URBAN HOT POT Mosaic

The food is delicious, and the ingredients are fresh and clean. Because the restaurant isn't very large, you might have to wait an hour if you go on the weekend, but that's not a big problem. The beef here is especially delicious.

Great all-you-can-eat menu. Have been here many times and have not been disappointed. You can order food here through iPads and there is an area to get sauces. There is a 90-minute time limit per group, but it is fair because of other people waiting.

Me and my daughter have been to plenty of hot pot restaurants, and this is in the top few. When we first walked in, there was plenty of seating for waiting and we were seated at our table in under 10 minutes. The ordering process is simple, you click on what you want on a tablet, and it is delivered to you. Each order is one portion, so if you are there with multiple people, keep in mind you might need more. Our drinks were delivered via robot waiter, which was a nice touch. We ordered a couple of rounds of additions to our broth, each of which were fresh and delicious. They have a great sauce bar with plenty of options for everybody. Overall recommend!

Service was great, the waitress knew all the menu items and reminded us of what food we ordered. Ambiance was nice and the playlist was great music. You can make your own sauce and own hot pot and cook it in front of you. The menu consist of meat, veggies, rice, noodles, and dessert. I had the jelly with brown sugar as dessert.

First time trying this hot pot. We’ve been to numerous similar places all over US and this one was the worst. The food was mediocre ie tasteless and very small portions. So we had to keep ordering which took away from enjoying the food. We thought it was the broth at first but even the meats and seafood didn’t have much flavour, though cooked in the broth. Also all the utensils by the sauce bar were sticky & there were some white bowls that were all sticky too. We had to pay $17 for 1 bowl of rice for our 6 yr old kid, which was annoying. Don’t think we’ll go there again as there are many other better options in the area.

Amazing hot-pot buffet! Great selection of meat, seafood, and other unique foods. If you are paying for dinner, then there are some special dishes you can try. There are some cooked foods you can try like saliva chicken, or garlic shrimp. There are a lot of hot-pot bases you can try. Also, if you’re trying to go during dinner time, I suggest making a reservation unless you don’t mind waiting 30 minutes to an hour. There is also a 90 minute dining limit which wasn’t that big of a deal. Overall, the 30+ dollars you spend are worth it.

It was an interesting restaurant. You order a soup stock, meat, seafood and veggies on the tablet as many as you want within 90min. They have many dipping sauces as well which is a very nice addition as you can make your own. You do all the cooking at your table in your own hotpot which is really nice as you can potentially have several different flavors at one time. We got both healthy herbal and hot spice soup stock. They have a revolving counter like sushi restaurants but they did not use it when we went there which might be because there was no sushi being ordered or it is for dinner use only. The meat we ordered was a little hard which might be because they are frozen when they are cut to make the thin slices easier. All the vegetables were very fresh, but you come here for the meats. Drinks and desserts are delivered by a robot, who seem to have a bad day saying "I am leaving now" but he works hard so we cannot say he is a bad server. The other servers were very fast and friendly keeping the restaurant very clean and tidy so you don't have hundreds of plates sitting on your table. Each dish is small so you can try a lot of different types of meat and vegetables which is a huge plus. The concept of the restaurant is unique and entertaining and we recommend going there to see for yourself.

Whoever gives this place less than 5 stars is on crack. Best halal hot pot on the east coast. Price may seem steep but if you were to buy the ingredients from H Mart (produce) and the halal lamb from any halal butcher it would total out to a lot more. Incredible place.

I had Urban Hot Pot for the first time yesterday and am already craving it again today! I had hot pot several years ago and was not impressed, but I guess I was just going to the wrong places because this place was lit. Service was friendly and helpful, restaurant was trendy, clean, and modern, and the food ... which matters the most ... was truly so good! I got a mix of the original and spicy broth and it was the perfect way to sample the menu. I tried a little bit of everything but my favorite mixins included the super creamy quail eggs, enoki mushrooms, beef rolls, shrimp, and udon. I made a couple of different sauces at the bar and every dip was a flavor explosion. At $25 per person for lunch, I thought this was a steal!

