Urban Hot Pot

I am writing this review while still seated in the restaurant, which typically signals either an exceptional or disappointing experience. Unfortunately, this visit falls into the latter category. The overall dining experience has been subpar. The food was, at best, average — lacking flavor and distinction. My wife ordered the Tom Yum Soup, my son chose the spicy soup with chicken and beef, and I selected the three-seafood combo. Having lived along the Gulf Coast and spent considerable time in South Carolina’s Low Country, I have a clear understanding of what a quality seafood boil should taste like. Regrettably, the dish I received was a major disappointment. The seasoning was either absent or ineffective, resulting in a bland, flavorless meal. It was akin to eating steamed crabs without the essential JO or Old Bay seasoning — simply plain and unappetizing. Similarly, both my wife’s and son’s dishes were equally disappointing, offering little to no redeeming qualities in terms of taste. Service, while efficient and timely, lacked warmth. Our hostess was noticeably indifferent, giving the impression that our presence was an inconvenience rather than a valued part of the dining experience. Based on this experience, I would not return to this restaurant, nor would I recommend it to others.

Sept 2024 We were spending the day in Baltimore and decided to check out the Columbia location. I called ahead to make a reservation, since we were going to be dining during busy dinner hours on a weekend. The person on the phone was polite and professional, though they got a bit flustered when I asked them to confirm the details I gave them. They sent me a text confirming my reservation. The restaurant is part of an apartment/retail complex, but I'm not sure if they have an attached garage. They are right across a small street (with a crosswalk) from the parking lot of a mall, and I noticed a lot of customers parked there. It takes a bit of hunting to find parking, but there is enough parking. The restaurant is on the corner of the building. They have a few tables and chairs outside, likely for people on the waitlist. The inside is dimly lit and a little bit loud. They have booths seating 2-6 people. And two booth-chair tables seating 8 people. There is a conveyor belt in the middle, with non-meat food items coming by. There was a larger car thing on top of the conveyor belt that probably delivered to those tables from the kitchen. But I think they discontinued that when they got the bigger robot that delivers orders. The staff use the robot a lot to deliver food and drinks. I think while we were there, we had our stuff delivered to us by a human only once. The sauce bar is on the left side of the restaurant, by the 8 seat tables. It was pretty depleted at that time of night. There was a freezer with cup ice cream next to it, but it seems they require you to order the ice cream through the tablet and it will be delivered to your table. They offer strawberry and vanilla flavors. Each table has a tablet on a swiveling, extending mount. Though the joints are very tight and it takes some effort to actually extend it. In the top left corner, there is a clock icon and the remaining time you have to eat. You have a 90 minutes time limit. The tablet resets when your time ends. The food quality was the same as the Rockville location, though I noticed that the portion sizes were about half the size. The veggies were all fresh and crisp. The meats were good, if a bit fatty. Of the non-special meats, the lamb is the least fatty. I also appreciated them serving the different types of meat on their own plates instead of putting all the meats we ordered on one big plate. The Tom Yum soup was also spicier than I was used to. I was interested to see that the vermicelli noodles were served to me dry instead of wet. The staff were polite and quick. Though they generally have a hands off approach unless you order something over the tablet. Even then, they prefer to hand deliveries to the robot. They are very quick when clearing off and cleaning tables. There are 2 single men/women bathrooms in the back, on the right side. They are decently clean and dry. There is also a separate sink outside the bathrooms, presumably for people that eat with their hands (like the crab legs). Overall, a decent hot pot location. I may consider coming back if we're in the area.

I rarely leave negative reviews, but my experience at Urban Hot Pot in Columbia was truly awful. The servers had an incredibly bad attitude from the moment we walked in — unfriendly, impatient, and almost rude when we asked basic questions about the menu. It felt like they didn’t want to be there and definitely didn’t care about customer service. Unfortunately, the food was just as disappointing. The ingredients didn’t seem fresh, the broth lacked flavor, and the sauces tasted off. For the price they charge, I expected much better quality. The entire experience felt rushed and unpleasant. Overall, both the service and the food were terrible. I would not recommend this place to anyone. There are plenty of other hot pot restaurants nearby that actually care about their customers and serve good food.

