URBAN LOFT Cologne

We were looking for a reasonably priced hotel in a good location that could server as a base for a city-break. This hotel definitely met these requirements.||The rooms and the general hotel areas were clean. It has an interesting "personality" in the way that it was a mixture of bare walls, and fully modern. The downstairs foyers area which was also used for breakfast and the bar, was clean and had numerous sitting areas. The weather was inclement, therefore we didn't use of any of the patio areas.||The areas for improvement?||Room air conditioning - it didn't work! This meant to cool the room, you need to open the windows, which makes it very noisy if you are on the train line side.||Coffee - definitely needs a blend with a touch more arabica!||Breakfast - this was good, but you only get the discounted rate if you book breakfast at the time of booking. However, that assumes the entire party eats breakfast. Which wasn't true for us. Having the option to specify the number of breakfasts at booking time would have been useful.||Things that were excellent||Friendly staff! Also when we emailed before the trip we got a prompt response.

Fantastic staff (particularly the fella with the cap!). Great vibe inside the central areas, rooms and outside seating. Very clean, tidy and trendy. Room was a good size with a really comfy bed. Despite overlooking the train track there was no sound at all which was excellent. And throughout the hotel it was quiet and chilled. Bit of a strange set up with teas and coffee; it’s only available between 11:30pm-11am with none in the room (I’m clearly showing what country I’m from 😂) but the staff were very accommodating in sorting me out, outside the free tea/coffee time when I asked. Didn’t have breakfast as I prefer to explore but what I saw in the morning looked fresh and delicious. Cold filtered water always on tap. The street it is on is a little dirty but I saw quickly this is quite common throughout Cologne, a little rough around the edges with a big mixture of people. It is only a few minutes walk to the Cathedral. I will 100% stay here again.

The rooms are excellent, well kept and comfortable, and the showers are clean and large! The pressure in the shower is good and the temperature was hot. The bed was comfortable and had separate blankets for me and my partner, as I’m learning is the German way! It’s only a 9 minute walk to the cathedral and the city centre, which is really convenient and only 4 minutes to the Eigelsteintorburg, which is very handy for the walking tour. There is underground parking which is a rarity and it’s very secure. The hotel lobby is nice and operates 24 hours, with snacks etc.

⭐️⭐️⭐️⭐️⭐️ I had a truly excellent and memorable stay at this hotel in Cologne. Everything from start to finish was perfect. The atmosphere was welcoming, the rooms were comfortable, and the service was outstanding. A very special thank you to the amazing staff who made my experience even more enjoyable — Božo, Heinrich, Veronica, and the rest of the team. Their warmth, professionalism, and attention to detail really stood out and made me feel at home. I would highly recommend this hotel to anyone visiting Cologne and will definitely be returning in the future. Already planning my stay here again for next year. Highly recommended.

This is my honest review others may not agree!!||Positives:||Can't fault the room - it was basic but that's what we paid for! A comfy bed, it wasn't noisy at all, and the air con worked. The bathroom was clean and modern, it had everything we needed. ||Felt safe in the hotel, you need key cards to access lifts / upper floors. Corridors were clean and most importantly, quiet on a night.||There's a small fitness centre which we used and the roof top terrace was lovely on an evening to sit out on.||Staff were friendly and helpful - Especially the man on the front desk who was very welcoming and friendly. ||Location is great for the city centre and attractions. There's an 'Aldi-like' supermarket next door which is great for drinks / croissants (if you wanted a quick breakfast). ||Negatives:||First impressions weren't great, the street it is on is a bit dodgy and I personally wouldn't feel safe walking back late at night as a lone female/ with kids. Not the hotels fault but it did make me nervous. ||Reception area was nice - on check in, the receptionist was explaining to everyone about the hotel. When it was our turn, we got told to fill in an I pad and all the hotel details were on the back of the key card. A bit disappointed we weren't told everything (and they could speak English - it wasn't a barrier).||There is no tea/coffee in the rooms. It is available for free 11.30pm - 11.30am (yes that's the right way around) in reception. So, if you are like me and need multiple coffees when you wake up, it's a trip to reception 10 times!! I know this is a budget hotel but really tea/coffee should be standard in each room.||Weighing up what I paid for a city centre location and a clean room, the hotel is extremely reasonable and perfect for a few days but I would have struggled with anything longer due to lack of coffee 🤣

It was my first time at Cologne and I'm fully satisfied of my stay at URBAN LOFT. Very close to the cathedral, the train station and with a lot of restaurants, cafés and stores next at proximity, it is well located. The hotel room is very clean, a comfy bed, a relatively big bathroom. Friendly staff, was helpful when we requested service. I definitely recommend this place and will book there in the future!

Had a nice 1-night stay here. Staff here is super friendly and responsive. The hotel is on a bit of an iffy street (though I never felt unsafe there…just a bunch of people always hanging around there at all hours) but located very closely to the train station which is convenient. Room was good overall but some finer points with cleaning can be addressed: for example, there was a pretty big stain on the chair.

I cannot fault this hotel. Extremely clean, well appointed and exceptional staff. Had a couple of nights here and loved the Hotel. A few comments say it is in a bad area, and I would say that it is no different from any city I have been to. We didn't feel unsafe in this location at all, in fact, turning left out of the hotel, it is a really nice area, with some lovely bars and cafes. In the evenings after a full day, a few drinks (and a take away) on the roof terrace was a perfect way to end the day. If we are visiting Köln again, we will.have no hesitation to book here again. The free water and coffee (11:30pm - 11:30am) was a great touch. Thank you all