A popular hotpot spot in the heart of Mosaic. I went on a Saturday night with my boyfriend around 8:45 for a late dinner. To our surprise, the wait was still a bit long and we were 13th in line. Note that the online queue is usually disabled and reservations are only for groups of four or more. They asked if it was our first time, which it was, and the hostess who sat us was very kind and explained how everything worked. There's also a sauce station with a bunch of different sauces and combo recommendations, which was pretty cool. From there we got to ordering. Portions are pretty small and only a few pieces of each item come out at a time, but it's fine because it's AYCE. Meat quality was good and there are tons of options from meats to veggies to drinks. I'm telling you, the HI-C is somehow magical. Desserts were pretty good too. I tried the jelly with brown sugar and it surprised me in a good way. The place is pretty and modern with a walking robot server, which is fun to see.

Hot pot is always super fun for group dinners :) I had the split pot with the original and tom yum soups, both were delicious and gave all the toppings so much flavor. The staff were very attentive and quick to answer our questions. I also appreciated the sauce recipes at the sauce station, since a lot of times I don't know what I'm doing when I make my sauce lol. For dessert I had the cake, and it came with coconut frosting. It was surprisingly decent, considering I would never consider a hot pot place having cake for dessert. I'd definitely recommend Urban if you're looking for a fun group dinner experience and going for a walk afterwards in the Mosaic area.

My friend got baptized this past Sunday so we celebrated afterwards at Urban Hot Pot! We had a party of 8 and sat at the booth for 8 (four on each side). It was actually really uncomfortable (more so than inconvenient) to slide in and out, so I would recommend avoiding this seating arrangement if you can. Other than that, Urban Hot Pot was great! In the DMV, this is probably my top 2 favorite AYCE hot pots to go to. We paid $34.99 per person for the dinner/weekend pricing, which included the premium meats and options like ribeye and crab. Immediately after we sat down, we ordered our broth (each person gets a personal-sized pot) using the tablet at each table and went to the sauce buffet to create our own sauces. Lots of options to make it sweet, savory, spicy, acidic, or all the above. We got our food within 2-5 minutes after placing an order, so the service is fast to make sure we maximize the 90 minute time limit we had to eat. The broths and the first batch of ingredients arrived before most people finished making their sauce. I will say, it gets pretty hectic when ordering. We had one person ordering off the iPad making suggestions and seven people screaming "yes/no" all at once. I got the ORIGINAL SOUP broth, which is a pork soup base. It was creamy and savory, and only got better as I piled on the veggies and meats. They have so many options -- I didn't feel like they were missing anything I usually would like for hot pot. From the vegetables, I enjoyed the baby bok choy, napa, taro, and enoki mushroom. From the meats (land animals), I enjoyed the ribeye steak the most because it was much less fatty than the sliced US beef option, which was... too much. I put a few of those in and my entire broth turned into fat and no longer drinkable. The lamb was good, too. From the seafood section, I really enjoyed the fish filet -- I wish I ate less of the beef/lamb and more of the fish, which was tender and soft, soaking up the flavors of the broth. Lastly, our table got lots of fish tofu and quail eggs (and I mean like 20+ orders) which were all great. The lobster ball was pretty good, but not my favorite. Overall, we ate incredibly well and were very full. I tapped out after an hour since we did very little talking and shoveled food in our mouths the whole time. I had a great experience at Urban Hot Pot, I would definitely come back if I want AYCE hot pot in the future.

I liked the ambience it was very modern. I found it impersonal as well as more private dining experience. The service was prompt, and the food was good. It wasn't the most spectacular amazing place but I would go back.

