benji k
Google
I don’t usually leave reviews, but I had such a great experience at Urban Outfitters recently that I felt it was worth sharing—especially because of an employee named Gian.
From the moment I walked in, Gian was incredibly welcoming without being pushy. He asked if I needed help and actually listened to what I was looking for. I mentioned I was trying to put together a last-minute outfit for an event, and he immediately had suggestions that matched my style (and budget). He even helped me find the right sizes and offered honest, helpful feedback—something I really appreciated.
What stood out the most was how genuine and patient he was. I never felt rushed or like I was being "sold" to. He clearly knows the store’s inventory and had great taste, which made the whole experience feel way more personal than I expected from a retail chain.
Thanks to Gian, I left with a full outfit I felt great about—and I’ll definitely be back. Urban Outfitters, you’ve got a real gem on your team!