Hot Pot is my go-to comfort spot — and honestly, it never disappoints. What I love most is the personal touch: your own dedicated burner, total control over the heat, and the cozy warmth of customizing your meal just the way you like it. The food quantity is generous, and the variety of options keeps things exciting. It’s also a great place to celebrate events — fun, social, and yes, that little robot that comes around singing? Adorable. I kind of love her. You don’t see that often, and it adds such a fun vibe to the experience. The consistency is impressive, and they’re not afraid to switch things up — like rotating desserts or trying a new appetizer or pre appetizer snack options. Just FYI , The spicy Mala broth? That’s Thai-level spicy — my Indian friends, consider that your warning. But if you’re unsure where to start, go with the Tom Yum base — my personal favorite. It’s got a gentle kick and is packed with bold, delicious flavor.

First time at a hot pot. It was not easy to find. We parked in the mall parking lot but you should park toward the street and walk across the road to get to it. Ordering was easy via touchpad. We ordered many different times throughout the meal. The waitstaff was polite, helpful and attentive. I chose the spicy soup base. It was spicy as described. I found the little dishes a little too small for placing the cooked food on, but it looks like I could have found a regular plate judging from other review pics They had a robot server bring out the item plates. Interesting. The controls on the hot plate were not straight forward. Mine were in Chinese. The burner next to mine was in English. They have a sauce fixing bar. Grab some salt while you are there because the soup needed it. (I like salt) The place was clean and the food was fresh. The soup was delicious. After the soup we ate little ice creams and cakes included in the price and ordered on the app. The atmosphere was laid back. Definitely will return.

ALWAYS an amazing time at Urban Hotpot. Ingredients were fresh, service was impeccable. We came at 12:00PM and were seated quickly. The broth came within five minutes of ordering, and the foods came quickly. We were done eating by about 1:15PM. For about $25 a person for lunch, we thoroughly enjoyed ourselves! (We have been here many times prior to this visit). Visited again January 26. Again had an amazing time! Prompt seating, ample parking, wonderful and attentive wait staff. Fresh and delicious broth and foods. Today, above all days, also had amazing music! We tipped 22% :) ❤️ Urban Hotpot!

Be careful, make sure you check your receipt. I was recently there with my kids. My daughter is 9 and son is 15. They charge for my 9 years old like an adult. She barely eats. They knew, She is not older than 10. I totally forget to check my receipt.

First time visit to Urban Hot Pot. Wasn’t quite sure what to expect. Ordered two all you can eat soups, with all the ingredients my heart desired. Requested seafood soup base, with meats, veggies, and healthy list or provided spices and sauces. The food was absolutely amazing. Gave the place 5 stars only because they wouldn’t allow for more. Definitely a great spot for first timers, season guest, and foodies. Call ahead, may require a reservation on some days.

I was there a several months ago and just got around to reviewing it. Not because it wasn't good, quite the opposite - I have been slacking! My friend and I should have checked out more reviews to get the finer points down before coming. Having said that, the food was amazing. It's just that there was SO.MUCH. We mistakenly ordered "a bit" of several types of chicken and pork, only to learn it was meant to be a full serving of each one. So we ended up with enough food to feed four people easily. Oops. Everything was very fresh and the serve yourself sauces meant a totally customizable experience. Staff was helpful at explaining things and the service was very good. Definitely not a romantic date place, as the ambience was very bright and sort of industrial. There's lots of free parking around there, and the only suggestion I have is they need MUCH better signage. We both parked across the street at the edge of the mall parking lot, but it wasn't until we were directly across from the restaurant that we could see where it was!

I rarely leave negative reviews, but my experience at Urban Hot Pot in Columbia, MD was truly awful. The servers had an incredibly bad attitude from the moment we walked in -- unfriendly, impatient, and almost rude when we asked basic questions about the menu. It felt like they didn't want to be there and definitely didn't care about customer service. Unfortunately, the food was just as disappointing. The ingredients didn't seem fresh, the broth lacked flavor, and the sauces tasted off. For the price they charge, I expected much better quality. The entire experience felt rushed and unpleasant. Overall, both the service and the food were terrible. I would not recommend this place to anyone -- there are plenty of other hot pot restaurants nearby that actually care about their customers and serve good food.