Stopped here for lunch on the weekend. The amount of food you can order and eat in 90 mins makes this place worth the $35 cost for ACYE (all you can eat). We also came on the weekend so the premium option was included, but i believe you have to pay extra for that option on the week day. We just got a bunch of meat, veggies, meat, shrooms, meat, fish balls, and dare i say... more meat. There is a variety of soup base you can pick and a sauce bar where you can make your own dipping sauce. Service was quick and fast. We sat near the conveyer belt, which rotates a variety of items. But typically, you order what you want through the iPad and they bring it out to you super quickly. Sometimes they will use the robot as well to deliver some items. Definitely ate our fill. Place had plenty do tables and everyone gets their own mini hot pot so that was cute. This location was at the Mosaic so you can park along the street if you are lucky or find a spot in the garage. Place is worth checking out

I've been here many times and it's a solid location. I wish they made use of the old conveyer belt more but I like their speed and iPad ordering system. The staff are always pleasant. I would like more fatty beef cuts. However, they have a great beef tongue, larger dumplings. A great sauce bar and fantastic sage desserts.

Have a really great time here. You order the food on the iPad so no need to wait for the server to come around. 5/5 for the food. Everything was fresh and clean. The soup base was super tasty and not water down. I got Tom Yum and my bf got the Original soup. The coconut Sago desert is super light and refreshing after a big meal. 5/5 for customer service, the server make sure we know how to order before leaving. Fast service after we put in the food order but also come back multiple times to check if everything is ok. This is my top hotspot place in NOVA so far and I have tried majority of other hotspot place. Will definitely come back with my family.

Oh my gosh I love this place. The food is all amazing and I love that it's all you can eat (well in 90 min) and is a good price. I don't think I've had anything bad there the few times I've gone with friends. I love that you can order from the tablet at the table when you want and that you can create your own sauces at their sauce bar. The staff is always really nice and the restaurant itself is cozy. Highly recommend.

Food was amazing, service was quick and attentive, vibes were great!! Would recommend this restaurant to everyone. We had the miso broth base and it was delicious! We will be back!

Alrighty another update: Food: We love the food we really do! Selection is great! Dessert tops it off well Service: We were not given a last call notice and when the host came by -- she just apologized and didn't even offer to make an exception for us to place our last orders in. Secondly, the punch-cards that were given to us after the incident of denying us entry before the close time, were no longer valid and apparently that promotion was cancelled. It would've been nice as an apology for last time to get something even worth while coming back. I just can't, with good heart recommend, coming later in the day anymore. We've been loyal customers for over 2 years now but this might end. Truly a disappointing experience to what this place could really be...

I love eating hotpot and this spot is in my top 3. They are a more modernized take on hotpot with an all-you-can-eat personal hotpot rather than one big family style. Great sauce bar with a good amount of different options to make your own custom dipping sauce. Ordering is done on an iPad/tablet which makes it very convenient to order more items or call for service while you eat. If you are coming here really hungry during dinner time, make sure to put in a reservation. Even on weekdays they seem to be a bit busy. My only complaint would probably be on seating areas. Especially with larger parties the booth-like seatings are hard to get in and out of especially if you're seated against the wall. The two people seating is much more comfortable and there is a conveyor belt in the middle of the store circling out different menu items while you eat so you can just grab from your seat.

Had not tried Hot Pot but had heard a lot of good things about it from family. We got seated at a table for 8 but it was just us. Definitely needed the space - not sure people do it without. Food was excellent and service was great as well. Liked the experience and plan to do it again.

Many fresh choices and fast service - and we enjoyed the robots and the conveyor belt for extra fun. The sauce bar was great - just wish there was an option for crab legs included.

