Kelly D.
Google
Our 7-year-old German Shepherd has been attending Uptown Pup since she was 4 months old. We took her to several of Uptown’s training sessions when she was younger, and she stays there for boarding when we go out of town, in addition to consistent weekly day care. She has regular bath/grooming sessions there as well. As such, we have had the opportunity to get to know most of the Uptown Team throughout the years, from the day care staff to management to trainers, and they have been nothing but caring, supportive, knowledgable and accommodating. She is always clearly happy and excited to see them, no matter which staff member it is, when we drop her off.
When our dog was younger we tried out a few other day care businesses to see what was out there, and Uptown Pup was the only place where we felt our dog was cared for and received an individual focus; each Uptown staffer truly cares about the dogs’ well-being and wants each one to flourish.
Our dog has anxiety issues, particularly with loud noises such as thunderstorms and fireworks, and Uptown has consistently gone above and beyond to help her with this, including taking her aside from her group to relax and hang out during day care. During her boarding stays the staff has also paid extra attention to make sure she was comfortable. She also has a food allergy and a sensitive stomach, and the staff always remains cognizant of this and makes sure she avoids certain types of treats/foods when she’s there. These are just a few examples of the care that Uptown takes for clients.
For anyone deciding whether to entrust Uptown Pup with their day care, boarding, training or grooming needs, this probably sums it up best: we wouldn’t just recommend Uptown Pup - we wouldn’t take our dog anywhere else BUT Uptown Pup.