Continuing my alphabet series with U is for Urban Hot Pot (1 of 2 for U), on Friday, May 3, 2024, after a movie at AMC Columbia, we checked out a radio remote by the lake. We were weighing options of what to eat, and we decided on trying Urban Hot Pot. It's a smaller place, but we were seated in ample time. You order on the screen the various meats, veggies, etc. you want. Then, they have robotic trays to bring out the various things you ordered. Server comes around too for drinks, etc. but there isn't great instruction of what to do. We were struggling with something not cooking all the way and weren't always so sure when it's done. Most of the food was great with a couple of things that were just ok. It's a bit on the pricey side, but not really far off from our hot pot places. Overall, in spite of a couple of negative, it was very good and would consider coming back as hot pot is a specialty category we almost never get. Sadly, I guess I was too hungry, dealing with making the food, & in the moment, I didn't get any pics.

I love this place-- my go to hot pot place even though there are several in Howard County. They offer a variety of flavors, meats, and veggies for hot pot and it is all you can eat. Go hungry and be sure to try a little bit of everything! Food comes out quickly even you order more. Just a heads up-- it gets crowded during peak hours on the weekend!

This is one of the most extraordinary experiences of asian cuisine I have ever had. I frequent this place often

Yes I love a good seafood boil and hot pot. I love the condiments, sauces and food bar. They have half crabs, shrimp tempura, dumplings and more. I love the decor and high technology. The robot that brings you your food is awesome. The servers are very attentive and accommodating. The only downside is that they do not serve alcohol. If they did, they would have 5 stars. I'll definitely will be back.

Great portions and fresh ingredients. Was a little overwhelming for a first timer - there aren't many instructions or staff around helping. But there is a fun robot that brings around food which is cool.

My husband and I used to love it here. This place isn't what it used to be. There must have been a change in ownership at some point. The broths tasted very different compared to prior visits and not in a good way (one very bitter, another just weird). The quality of most of the meats were ok but the shrimp tasted odd. Most veggies that came out were ok. Service was okay, especially since you're now able to grab things off the conveyor belt. They no longer serve or make the gongcha teas. Not a big deal, but it was nice to have fresh made drinks as options. The sauce bar was messy/dirty and did not seem well kept (several fruit flies? This place now has a mini self-serve appetizer buffet bar with some Americanized Chinese buffet food (ex. General tso's chicken). Also, there's a small dessert bar that also incorporates a cheap buffet vibe (ex. ice cream cups in a freezer case). The food and experience at this place was so much better when it first opened. Now, it feels like an overpriced low quality buffet. Disappointing.

As a big fan of hot pot, I had to try this spot by Columbia Mall. This place has parallel parking out front and shares the mall parking lot so theres plenty of spaces. This place is a bit smaller than most hot pot places ive been to but the service was great. You take your order on a tablet and a robot will bring your food. The servers will clear plates often to keep the table clean. The food was great. The broths were flavorful, meats and veggies are fresh, but the sauce bar was lacking. They didn't have as many options and dont keep it well stocked. They do have buffet hot plates with fried foods like shrimp, chicken nuggets which were decent. With tip, it ended up being right under $100. Great place!

Arrived on a Fri. Evening, didnt know what to expect or what kind of food or experience...welcome to the future...ipad menus, robot servers, conveyor belt items and kpop music that gets annoying after a while. Sat at a table with stove tops and ipads. Staff was young and friendly and explained you have to order via ipad. Staff coulve done a better job explaining the process or recomendations. Turns out its all you can eat. It was a good experience. I will come back.

We have been at this location a year ago. It has really done down hill. Service is slow. The condiment bar was messy and it wasn't restocked timely. The presentation of the food was a mess. We were wondering why there wasn't any wait on a Friday night and it became clear once we sat down. Wouldn't visit again.