My favorite spot in NOVA for hot pot hands down. I always leave here satisfied by the food. It does get very busy during weekends/evenings and this place doesn't take reservations. So be prepared to wait. It's AYCE for $35/person for dinner. You order on the ipad and the food comes out quick! There's also a conveyor belt that has food items to grab. I love their sauce bar with lots of homemade or build your own concoctions. I also ALWAYS get the tom yum broth every time and it always hits. Service is hit or miss. You would most likely not have much interaction with staff bc everything is done through the ipad. They do come by often to clear plates though. I have noticed that portions are a lot less this last time i have visited. For example; i placed 2 orders of head on shrimps and a total of 3 shrimps came out... I understand the need to stop food waste but FYI.

Love Urban Hot Pot. For approximately $35/person for all you can eat dinner (and I think roughly $21/person for lunch), can't beat that price! Service is okay... you don't really interact with staff except for being sat, staff who bring the food out, and getting your check. But with AYCE, that's kinda understood, else, they'd be running crazily around the restaurant. After visiting the sauce bar, where there are recipes for popular sauces (or choose your own adventure and build your own), dinner consisted of 6 friends sitting around the table, each with their own pots that ranged in spice level, as well as one gluten free (which is great the Urban Hot Pot has those options). It was family style when it came to the noodles and meats and vegetables. All in the middle and everyone grabbed what they want. It's worth at least just giving it a try, especially for the price! But make sure your entire part arrives around the same time to be sat!

Great selection and the portions are decent but you can order as much as you can eat, the service is quick and there are a lot of private seating.

We had lunch there on a weekday. It's not many people and it's pretty quiet. The food was good and the service was quick. The little spicy soup base was not spicy at all.

I love Urban Hot Pot! the food is always fresh starting with the broth is great, the vegetable, meat and seafood selection feels endless... and the service is always friendly and on point. my husband and I go for date night at least 3x a month. GOOD STUFF!

Self service most of the time with the iPad. Server didn't really help much. The food here is good. But the sauce bar can improve a little. I love their small portions every time cause it does help not to waste food. Soup base was good. Got original and miso. Both were good. Love that their small pots are also split in two soup base. I'd come back cause it's my sisters favorite place.

the wait was about 20 mins on a saturday night. the broth selection here is amazing. this was my first time trying chinese broth for hot pot and i was pleasantly surprised. there is a convey belt with popular sides rotating at all times. the quality of the meat was good and the vegetables were all fresh. the food was great and fairly priced. the inside was clean and service was good.

This all you can eat hot pot is definitely a top favorite of mine in the area. The various broths are flavorful and they have a great sauce bar. The meat and veggie options are great and you order through an iPad which makes it very convenient. Staff and restaurant are also delightful, making it an enjoyable experience.

Tucked in Mosaic, Urban Hot Pot is an all-you-can-eat spot perfect for two or four! My best friend and I were in the area thrift shopping and were looking for a dinner spot. Having heard of their $34.99 all inclusive hot pot deal, we were both excited to try it out. We were seated very quickly and got right to ordering. You essentially use the iPad menu to order all soup bases, meats, vegetables, and beverages. Not to mention, there is also dessert, tea, and lemon water included in the deal - great additions! I went with the split pot of half Mala Spice and Herbal stews. I personally love my hotpot to be spicy, so I was not disappointed with my choices. My friend and I got to ordering all of our favorite cuts of beef, lamb, tofu, vegetables (including corn - pairs so well with the Mala broth), chicken dumplings, and a standout favorite, marinated shrimp! For all the sauce lovers out there, there is a sauce bar to create your favorite concoctions! I stuck to getting ginger and green onions to liven up my broths. We truly savored each bite and had so much fun with new menu item we incorporated into our individual pots. For dessert, I tried their fruit, ice cream cup, and coconut cake - a great way to finish off the meal. We ensured no food went to waste and left the restaurant with a full stomach and smiles all around! The service was speedy, clean, and friendly. I especially appreciated how the staff was kind and attentive each time they visited our table with new items. It was a busy night, but that did not prevent them from providing excellent customer service. Will 100% be back again!

This has slowly become our go to hot pot place. The ingredients are all super fresh and I love the variety of the menu.

