Upstairs at the Grill

This was an amazing restaurant experience. Freya and Dan were absolutely faultless. Never had service like this before in a restaurant. They both gave fantastic recommendations on what to eat and we tried it all. Would rate this as one of my best restaurant experiences ever. The food was amazing. The service impeccable. If you like meat and your in Chester then this place is a no brainer.

After reading reviews we knew we wanted to visit here during a recent trip to Chester and it did not disappoint. Booked for Sunday Lunch and the meal was fantastic, both myself and my partner agreed it was the best roast we'd ever eaten out. The beef was cooked to perfection, exactly how we had asked, and the cocktails were also so good. The desserts didn't disappoint either. The restaurant itself felt exclusive and high end without feeling unwelcoming. The staff were friendly and chatty. Highly recommend this gorgeous restaurant!

We had a wonderful evening at Upstairs at the Grill. The food was absolutely delicious – full of flavour and cooked to perfection. Every dish felt thoughtfully prepared, and it really showed. The service was excellent too, could not fault it. The staff were friendly, attentive, and impressively knowledgeable about the menu. It was clear that a lot of care went into making sure every detail was just right. Their attention to detail was second to none, and they made us feel completely looked after throughout the evening. It’s rare to find a restaurant that seems to nail every aspect but tonight Upstairs at the Grill did that. I can’t recommend it highly enough, and we’ll definitely be back soon!

An absolutely fantastic experience. A truly remarkable dining experience, provided by a driven and tremendous team of staff. The additional treats my wife and I were given after we celebrated our marriage was out of this world. Providing a memory that will stay with us as we embark on our journey together. A true feast on the eyes and taste buds! Our close friends also emphasised their delight due to the dining experience. Outstanding value for money. A truly amazing restaurant where food quality, service and wow-factor are evoked and displayed simultaneously!

What a lovely meal! My boyfriend took me for my birthday and Erin (our server) took excellent care of us. It was our first time dining here and she was just full of knowledge. She talked us through the menu, gave us genuine recommendations and was just such a lovely, bubbly person! The steak was absolutely amazing, might be one of the nicest I have ever had!

Came here to celebrate my girlfriend’s birthday and couldn’t recommend it more. From start to finish, the whole experience and staff were fantastic, especially the blonde waitress and the gentleman host with the beard (sorry, I didn’t catch their names). The food was amazing and we can’t wait to return.

Came here for my birthday and did not disappoint, the staff were very friendly & showed us samples of the steak. Had a beautiful birthday card on our table, and the food was divine. You definitely get what you pay for here, can't to return for another occasion.

This was not a meal it was the most amazing experience! We started in the bar where we were shown to a seat and then Hannah told us about the steaks and she didn’t mind being asked question after question! The food was amazing. Absolutely wonderful evening here.

This is a wonderful restaurant where the food is excellent and the staff are helpful & polite. My husband & I both had filets, cooked just as requested, & with 4 wonderful sides. (3 sides would have been plenty) We will be dining here again and will be recommending to friends.

Such a amazing place, such a great cosy atmosphere, the service was second to none, food was amazing, all round a great restaurant. Highly recommended.

What a revelation! We had booked a table for a late lunch at 3pm on a Wednesday. From the off this place had class. It has a very apt bistro feel to it. Everything is top quality; from the glassware to the napkins to the toilets - which were incredible - boudoir style, curtain entry, Thomas Crapper pull chain loo, proper towels (!!!), there was even a luxurious corner seat incase you fancied a sit down somewhere else in the room. We ordered the special; rump, chips and a parmesan & black pepper dressed salad. In the short wait we were offered house-baked baguette and butter. The salads arrived - a lovely mix of leaves with generous shavings of parmesan and a creamy peppery dressing. A trough of fries followed (to share between us) and then smoking skillets carrying perfectly cooked steaks. My parents commented on every single brilliant song in the playlist that accompanied our tasty steak meal. Wearing my favourite Fleetwood Mac tshirt, I sat with a mouth full of juicy rump steak and listened to one of my favourite Fleetwood Mac songs. Heaven.