Great hot pot place that has a variety of meets and veggies. They also had a lot of dessert of options which is different from other hot pot places. It's all you can eat so you can order as much as you want from the iPad at the table. The food is delivered by a cute robot, who is adorable. They have a variety of broths from mild to extra spicy. All our orders came out pretty fast and it was very delicious. I would come back for just the hot pot robot, it was so cute whenever it dropped off the food.

Loved ordering from the iPad, the food kept coming. We ordered multiple times and got several rounds of meat, mushrooms, bean sprouts, fungai, udon and ramen noodles. Portions were generous and fresh. We had cake and tapioca coconut dessert, so yummy. Friendly staff, definitely coming back!

My family and I loved this hot pot restaurant. Ordering was super easy using a tablet at the table, and the hot pots are individual, so you don't have to all agree on a flavor or spice level. They have a really wide variety of meats (different cuts of steak, seafood, marinated meat, etc ), vegetables, starches, to cook in the broth as well as specials such as spicy boiled crawfish. The dipping sauce bar could have been a little neater, because some diners had spilled things into other bowls. The noise level was pretty loud, but the atmosphere was upbeat and fun. They also had delicious coconut sago for dessert which was not too sweet and refreshing.

Absolutely amazing. Great variety of food. Wonderful service. We had a party of 6 including 2 kids. There was something for everyone. We will definitely be returning when we are in the area.

I had a wonderful lunch at Urban Hot Pot. I have never eaten hot pot by myself before and didn't know what to expect on portion size. So I ordered what I wanted to eat thinking they would give me small portions, but they have very generous portions and I couldn't quite finish. The hot pot ingredients were very fresh and clean. I ordered medium spicy and it didn't taste as spicy as I expected, so next time I can try spicy. They had the robot guys bring plates to people, I wish I had more stomach room to order more food so that the robot can come to my table. So fancy and modern! The restaurant is conveniently located right across the street from the mall. Parking was easy. Bathroom was clean.

Urban Hot Pot offers a unique experience of all-you-can eat hot pot of veggies, meats and seafood within your own personal hot pot. It's a different way of experiencing food and I highly recommend. The wait for a table can be at least 40 minutes during the weekend so I suggest getting there before the lunch or dinner rush. I believe there is a two hour limit once you are seated. Once seated you order your food via a tablet and the food comes out quickly. We ordered a ton of meats, seafood and veggies. It was a great experience to cook your own meal at the table. The robot, Jessica brought out some of our dishes. My favorites included the sliced US beef, octopus, baby bok Choy and all of the mushrooms. Be aware most of the broths are pork based, the veggie and chicken broths are both good. The spice levels can we very intense, I prefer the less spicy option. The price for the hot pot is about $35 per person and dessert is included. I will definitely be coming back.

Tip: Pack your patience if you get there when it's busy; the wait can be lengthy. Urban Hot Pot is a unique hot pot spot because it has a Cajun seafood broil menu. We did both hot pot and ordered off the Cajun seafood broil menu. The hot pot is the Individual pot style. The menu consists of the standard hot pot items; meats, veggies, seafood, etc. The Cajun seafood broil menu had a variety of different options that was a mix of crab legs, shrimp, sausage, potatoes, and crawfish. You can add extras of some items for an extra costs. The flavor was excellent and fulfilling even without any extras. It would be nice to have more options by the pound of an item rather than base options that's not specified to one item. Note, not all items were available for extras that we wanted. For example, we wanted more crab legs than sausage. Based on the available additional options, what we wanted extra and for the price; we ended up just getting an entire bag of Cajun seafood broil to make sense of the price. We shared the extra bag. It would have been nice to just order an extra pound of crab legs. Overall the dual option of hot pot and Cajun seafood broil was a plus and great. We'd definitely go back again.

Great food, pretty good service and chill atmosphere. We ordered (kind of over ordered lol) so many things as it was our first time. We just had fun choosing things off the iPad. I will definitely go again!