Scale from 7/10 First time here and didn't like the parking situation too much but that's just me. There are plenty of parking garages and just take a little walk to get there. Once we arrive at the restaurant, took them 10 minutes to sit us so it is not bad at all. They have their own sauce bar like every hot pot place but their bar sauce is quite small. Service is amazingly fast and friendly staff. We were seated at a table for 6 so lots of room but we manage to order enough food to fill the table. There is a 90 minutes limit to how long you can eat though so keep that in mind. I got the tom yum soup which is not my favorite tom yum at all hot pot place but it's doable. There's a little ipad where you can place order and ask for service so you technically don't even have to talk to anyone which the little introvert in me love! I love all the meat and seafood choices and especially love their dessert choices. Over all, this is a place where I deff would come back to because of their service.

I like this hot pot place cuz you get your own individual pot. However the soup broth was not flavorful enough. When you have a good hot pot you don't need extra sauce. This place I actually had to make my own sauce. The best broth was probably the Malaysian one with curry. Service was also ok. Our sever kept on bringing our stuff without explaining what it was so we were clueless if there was still something in the kitchen waiting to come out. Lots of tables. Parking is a pain in the mosaic. Was more selection, some good some meh. Dessert was ok as you can see the pics. Robo server came only once

TL;DR: great hot-pot, variety of menu options, good value I am no expert when it comes to hotpot. Had a bad experience over 10 years ago, and kind of wrote it off. I recently went to a hotpot place, and I didn't hate it. Came here for lunch on a Saturday, and this place has fully converted me. AMBIANCE: The interior is darker and modern, giving date night vibes. We got there around 5PM and there was a 30-60 minutes wait. Luckily, this spot is in Mosaic, so you can leave your phone number with them and find plenty of things to kill the time. Then they'll text you when your table is ready. SERVICE: Service was super friendly and explained everything as soon as you're seated. You order everything off the kiosk, even asking for the check or drink refills. 90 minute dine in time limit. ~$35 for AYCE, great value imo! When you order, everything comes out pretty quickly. The beef/meats are the ones that take the longest to come out (comparatively to everything else). I would say at the longest, we waited 5 minutes tops for meat. Seafood, veggies, sides come out in approximately 2 minutes. FOOD: They have a self-serve sauce bar for you to grab sauce dishes with your preferred sauces. Mix them, use them individually, put it into the stock soup, eat it on the side, whatever you want to do! Each person has their own stove top and soup pot, so heaven for a germaphobe like me who doesn't like to share. ~Pork Broth: this is their standard base options, and man it was so good! ~They have lots of broth/soup base options like Mala, Spicy Kimchi, Pork, Seafood, etc. ~Meats were all tasty and cook quickly in boiling soup ~Seafood quality was actually really good and fun Definitely coming back here!

Fantastic selection, great staff, and nice and chill atmosphere. Love the different broths they have here and the spice at the sauce station. I did make a reservation once and they somehow booked me for two days in the future, but I've had plenty seamless trips to them before.

Good hotpot, although I didnt really think service and ambiance was that great, but food was fantastic. Food was not held back on, but like most hotpots, limited soups. Please add more soups!

I will eat here until i am STUFFED! the service is incredible and quick, no matter how busy it gets. very friendly vibes. you can order off the ipad which helps with deciding what you want to get at your own pace and not super overwhelming for the staff. they also have robots to help out which is really neat. this is my go to hot pot place!

