Urban Outfitters

Very clean store and good attitudes by the staff members. Very helpful and willing to make you feel comfortable. A good time shopping in downtown Austin! It is very recommended for finding new clothes. Very Texan vibes.

everytime i come in here the staff is so nice, the store is well organized and CLEAN honestly the most well organized urban i have been to (i have been to others in austin / texas (dfw area) and this is the most well kept location), from working retail i thinkkk the girl w blond hair is the manager and she does a great job of helping out as well as the other employees on any given day! definitely happy this is the closest location to me now instead of the ones i have been to elsewhere

We visited Urban Outfitters on my daughters 13th birthday around 7:20 pm. The store is packed with fun clothing but a little pricey, but still nice stuff. This is a photo of me tying my daughters friends shoe, the only photo we took in the store. The only issue I had with the store was the snarky comment by the dressing room attendant. When we asked for a dressing room I told my daughter to hurry and the lady said we needed to hurry because they close in 10 minutes. It was a little rude in my opinion.

I'm not sure if this location sent it, but Urban Outfitters, you are WRONG for this. Pieces came broken off. Which isn't even surprising because the condition of this packaging job. Do better.

The aesthetic was nice, there was a nice scent to the place. However, the price range of a lot of their products far exceed what I would expect from a company like this. It also takes away from local businesses, and despite the price point, many of their products are not sourced from environmentally friendly brands. Overall, I had higher expectations for this store in terms of community impact, however they offer a nice range of products that appeal to a adequate range of aesthetics.

All of the ladies working were super helpful with my online order pickup, and very friendly and understanding towards the Husky puppy that was chaperoning me! Thank you for making an online order pickup so easy. Other stores make you feel weird about already ordering. <3

I called to confirm that my order was received for in-store pickup because I didn’t receive a email/text confirmation. First two employees I spoke with, were very sweet until they passed me off to the manager. Rudely asked what the issue was, and proceeded to tell me it was my fault… all I asked was if they received my order I placed 5 hrs prior calling the store 😭

I was here a while ago. The store was very disorganized, messy, and gave off a really bad vibes. The racks were pretty hard to shop as well. Absolutely no customer service and actually got dirty looks from some of the staff.