Maya R.
Yelp
I hate leaving bad reviews and always try to give places the benefit of the doubt, but this time, I left very unhappy.
Everything started well. We went in a little before 6, and we were seated right away. It wasn't dinner time yet so the place wasn't busy.
We ordered an urbn blonde and a pineapple cider. Our waitress was very friendly and helped us decide between the 2 pizzas that we were interested in. We ended up ordering the wings and the gouda garlic alfredo pizza. We also requested a side of ranch and a side of bbq sauce with the wings.
Shortly after, the pizza arrived. It was tasty but not very flavorful. The small size was perfect for 2 people. We finished our pizza, but we were still waiting on the wings (which they are supposed to be an appetizer). Our waitress came in asking how the pizza was and that when we asked her to cancel our wings order. She said that she will go and check on it. Afew mins after, she came back with the check saying that she removed the wings order and also gave us some discount. I didn't appreciate that no explanations were made on why the wings never arrived or if we needed anything else, and we were just handed the check, but whatever.
Looking at the check, we noticed that we were charged $7 for the cider while the menu said $4. I didn't care much since the extra discount they gave us was about $2.80, so that made it even. They had also removed the wings and the side of ranch that was ordered with it.
After paying, we realized that on top of overpaying for the cider, we were charged for the bbq sauce that we never received and a side of spicy Marinara that we never ordered. I think that was the last straw for me. I believe that it's ok for an honest mistake that can happen every now and then, but not 3 at once.