One of my favorite hot pot places in the area. The broth, vegetables and cuts of meat are always consistent. Yes some of the meats come out frozen, but 2-3 mins in your steaming hot broth will cook everything. The location has tables on both sides. There's a conveyor belt in the middle with some random ingredients. I really like the high ceilings and Koi fish lights on the ceiling. The music here can be a bit loud if you plan on taking any calls. I've come here for lunch and dinner. Dinner is about $10 more at $35. You get some more premium cuts of meat and they offer better seafood options a la carte. Service here is always on point. There's always a staff member close to you ready to clean your table, refill your drinks and the food comes out really quickly. They even feature those robots now to deliver your food. The sauce station is always clean. Definitely try their meat sauce. If you're by the mall or Columbia in general this is the spot for hot pot.

YES I AM A FAN !!! So many choices of hotpot soup base, lots of variety of raw food to cook in your pot! I mean this place is a small little heaven for mini pots! You don't need to have the same soup base with your friends and if you all love to share you can order 4 different soup base pots and trade them. There is also a small condiment table and they literally have everything you need for the parings ! The conveyor belt is used for some random instant noodles and veggies that you can grab and put inside your pot. It's just such a cool and cute experiences ~ robots deliver your food from time to time or the waiters will bring them over. Adorable concept! Great environment! And priced reasonable. What else can you ask for? It's so convenient and a little something for everyone who loves hot pot on their own way. Definitely be back:) going to check out the one in mosiac bc I lived my experience so much

Regular diner here!! Like mentioned in my last review, me and my girlies always come every few months to have some good food and catch up. We love it here. Here are some recommendations when ordering: (MY) ORDER: Pick 2 seafood boil (snowcrab + crawfish) SUB sausage for extra corn. SAUCE: x2 Cajun, x1 garlic butter, x1 lemon pepper (yes, I order the sauces just like that) SPICY SERVICE: for how busy they typically are, they do great.... There's also a call button on the iPad if you need AMBIANCE: love it. All booth seats

Love everything about this place! I had high expectations, as I regularly go to the Rockville location. Tried this location out, and it's safe to say that both deserve my 5 stars. I do think the Columbia location might be a tad smaller? Not completely sure, maybe it felt smaller idk. Everything tasted exactly the same across both locations. Columbia gets a bonus point for the parking situation though. Ordering through the ipad is always so nice and convenient, and I just love everything about Urban Hot Pot, across the board

I love urban hot pot!! I've been coming here for a while now. The selection of fresh ingredients is unparalleled, from premium meats/seafood to an array of vegetables. The are also many options at the sauce bar/toppings station. The ordering process is very easy and done on a tablet. It's unlimited and you have a 90 minute time slot. I also love that they have a conveyer belt where you can just get grab-and-go items for your hot pot! One thing I really like about this place is the how clean the environment is. You get sanitation wipes at each table and can swap out utensils/bowls (I'm a little bit OCD if you can't tell). If you're a hot pot enthusiast like myself, I highly recommend this place!

Finally tried an establishment from my "yum list" and I was not disappointed! Kind of disappointed I waited so long. I love anything Asian inspired, infused..all of it. So I am always trying to find a delicious ramen like place and Urban Hot Pot has my attention for the time being. This place was really packed and seems like that's a regular thing but staff was working hard to accommodate everyone. My initial wait was 45 minutes but it only took about 30minutes in total and your orders will come out super fast. We were asked if it was our first time and received a clear rundown of how everything works. My kids enjoyed it so much, they've already scheduled our return.

Literally my favorite hot pot place, have been here like 5 times! Love the ayce ribeye, and free dessert! Everything is just so fresh and good, and comes out super fast! Love the modern, clean space as well

This is an awesome spot located in the Columbia Mall. We stopped by on a Friday night and made a reservation the day before on Yelp. It got busier as the evening went on so I'd recommend a reservation if you can. We did the all you can eat buffet and just ordered away. I'd say it's a little pricier than other hot pot locations in the Maryland area (at ~$35 for the buffet) but the experience/food quality was worth it in my opinion. They had a bunch of broth options, but I went for the classic option. The proteins were fresh and done of them were also seasoned for taste. The fish balls were really awesome. Of course they also had sauces that gave the broth unique tastes along with the proteins and vegetables. We paced ourselves a little by ordering 6-10 options for the entire table to share at a time until the food got depleted and ordered more options. They also had classic + fruity soju options that went great with the hot pot. Dessert options on the buffet consisted of ice cream, fresh fruits, a coconut liquid dessert, and cake. Service was super fast and the staff was super friendly and helpful. Definitely recommend that you stop by if you're in the area to fulfill your hot pot cravings.