This isn't just going to dinner, it is a food experience. On weekends and holidays they have all you can eat hot pot. For those like me that had never done this, hot pot is when they bring you a pot of broth that sits at a burner on your table and you order meats, vegetables, noodles, and a bunch of other stuff to cook in the broth. It is $35 a person but definitely worth it for a special occasion. You order from an ipad at your table and you can order continuously as you think about what you want. I suggest you order the broth right away so it can start heating up on the table while you dig through the rest of the choices. Miso broth was our groups favorite but everyone can get their own. Wait staff or adorable robots bring you your orders. Their were 5 of us so somebody was always hitting a new item to request from the kitchen. Next time we go we're going to order most of it right away to make the table look like Odin's feast. They have a sauce bar too but cooking in the miso was so tasty i got sauce but didn't use it. Favorites at the table were the cucumbers, pork dumplings, lobster balls, Australian beef, pork rolls, octopus, and the many varieties of mushrooms. We didn't waste any stomach space on noodles or rice but i assume it would be as tasty as everything else. Desserts are available too but we were stuffed by the end. There is a 90 min time limit to keep things moving and the time flew by but was also plenty of time to eat. We will definitely be back.

This is our go to spot for hot pot. It's become a regular event in my friends circle. We play pickleball and then go this place for great Korean hot pot. Our favorite time is during their lunch special unless one of friends who works in the military joins us then we don't have to worry about the specials as they offer military discounts. My favorite broth is their regular pork broth. I don't prefer the spicy version as I can make my own spicy side sauce. We then order a bunch of great meats from brisket, to seafood. Lots of different meats, veggies and eggs. I love the ramen noodle as my go to. It takes us about 2 hours to savor their delicious food. I think they have a 2 hour time limit. Please note that they have extra charges for leftovers. $20 per person extra. I recommend bringing a Tupperware with you in case you have leftovers. They don't offer leftovers containers. Ambiance is great. They have a robot that serves deserts. Highly recommend it.

This is about my 4th time here but this time the broth tastes watered down and not flavorful as it was before. I always get the butter mala regular spice and this time it was disappointing. Everything else is good and fresh and the sauce bar is one of the best. The angus beef was fairly thick as well. Some may like this but i didnt prefer it.

My favorite local hot pot spot, $34.99 fixed price dinner and $24.99 for lunch for a galore and veggies, meats, noodles, and broths to choose - truly a vegetarian paradise and a meat lover's dream! I preferred Urban Hot Pot to Gom Shabu Shabu in Annandale. Aside from not having dinner specials available (which I believe are a surcharge), there's no difference between and lunch and dinner options. My friends and I ordered a feast with over 20 dishes and we conquered most of the spread! It was so good that I took hubby a couple of weeks later! Over the weekend the conveyor belt is on, so you can grab dishes from it (it's turned off during lunch during the weekdays). There's a cute little robot that patrols around collecting some dishes. Great sauce station! The sesame and peanut sauce with mild kick with a heap of condiment and toppings - the garlic, scallions, sesame seeds were my pick! Of the dozen broths to choose from, I'm glad I got the Veggie Broth. It was surprisingly flavorful and not the standard salty soy or miso base. It came with corn and a few other veggies. The Mushroo Broth was fun to try and came with a couple of types of mushroom, but preferred the Veggie Broth. There's a galore of veggies: enoki mushroom, taro, chinese yam, oyster mushroom, black fungus, rice cake, fried tofu, firm tofu, baby bok choy, bok choy, broccoli, lotus root, pumpkin, seaweed knots, etc. There's a variety of seafood, crab meat, fish, beef, pork belly, to choose from. I enjoyed all of the veggies aside from the seaweed know and the lotus roots. Of the noodles that I tried: Instant, Vegetable, and Udon - the Udon noodles were my favorite! Glad we made a reservation for 5, otherwise we would have waited 1.5+ hours! There's a strict 15 min rule for your full party to arrive for the reservation. Highly recommend making a reservation! Note there is 20% food waste fee, only if you go overboard and order a bunch of food that you don't eat. If you leave a little bit of food on the table, it's fine. I'm glad the restaurant has this rule to deter people from taking advantage of the unlimited food. Glad this location opened up in Mosaic and it's a small growing chain in Chesapeake (new), Rockville, and Columbia. Looking forward to coming back!

