Pablo
Google
A bureaucratic nightmare.
The government’s websites are an absolute disaster, especially the Dept of State & Tresury forms.
Showcases a level of incompetence that’s frankly embarrassing. I tried accessing it, selecting city, and entering the captcha, but it just spiraled into a maze of irrelevant government data. The captcha failed repeatedly, making the process not only time-consuming but also incredibly frustrating.
After multiple attempts, I finally managed to get past the captcha, but the UIUX are deplorably outdated and painful. The dropdown menus are massive with no search functionality, which feels like a design choice from the Stone Age.
I got to the third page of the form, thinking I was making progress, only for the site to unceremoniously kick me out, forcing me to start all over again.
This isn’t just a minor inconvenience; it’s a significant barrier to accessing necessary services. The lack of competition for these government services means there’s no incentive to improve, leaving us stuck with this inefficient, user-hostile system.
It’s high time for a radical overhaul or at least some competition to drive better service delivery. The current state of government websites is a clear example of how not to serve the public in the digital age.