The Unexpected Ibiza Hotel

I didn't want this trip to end! From the time we arrived, everything was amazing about this hotel and the stay there. We were picked up at the airport, and our driver (Gabriel) was very friendly and gave us some background about the island and where to go. From there, we were greeted with music in the lobby and the most friendly front desk staff (all weekend!). We got the anything can happen room and it was worth it. The view of the beach was incredible, and we could even see the stage on the night of Ants. The location was perfect as it was right across from Hi Ibiza and all the other restaurants and clubs we stumbled upon while there. Also, as it was my birthday weekend, the staff was so nice in that they surprisingly brought me a complimentary bottle of champagne. What a thoughtful gesture!! Needless to say, we will definitely be staying there again, hopefully in the near future :)

The day at the pool was absolutely amazing! Geraldine and Mario were hands down the friendliest and most attentive waiters we met in Ibiza. The food was delicious, drinks were perfect, and the music set the vibe just right. We danced all day and kept the party going well into the night—such an unforgettable experience! The atmosphere, service, and energy were unmatched. We’re definitely coming back next time we’re in Ibiza. Highly recommend to anyone looking for a fun, vibrant pool day!

Had an awesome time here at the Oyster bar!! The service was great, especially Jerónimo, who was super friendly, kind and really on top of everything. All the staff had great energy and made us feel really welcome. The food and drinks were delicious, and the music set the perfect vibe. They even surprised my mom by singing happy birthday and bringing out a dessert with candles, such a sweet gesture that made the night extra special. Definitely recommend stopping by!🩷🩷

Unfortunately, my experience at this hotel was far below expectations. Upon check-in, instead of being informed about the hotel’s amenities or services, we were simply told that everything in the room is paid, even what seemed to be complimentary items. This felt very off-putting and gave a bad first impression. Upon arrival, we also discovered that there were no towels available because, according to the front desk, they had run out after giving more than 1000 towels to other guests. This was very strange and uncomfortable, especially considering it’s a basic hotel amenity. Additionally, we had booked a room with a jacuzzi, which wasn’t working. We raised the issue with the reception, and they promised a compensation, including a free airport transfer. However, the next morning when we went to catch the transfer, we discovered that nothing had been recorded, and the transfer never showed up. On a positive note, the staff at the Hell’s Kitchen restaurant was very friendly and attentive, but unfortunately, the food was far from what we expected. The taste was underwhelming, which added to our disappointment with the overall experience. Overall, it was a very disappointing stay, and I do not plan on returning to this hotel. The lack of communication, issues with promised services, and the condition of the room made the experience much less enjoyable than anticipated.

Amazing hotel with stage view room. Great atmosphere for Calvin Harris, Ants…..Breakfast is out of this world with so much choice - great food. Worth waiting for a table with sea view. Fabulous service from everyone didn’t get all names but shout out for Eva Reche. And the best hotel gym I’ve seen. Overall just brilliant

Dear team, I usually don’t write reviews, but after our stay at Ushuaïa Tower in May with my dad, I felt compelled to share our experience. We truly felt very well cared for. The service was incredibly attentive and thoughtful, making sure nothing was missing. It was also very convenient and pleasant to have a good selection of food and drinks available on-site, so there was no need to leave the hotel. The private beach area with sunbeds was also excellently equipped and accompanied by great service. The atmosphere by the pool was fantastic and really made our stay perfect. Overall, it was a wonderful experience, and we’re already looking forward to coming back next year at the latest. Thank you very much for everything!

Everything about this property is next level! From infrastructure to aesthetic and service everything beats expectations! Amazing DJ residencies and the food is stupendous. Be sure to get the breakfast included w/ the room. They have made to order options and Eva will provide beyond excellent drink service. The Japanese restaurant has super creative rolls and excellent teppanyaki. Do not miss out on the unexpected experience!

Top experience!!! Oyster and caviar is the best place ever! The food is amazing! The chefs are very good Alex and Nico; Flavia, the hostess is so nice and professional and the drinks are so yummy thanks to Augustin! Can’t wait to be back soon