This restaurant is a very nice place. It looks very appealing, although, where we were seated was not upstairs as the name suggests. You may be able to sit upstairs, I am unsure. I did not stay long enough to ask. Thankfully we were seated, as our online reservation did not register and we were told that this has happened a few times previously. We were also told that if this had been say, a Friday night, opposed to Sunday noon, we would not have a table as they get very busy. How humble. We ordered. A few minutes later we were told that they do not use the same supplier for their drinks, instead their drinks are homemade. My guess is that they had to specify due to the 'Sweet Dixie Kitchen' story that came out of Long Beach, CA. The need to specify where your food is from is probably a priority after that story. When we were waiting for our food, a table next to us left, the reasons why I do not know. They left in quite a rush. A few minutes later, another table left. This table sent their food back, moments after being served, and left moments after that. Their food was presumably not satisfactory, though they left so quick I could not inquire. Two members of my party ordered the Sunday roast. Very nice. I, on the other hand ordered Popcorn Chicken. Bad move. The meal consisted of a few (maybe three) pieces of chicken, some strangely nice chicken chorizo things (no idea what they were) and what I suppose the restaurant meant by "Popcorn Chicken". Actual pieces of popcorn that looked like they were dipped in chicken batter or some thing like that. Full disclosure, they were very weird. The actual chicken was nice though. I deducted half a star for the reservation mix-up. Half for the first table that left, and another half for the other table that walked. The last half a star was for the popcorn chicken. That being said, it wasn't a complete disaster. Therefore, three stars.

Perfect Sunday roast. Great service. Upstairs is a bit more private. Gents is a must see. Well done.

Upstairs at the Grill is a quirky little restaurant on the edge of Chester town centre. It's extremely small - with only 4 or 5 tables in total - meaning that pre-booking is 100% essential. The thing I like about this place is that they treat you to the full dining experience. You have to ring the doorbell when you arrive - you are then let in, they take your coats and then they show you upstairs to a tiny bar. They will take your drinks order and then begin talking you through the menu - before allowing you relax with your drinks whilst your table is prepared and your meal cooked. You then move downstairs to the restaurant to enjoy your food. The food itself is excellent - fantastic steaks, cooked just how you want - with a great range of sides and sauces. The only possible drawback is the price. Other than the Grosvenor, this is probably the most expensive place I have eaten in Chester - and the portion are not huge by any means. The wine list is good, but also very expensive. So all in all, a great place and a great experience - but the high price means it just misses out on 5-Stars.

Great cocktails and the service was excellent..... Food and wine perfect..... Back soon!!

Dinner Done Right. If you are after something a bit special, you'd do well to have an evening here. The dining area has only a handful of tables (so book *well* in advance), which means that each one receives excellent service on top of an outstanding meal. Very much recommended.

Best steaks I've ever had. I usually order the TV bone. Great service and atmosphere.

I like this place a lot, really good place to eat. Steaks are cooked to perfection and service is really friendly. I would recommend this place to everyone who likes a delicious steak. Its hard to get a table on weekends.

One of the nicest steaks that I have had. Waiter really made us feel welcome and had good knowledge of the cuts of meat. The whole evening was an experience. Will be going back for sure.

A truly excellent place to eat. The Sunday 2 for 1 is a remarkable offer and though we paid less than £30 for two we had three superb courses - a deconstructed prawn cocktail, stilton souffle, two chicken supremes with beautiful gnocchi and a superb creme brulee and huge pavolova - for less than £30! The offer doesn't include the roast which looks huge and very good qualiity and the food is quite light and not huge portions but we will be back very soon.

Have visited this restaurant twice when they have special offers on to give it a try. The Sunday Roast was one of the best we have had and we will definitely go again for this. The evening 2 for 1 special midweek was really tasty but very small portions. It is however a good way to see if you like the restaurant before booking a special occasion at the busy weekends. And we will do so. The staff were absolutely superb and clearly enjoy working there. The only criticism I have is that the house red wine was not good and overpriced. Remember to ask where the secret bell when you book or you may find you can't get anyone to answer the door!!