Cheryl O.
Yelp
I want to express my gratitude and appreciation of the fine work done by V&E's crew, at our homesite renovation. We had an approximately 50ft pine right in the middle of the front of the property with a 25ft Mulberry on the parkway that needed to be removed, as well as a rubber tree in the backyard. We also had a tall Melaleuca tree whose branches were so overgrown that they completely covered the electrical pole and wires next to it in the back corner of our yard.
I specifically called V&E because I saw they had yelp photos with their crane equipment. I planned to use the mulberry for firewood, and pine for lumber, so I needed a service willing to cut the trunk into at least 10ft sections. I spoke with 5 local services, and they weren't willing to do that even though 2 of them had crane equipment. I spoke with 3 other services from about 25mi+ away, and none of those were interested in coming that far out to handle logs that would be close to a ton. I finally spoke with Ed of V&E, and he didn't even hesitate at my request. He went out and had an estimate for me by the next day. He assured me it was no problem, and they'd be able to handle the job. The estimate he gave me was very reasonable considering my unusual request for the trunk logs. However they were already booking for November with their regular customers, but the office manager Ashleigh assured me that they would look into their schedule and see where our job could be fit in, which would be tough since they expected it to take all day. About 3 weeks after our acceptance of the estimate, they really came through for us. The trees were in places that hindered further progress of our renovation, so V&E graciously tightened up their schedule to fit us in. It took them 3 hrs to take down 3 trees and trim back the Melaleuca, as well as grind down the Mulberry stump. They cut that wood into small manageable pieces and the pine into 12ft logs. I came by 2hrs later and they were already gone. I was amazed at how fast they worked and the job site and street was clean of ALL unwanted debris from the trees. Even our neighbors and the project manager for our renovation commented how fast they were. It was just - WOW! We were all very impressed. The final 2 stumps were grounded down today.
V&E's staff from top to bottom has been completely professional and courteous throughout the whole process. They work clean and their crew knows how to hustle and get the job done safely and efficiently. I will always use them to maintain my trees in the future. THANK YOU V&E!!!