J'aime K.
Yelp
This is a mixed review. We stayed Fri - Sun. 09/20 to 09/22.
The internet WIFI worked amazing. There is no limit to how many devices (like some other hotels). 5 stars.
The HVAC worked very well. 5 stars.
We were here for the Yelp Elite Palms Springs getaway weekend.
Most other places were booked solid, so I booked here.
- The non-refundable room rate was cheaper than Expedia.com so chose that
I got here very early 9am or so. The front desk gals said I couldn't do any FREE early check in till 10am.
- Seems bizarre, other hotels if they have rooms ready just let you do early check in no matter what the time
- All the 1st floor rooms were still being prepared
- So we got a 2nd floor room, next to the stairs, close to parking and the pool
The room felt tight/small, but after a day or so it became more comfy and size didn't seem to matter.
- The beds were very firm (5 stars) with brand new high quality cotton linens
- The room was clean
- Came with 2 queen beds, 1 side chair, a bench, a drawer/counter area below TV, flat panel TV, a microwave & half fridge (5 stars for that)
- The room was pretty clean and overall had just gotten some recent upgrades like the bed, painted accent wall, etc.
- Some of the other furniture was older
- The desk chair was so UNcomfortable, the seat pan curves up so when you sit to do work, it's painful (turns your butt and thighs inward) - FLAT SEAT PANS next time pls!
- The closet is open, and across from the sink and vanity area (good design) b/c it allows you access to those areas, while someone is using the bath room
The TOILET: We had flushing problems the whole stay. We had to call maintenance 2x. The thing flushed properly about 5x and then for about 1-2 hrs the water would run and you couldn't flush. Then it came back to working status again. It was not great to have to think about planning our bathroom routine at other hotels, venues, etc.
- The night clerks guys did give us a customer service credit which helped out alot
- But the toilets and plumbing overall needs to be updated
- We were told we had one of the older toilet models
The SHOWER/Water Pressure: This was the worst weakest water pressure ever.
- IT was indeed a light trickle
- Took forever to wash up
- Not sure if it's a plumbing problem or water conservation trigger in effect
- Terrible
The CONTINENTAL Breakfast: It is in the cafe in the pool area. It was better than expected. 4 stars.
- I had the waffles, boiled eggs (mass produced in big bags, but still good for AM Protein), toasts w butter, crm cheese, and jam
- The coffee, OJ were great
- I didn't try the oatmeal, cereal or pastries
- Alot of Europeans were staying here, and they seemed to enjoy the other items
The NOISE level was quiet. Very good in fact for being right above the pool area.
- It was alot quieter than other hotels
We did get warned by the front desk during check in there are little mini dragon fly looking black bugs, completely harmless. So if you don't want them to enter your room, at night lay a towel below the door.
- I think if they weather strip it, the problem would be resolved easily
The night crew guys were super helpful. Esp. the young man.
The AM front desk gals, hmmmm. Not super helpful or customer focused.
For the overall all net price, it turned out to be a good value.
Their continental breakfast really got you off to a good start, a good day.
Parking is plentiful.
Some people were in the pool as early as 8am. 7am per the front desk guy.
I would stay here again.
It felt safe, family style atmosphere.
Good quiet chill vibe.