order for us too if you'd like giving him 1/2 second when he just opened the menu. I discussed with him in the car so he knew. Lol. I ordered the nachos and bone in wings for appetizers. Both were delicious. The nacho chips were light , thin and great tasting with the rest of fillings. I didn't see much of the chili that was part of the nachos but for what it is , still good. The chicken wings were delicious fried naked with no batter just the way how it I like it. The two sauces I chose ( buffalo and sweet chili) were tasty. The deep dish pizza was hot with a buttery crust edge and filled with fillings. It was adequate and good. The bill came out and yes indeed the app were all 1/2 price. A great meal at a great price indeed. The ambience itself was nice. It wasn't noisy And was pleasant. Def will be back .

Im waiting for Yelp to do half stars as this is really 2.5 but I went with two since 2 out of the 3 orders were just fair at best. So...Saturday night with the family (3 of us) on our way to an event - it was quite busy so we took a high-top table in the bar area. It was a 25-30 min wait for a table in the dining room. For how busy it was, our server was on top of things and we had our drinks (coffee, waters, iced tea) right away. We ordered a regular size pepperoni deep dish pizza and 2 regular burgers with fries (no extras or anything, just their basic burger). The food took a bit of time, but that is to be expected during a busy period. The pizza was really good but the burgers were fair. A bit dry and the accoutrements were done quite sloppily. The lettuce, tomato and onion were sliding off the side and only on half the burger when brought to the table, even with a toothpick in the center. The fries were strange - mostly small bits that had absorbed a lot of grease. Pizza - good. Service - good. I'd skip the burgers and fries here. A safe bet to simply stick with what they do - Pizza. Note: we did not complain about the fries or send them back. We were limited on time and they were quite busy.

I was able to get a seat right away at 5pm on a weekday. The service was slightly slow; but it was busy in their defense. The food was fine and as expected. Overall I was happy. Gotta get the deep dish!

Went there Friday night around 7. Not too crowded and there seem to be enough servers. Got seated after a group of 6. Then we sat there and waited. No one came to take drink orders. After 5 minutes, we left. They probably don't know we left.

I don't like to leave negative reviews, but I ordered a family style meal of chicken parmesan to go on Friday evening and it was awful. The chicken was so tough that there were spots where it could not even be cut with a knife and fork. The sauce was more like a paste and had no flavor. Even the pasta tasted off. To add to the bad experience, the cookies I ordered for dessert were missing from the order. I wish I had noticed that before I had driven home. I would advise to avoid this place at all costs. There are plenty of other places in the immediate area that do a much better job.

If you are a deep dish pizza lover! Then UNO is the place to enjoy the deep dish pizza. After a grueling workout at the gym on a Saturday, we decided to have a pizza dinner and arrived at the UNO, ordered a take out. 1. Medium Farmers deep dish 2. New Chicago Fire deep dish There is no other veggie pizza that can beat Farmers, if you are a veggie lover, you must try Farmers and you'll love it. The toppings are always fresh and the cheese is yum! and the green stuffing that they have inside pizza is like icing on the cake, it gives pizza a whole different taste, all cylinders of your taste buds will be fired for sure. The pizza is so filling and tasty, you'll be definitely revisit just for it. New Chicago Fire deep dish, well, as the name suggests, it was unique pizza. But, somewhat didn't like to the extent we liked Farmers. The pizza had chicken tenders, jalapeño and ton of cheese. I wouldn't try it again as it had a single tone of flavor (tasted like buffalo sauce). Surprisingly, one thing we observed about this place, last time when we did dine-in, the service wasn't great. But this time takeout pizzas were good and to our expectations. It could have earned another star, if the person at the reception was more courteous to ask, if we were to dine-in or take out. Anyway, good place to enjoy deep dish pizzas!

yesterday we took 16senior citizens to UNO's for dinner as we were going to a play after dinner. we got there at 3;45 ordered our meals. some meals took a long time. food was fine. they assigned us this young waiter who couldn't handle all of us. we had separate checks which created a problem. he messed up the checks. we didn't leave there until 6;45 and were late for our event. I tried to get the manager to help the guy. she wasn't very responsive. we eventually had two seniors split the whole bill so we could go to the event. I think if we sat at tables of four we would have been able to help the waiter out. won't go there again.

Ordered pizza tonight for carry out. It took a extra 40 minutes past the scheduled pick up time. Then the pizza was undercooked and doughy. Yuk.