I've passed by this restaurant a few times in the Mosaic, so I finally took the chance to give it a try! We went here on a Friday evening around 6 p.m. and there was a one-hour wait. It is a popular restaurant so keep that in mind when you are thinking about when you want to go. We were really pleased with our experience. The menu has so many items to try, which includes alot of meats, seafood, and veggies. I also loved the options for the different flavored broths. There is also a cute conveyor belt and robot that brings you food items. You order everything on an iPad which is an introvert's dream experience. We were so stuffed when we left. I absolutely plan to return!

My first time here and super hyped by the ambiance and smell. This is a hot pot with AYCE items. They have a simple ordering system through the iPad for everything. There is also a revolving conveyor belt with items in case anything peaks your interest. I have been to other locations and love how there is one in this area. I ordered the herbal pot as a soup base since its getting colder outside. I definitely would say the base is on the saltier side of things. It flavored my food a little too much! Other than that everything was super fresh. If you give this place a try, make sure to try the crown daisy and new zealand mussels and also the fish roe balls and fuzhou fish balls! I enjoyed my experience and will come back soon!

Nice place to hang out with friends. There is a time limit that they're pretty strict about, but they allow reservations now so at least you can get a spot when you come. Don't try to go on the weekend without a reservation it's a 1.5 hour wait. The food was good and the quality of the meat and vegetables was fresh. The broth is very plain so you can change the flavor level to what you want at the spice station. Overall I liked it. The servers were working pretty hard and couldn't really stop to answer questions, so if you don't know how things work or how to order you should ask someone before being seated.

This was my first hot pot experience and I will definitely be returning! It was amazing! I loved that you get your own pot and can personalize it however you would best enjoy your dish and can cater to your personal dietary restrictions (if you have any). The only downside here is that there are not many vegetarian broth options - even their miso base unfortunately has meat :( thankfully you have a ton of spices and sauce options to elevate the soup, all of which are vegetarian but just something to keep in mind! There is an iPad at the table where you can order whatever meats, veggies, noodles, etc that you'd like and it comes very fast! If you sit in the middle section there is a conveyer belt with some items that will rotate through so you don't have to put your order in the iPad. It is all you can eat for a 90 minute limit which I honestly thought was the perfect amount. Highly recommend! About parking - there are some parking garages nearby and sometimes there is street parking available near the restaurant if you get lucky.

Great food, fast service and big booth. Will definitely be going back! Fun place All you can eat for a fair price.

My faaave hot pot place in the area! The tablet is super easy to use and convenient and the ambiance is lovely. Lots of great meat and veggie options! We always come here after a long weekend at a convention, I think it's gonna be a new tradition lol :)

The ambiance was great! It was not too loud to the point where I could not have a conversation at the table. The service was great. Except for the crawfish, everything else I ordered came out shortly after being placed. The portion size was fair and so was the price! The staff were super friendly and very attentive. The restaurant is pretty strict on the 90 minute rule. I will be back!

My favorite hot pot spot in this area! It's all you can eat for a great price, and a great selection to order. It's cool because you order thru a tablet and it goes straight to the kitchen, love the efficiency. You each get an individual pot of whatever base you want, I usually get the buttery spicy broth. It's delicious! The meat selection is really nice and they have some premium meats that other places do not offer. You have two hours which is plenty, but the time definitely goes by fast! Definitely recommend you stopping by if you're in the mood for hot pot!

I have come to this location a couple of times now. The last time I went was by far the best experience I've had. Make sure you call ahead or join the waitlist online since they get really busy for the dinner time. You get an iPad where you order all your food and drinks from and then the staff delivers them to your table. The booths are big and spacious and the restaurant is always clean. They have separate items available only during the dinner time, such as the spicy crawfish which were the highlight of the meal. Their meats and vegetables are always fresh as well. They got everything from brisket, pork belly, fish, to tendon and so much more. Their selection of sauces is pretty standard. They even have a couple of desserts available. For an all you can eat hot pot, the price is not too bad and the quality is good.

