Mary
Google
I really wanted to love this place but everything we tried was so disappointing. Let me explain:
Tonkotsu ramen: usually my favourite type of ramen. The broth was delicious but the noodles bordered on gross. I understand ramen noodles are supposed to have a bite and a certain chewiness to them but this was ridiculous. The noodles literally would stick to my teeth and had a weird undercooked taste. Now I have tasted mediocre noodles or forgettable noodles in my ramen before but these noodles were definitely unforgettable for all the wrong reasons it was like they added xantham gum to these noodles to make them extra chewy and sticky.
Paitan ramen: chicken broth rather than pork broth, the broth is milky and equally as delicious as the tonkotsu broth and although the noodles used were slightly different and better (thicker and yellow in colour) it still suffered from the same odd texture as the noodles in the tonkotsu.
Now, if I had to review the two ramens only- I would have given Urban Ramen 3.5 stars on the strength of the ramen broths alone (the other reviews stating that they are stingy on the broth are accurate - you get about half a cup of broth in a med bowl) but the pork belly bowl was below subpar. It was the lowest effort chashu bowl I have ever had.
Pork belly bowl: You get three tiny pieces of pork belly and they drench it with Japanese mayo (which is already on the more sour side than regular mayo) they also overpower the entire bowl with an abundance of pickled ginger. There's SO little pork belly compared to the rice, mayo, green onions and ginger that the pork belly gets completely lost in the dish. My biggest complaint here though is the rice. I'm Asian myself and am accustomed to the fact that Japanese rice bowls only contain a morsel of salmon or eel or pork belly on top of a ton of sticky, soft Japanese rice... very satisfying and delicious! But the rice here was lumpy and hard like it was old and had freezer burn. It tasted like rice that had hardened and lost moisture after spending days in the freezer in an unsealed baggie and then doused in soy sauce before being zapped in the microwave. Very disappointing.
Finally, the waitstaff here are friendly and efficient, so if you are in the area and curious about giving this place a try then do so- it is certainly a popular joint and both broths are certainly tasty and different enough that I'd encourage you to try both. I just wish they worked on their noodles as they definitely spoil what are otherwise good ramen broths.