I was in the Columbia area. I actually started out craving a lobster salad. The restaurant where I usually purchase it. Didn't have it available. So I'm a seafood lover and decided to check this place out for their seafood boiler. It did not disappoint. Even though I purchased this to go. It had everything included that was needed to enjoy this at home. Including the crab legs. You decide the flavor and spiciness. This was enough for two people to share. We both enjoyed every bite. Including the sausage and sweet corn on the cob. I would definitely order that again!

What an experience. I came here back in January and didn't realize I never left a review. We came here during lunch time and I'm glad we did because we actually was able to eat and not feel rushed or feel like there were too many people in the restaurant. They had an abundance of items to put into our different broths and I did appreciate we could switch our broth out and try something different as well. I do appreciate they had a lot of non pork items including broth as well. I can't wait to go back

I've been here multiple times and this place is one of my favorites for hot pot. I decided to try the mushroom soup base but I probably wouldn't get this one again. It's a bit bland/simpler compared to the other bases I've had in the past. There's a great selection of meats, veggies, and sauce bar. Sometimes, we didn't get our complete order of food but it's okay since it's AYCE. Definitely be ready to eat your moneys worth here!

One of our favorite buffet spots--we love going there often! Their unlimited desserts are amazing. We had dinner there yesterday to celebrate my son's birthday, and he even got a free meal. Thank you!

All you can eat hot pot in Columbia. Went for weekday lunch and thought the food quality was great for ~$30. Customized, individualized pot, great meat options (got beef and ribeye), really liked the lobster fishcake and rice-cake as well. You ordered via tablet which is super convenient. We went right w they opened at noon and the place was packed in 30 minutes! A decently large space, we'll be coming back!

The lunch price is definitely worth it. I came here a lot throughout college. Come hungry!

Visited Urban Hot Pot again today for dinner. We waited about an hour for a table after putting our name on the waitlist. We were quickly seated after checking in with the host stand. Sadly, the food was just not as good as it usually is. Everything looked old or like it had been sitting out for a while. The kimchi and some of the vegetables especially had this problem. The meat quality was also not up to par for what we're used to when visiting. The portions were even pretty small, granted it's AYCE so you can order more, but usually the first order of items is larger. Might have been an off night due to coming in close to closing and at the end of the weekend.

I love coming to urban hotpot. Everything is always clean and neatly organized. I like how you can order what you want with an ipad because it's so convenient. And the servers bring the ingredients to you pretty quickly. I usually get the original soup. The broth is so good and they also refill it for you when they see that you're almost out of soup. I always go during lunch hour too to get the lunch pricing which is pretty good for an AYCE. Parking Tip: this location is right next to the Mall in Columbia but if you park at the mall parking lot it's really hard to cross the street because there are always so many cars and not enough crosswalks. But the Urban Hotpot building has a free public parking garage on the other side of where Urban hot pot is located it's so much easier to just park there and walk around the corner than crossing the big road.

This place is awesome (only downside is that it's on the spendy side). The interior is modern hot pot fare with booth seating, sauce bar, and burners built into the tables. They also have robots that bring out some of the speciality items. Service is quick and efficient without being too pushy and all the food was fresh and came out at the right temperature. I loved the food variety and it made for a fun double date night. Will be back to try more.

I ordered the Pick 3 Seafood combo to go and got myself some shrimps, mussels, and crawfish. As you can see in the picture below, the amount of food for $36 post-tax is not bad. The whole online ordering and pick up only took about 20 minutes. So needless to say, the restaurant is pretty efficient. There were a good amount of corns, potatoes, and sausages. Unfortunately, the seafood themselves were a tad bit underwhelming in portion. The overall taste is good. I ordered extra extra spicy, and the flavors were definitely there. It's just there was a tad bit too much salt. I'll definitely go back to try their actual hot pot next time.

