Samveda R.
Yelp
Overall a pleasant experience. Lost 2 stars only because of 1 rude staff member.
They have plenty of kayaks for rental so we did not need to worry that they would run out.
Our group has had experience kayaking before, so we opted for the rentals and not the guide.
Before going out on the river, they had us watch an informational video which was very helpful in understanding how to navigate the river.
Then, we were instructed to "pass" one of their male staff member's "test" in order to allow us to go to the river without the guide. They made us sit on these benches and the staff member asked us to demonstrate how to go front, turn right, etc with the paddle.
Now kayaking is not rocket science, but this staff member was SO RUDE AND CONDESCENDING FOR NO REASON! We knew how to do the strokes but he kept grilling us and making us feel bad.
I listened to their other female staff members conduct this test in other sessions and they were so sweet and helpful but not this man. He completely soured the beginning of our kayaking experience.
Thankfully, he allowed us to go without a guide. Honestly felt like a total upsell to try and get us to purchase a guide even though we felt confident to kayak on our own.
When we actually got on the river, it was very peaceful, fun, safe experience.