I was given the recommendation to try our Urban Hot Pot from a colleague and since I was meeting a friend for dinner, I offered it as a suggestion. We went on a Tuesday evening and it was busy, but not crowded, so we were able to get a seat right away without a wait. The server explained the ordering and we were on our way. Ordering is via iPad and you can also snag items off a conveyor belt. Drinks came fast and we went to the sauce bar while we waited for our first round of items. The first round came out and was relatively accurate. Since it's all-you-can-eat, it's not too concerning if items don't come. What's nice is the portion sizes aren't too large or too small, so you can try a number of things. We placed multiple orders, though we lost our momentum as time went on. Even as I was getting full, the conveyor belt tempted me at the end with a couple of things. It's a nice experience. There is a 90 minute time limit, though we didn't quite notice if we hit it or not. Prices aren't too bad considering you can get seafood items.

The food is OK. The broth is better at other places (ie., O My Hotpot in Annandale). The price is a bit high. My 5yo was charged 50% of the adults. He barely ate anything. The worst part was the service. They only allowed 90 minutes to eat. Which would be OK except the food was brought out 15 minutes after ordered and they ended our time 15 minutes earlier. After requesting for some additional deserts for our kids, the guy came up and said "you're not allowed to order anymore after this". It wasn't so much of what he said but how he said it. And the entire staff want that friendly either. I wanted to take my family out for a nice meal. Paid $300. And was treated like we were begging for food. I'll never come back here again and neither will I recommend it to anyone else.

Urban Hot Pot is a fun and flavorful experience from start to finish. The food was excellent--fresh, well-prepared, and with tons of variety. One of the best parts is having your own personal broth, so everyone at the table can customize their hot pot exactly how they like it. The service was perfect. Staff was attentive, efficient, and friendly. Every need was taken care of quickly, and the little service robots were a fun and unique touch that added to the experience. The atmosphere is lively and comfortable. The music sets a good vibe without being too loud, and the whole space feels clean, modern, and welcoming. Urban Hot Pot is the kind of place that's great for a night out with friends or a fun, casual date. I'll definitely be back.

Hot Pot cuisine is a treasured winter culinary delight in East Asia. Unfortunately, Urban Hot Pot falls short in nearly every category. Some staff were polite, but most were surly and none was gracious or welcoming. Hot Pot requires less food preparation than other cuisines. So, we were mystified when the uncooked meat and vegetables we were served were not displayed appetizingly. It seems the kitchen staff aren't doing their best to make visually appealing food. The self-serve station where guests choose their sauces was messy. The restaurant interior had a strong draft of cold air throughout our meal. The Tom Yum and seafood broths we chose were not flavorful. We were also surprised at what appeared to have been a dessert fruit salad bait and switch (see video). Finally, at $35 per person (all you can eat), it was not inexpensive. On the upside, the bass was very good and the lavatories were clean. Yet, although we were underwhelmed by our Urban Hot Pot dinner, there was a 30-minute wait for a table. So, many diners apparently don't share our low opinion. We guess you'll have to try it yourself, but caveat emptor!

amazing selection of food and service.The quality of meat and vegetables are excellent ( fresh)

Came here on Sunday before Memorial Day around 8:30pm and it was not crowded and we were seated right away. We were very excited to try urban hot pot with the AYCE after coming back from cheasapeake beach. At first, we were greeted and the servers were polite as they seated us. We soon ordered and got our broths for cooking out individual hot pot. Most of the dinner went well until towards 10pm. The staff started cleaning while we were eating. I got food swept towards my feet and one of the staff leaned over us and reached with gloves used to clean other tables for our empty dishes while we had open desserts that were not going to be cooked. It didn't feel sanitary. The front server that was getting our check was patient though so I was impressed with her attitude when my partner gave her feedbacks