The food is great but I think the customer service could be a little more on point. The wait staff could be a little more pleasant and chat with the customers. They never mention that there is a serving bar with different sauces, or you can get dessert from a separate bar. I found out thru another customer.

Food was delicious! Service was superb! We had 8 people, including a wheelchair. They checked on ingredients for us due to a food allergy. They turned down the music volume for us due to a hearing disability. They took a group photo for us. When we accidentally left a greeting card with some cash, they took our phone number, searched their trash, and found the card intact. We were not an easy table! But they were so accommodating that we will return and will highly recommend them.

The service was on point from the moment we entered the restaurant, throughout our meal and to the end when we paid

I don't care if I have to drive 30 minutes or 1.5 hours for hot pot, I'll always come to Urban Hot Pot for a delicious and cozy time! The restaurant has ample spacing for guests ranging from 2-12 people. You have to call to make reservations bigger than 6. I highly recommend making a reservation because it gets packed and busy quickly, especially on holidays. I like how they have excellent accommodations of food choices for vegans and vegetarians in terms of soup or foods for the soup.

Visited at the recommendation of my daughter. I blame it on TikTok...she might be a slight foodie in the making. Anyway, overall the food was good. I felt overwhelmed when initially ordering, but with a little help from the staff, I understood the process. There's a tablet on the table where you order your broth, ingredients such as your meat, type of noodles, etc. While it's "cool" to cook your meal by yourself (there's an electric burner on the table), for me, the experience was just ok. My daughter, of course, loved it. I wouldn't go back on my own; but if she tried to drag me, maybe I'd go. lol.

Best hot pot I've been to so far. Absolutely loved the food options. Service is easy with the tablet and a little robot that quickly delivers your food. Music was a little loud, but over alll enjoyed this place. I've been thinking about it since I've been there.

This place was fabulous. We left so stuffed. They had a conveyor belt and robot waiters which was fun. The food though was excellent. Can't wait to come back.

This is one of the best experiences I've had in awhile dining out. I was greeted and put on a wait list as soon as I walked in. Was told it would be 30 min, but ended up being only about a 10 minute wait. There's a tablet at each table set up to take your order. You can take time to go through the whole menu, look at pictures, and pick what you want. A TON of options!!!! I got some fried dumplings and beef tendon for appetizer. For my hot pot, I went with the spicy broth, fish filet, spicy beef, shrimp, these fish balls with pork inside, bok choy, napa cabbage, lotus root, and fried tofu puffs. Once I selected everything, I just hit "send to kitchen" on the tablet, and it was at my table in only a couple minutes. There is a condiment bar for you to make dipping sauces with unlimited options. The meat and produce were super fresh. Dessert is also included! Love that everyone gets their own individual hot pot. I cannot wait to bring my husband here next time we're in town!!!

I love this place! I probably go here once a month and I'm never disappointed. The raw meats and veggies that come out are always fresh. AND the food comes out so quickly too... I'll send my order to the kitchen through the iPad and it'll be at my table in 5 minutes or less. (Sometimes even the little robot brings out your food :) Before you order, the people working in the restaurant always ask if you've been there before. It's very nice because if it's your first time.. they will explain the process. The place is not tiny but it's a cozy/ comfortable small if you know what I mean. I love the music playing in the restaurant... lots of variety and it's just vibe that's great for friends and couples.

Yummy! My favorite Hot Pot restaurant. So many options and the food is so fresh. I love the sauce bar and ordering food is so easy with the iPad. The staff were so nice and came to the table multiple times to make sure my party was well taken care of. 10/10 Recommend

The food was pretty good & came out super quick! The staff were friendly and helpful answering our questions. I recommend making a reservation if coming on the weekend.

Definitely one of the nicer hot pot places within the Columbia/Ellicott City area. A bit pricier but I think the quality of ingredients is a bit better compared to other ayce hot pot places and service is generally good. It can get pretty busy during dinner time and sometimes lunch so I would definitely recommend getting a reservation to ensure you get a table in a timely manner!