Dolores M.
Google
I would like to say that if I were to give 5 stars, it would have all been for Viri, who works in the juice stand. I came in today for a Vampire juice and while I waited I observed two other employees ( who were trainees, but really just standing around) and Jaden (apparently the manager/supervisor) also just standing around. He ignored me the whole time I was waiting for Viri to finish helping another customer.
Viri then went to work on another task, not sure if she noticed me waiting. So I spoke up to get everyone's attention and Jaden, being the closest to me, turned away and Viri (while in the middle of the other task) waved me over to her side and took my order. She then asks Jaden to make my drink to which he rubs his head and quitetly says yeah. As I walk over to the juicing side, Jaden decides to start showing the trainees where everything is. And walking past me without any acknowledgement. Finally, Viri sees me still waiting and comes over to complete my order. Jaden is not the person who should be in charge!! I was fully annoyed by his lack of leadership and POOR customer service! I really hope someone from the store reads this and does something including to responding to this comment. If not, I will make it a point to speak to someone in person the next time I notice Jaden doing the same thing. Which I believe he will be doing! Again! 5 stars for Viri! And thumbs down to Jaden 👎