We went to Maine Mall Uno in South Portland Maine and we had a long wait but that was the best gluten free pepperoni pizza I have had in really long time!! Our server was good and pizza came relatively quickly.

My wife and I were staying at a local hotel and decided to order some pizza. We like Chicago style so we thought we would give Uno a try. We ordered the Chicago classic which has extra sausage and extra cheese. We waited for an hour and wondered what was going on since we were staying less than a mile down the road. The delivery driver got confused and went to the wrong address. Needless to say our pizza was ice cold. Called Dan the manager and he sent out a fresh one which only took 10 minutes. The pizza was tasty but shy of what I would call extra cheese. Still would recommend and was glad to see them own up to their mistake so promptly.

if you are hungry here the size of thier dishes are so small that even after spending $27 i felt like i had some snack while i am not a big eater. I ordered a pizza for $18 without tips but when they brought it, it was like one is feeding a child, the smallest pizza that no one has ever cooked alike of it.

First time here but, it will definitely be my last time. Worst experience ever!!! Terrible service! Terrible! Terrible! Terrible! Can you believe I waited over an hour for my food! This place needs to be restaffed from management all the way down!

I'm only giving it two stars because our server was nice. I remember Uno from when I was a kid, needless to say, this is not that place. Starting with the drinks, my Dr. Pepper was flat, no fizz whatsoever, my husband's Mt. Dee was mostly soda water. The drinks were fixed, so that made it better, still pretty flat and watered down, but better. We ordered mozzarella sticks, they were ok, a little cold, but ok. I ordered a side salad, the cucumber was a little past it's lifespan and the dressing container was covered in old dressing. Then there was the pizza. Deep dish Uno.....it was just special. Tomatoes that you could tell came straight from a can spread all over the top and it was just a mess. It seriously tasted like a pile of pizza toppings on top of a can of Pillsbury biscuits, not even very warm. The bathrooms were absolutely disgusting. Seriously nasty.

Very disappointed. Uno's used to be my favorite place for a treat at the end of the weeks. But ever since Covid, it has gone downhill and stayed there. The food is awful. Even my favorite deep dish was so overcooked that it tasted horrible. I sat at the bar and of the three parties at the bar, two of us send food back. I will say that the bartender was awesome, made a great drink and got the manager involved instantly to make things right The bathroom was so gross, no toilet paper and just dirty. Wish I hadn't gone in there. I may give Uno's one more chance because the manager was very nice and the bartender was fun but wow I'm sad to be writing this. Hope they get it together quickl.

The pizza wasn't warm and felt like it could have been uncooked in a few areas. Needless to say the next day my stomach wasn't doing so well .

Dirty dishes and slow food service really hurt my experience here. Food was just ok. I went here for lunch with some people after some shopping at the Maine Mall. We came because of their wide array of options on the menu and the guarantee of food within 10 minutes of ordering. All three of us ordered from the back lunch menu. I got the Caesar salad and clam chowder. The other two ordered salads and either chicken fingers or a half sandwich. With the exception of my soup (which is at a self-serve station), everything came out late. In fact a larger family that came in and ordered after us got their food first. I'm guessing it was because of our server. The soup stand had many dirty bowls. The first time up I pulled out 2. The second time up, I had to pull out 4 dirty bowls (I.e. food crusted inside). The chowder was ok, but had this odd sour taste to it I couldn't place. The salad was good. It came with a very salty breadstick. Bottom line: watch out for the soup stand unless you'd like some extra flavors. I likely won't be going back.

You can't go to Uno thinking you're getting pizza. You have to view their "pizza" as a cheesy casserole with a bottom crust made of biscuit dough. That sounds good, right? If you think of it that way, it suddenly makes sense. If you go here expecting a floppy foldable slice, you will be disappointed. So clear that image out of your head and repeat after me: "It's a casserole with a biscuit crust." I've always had great service at this Uno location, and the food has never disappointed me either.

Been here enough times to know pizza is always awesome! The spinach dip is great and so is the shrimp and crab dip, comes with little garlic breads. The staff is great. The waitress Harma has a quick sense of humor, she was funny. I ordered a shot of Ryan's Irish Cream for my coffee, i got charged 9 dollars! 9! for a little shot glass. the whole bottle at the store is 11$ Eat the food. You don't need the booze. The staff is perfect and the whole place is clean. I'll go again, without question.