Jeesoun S.
Yelp
I was so excited to go back To VEA to celebrate our anniversary and Christmas holidays. I also invited friends of mine.
Everything was great, weather, foods, services, especially our room w pool view on the 3rd floor including complementary white wine for our anniversary.
The Pool was not heated enough for swimming but I soaked my whole body in the jaccuzi. Feel much better back n forth pool and jacuzzi at night. The night lighting blue color was superbe.
And also the entire day and night view from our room was fantastic.
Relaxed completely from work!!
For the fitness gym near pool area was great. They have water, some fruits like bananas, apples, and oranges. The gym is quiet and gives big Turf zone for stretching. And also offers yoga classes everyday.
For the room, I love love the rain shower. I can massage my achy shoulders under the shower.
The water pressure is powerful.
For the valet parking, fast and friendly.
And shuttle service for Corona Del Mar beach was good. We really enjoyed walking on the boardwalk near beach houses.
Overall I can tell very good except extra tourism charge on my final bill.
I needed to contact the front desk and manager for that issue.
When I got here in February, the weather was terrible due to the heavy rainstorm in OC. I didn't do not much at hotel. Just sleep, eat, pool, jacuzzi, and go to Fashion island for Mexican, Italian restaurants.
I was concerned about my friends and checked about their first experience here at VEA Marriott and finally I could relax. They all had a wonderful time for the holidays such as room, valet parking service, foods, gym, shuttle service, and outdoor pool, and beautiful holiday deco, ambiance. Thank God!!!
Pros
Service, Quality: 5 stars
Cons
Valet parking: no Self parking.
Extra tourism charge: charged $13.15 beside 2 tourism fees. What is this hidden fee????
Why do I need to contact the manager about that extra tourism fee?
I had such a great time w my friends and hubby. That extra charge drove me crazy after check out.
You need to itemize each fee in details depends on marketing fee, or tourism CA tax, etc.
I am always accurate for the numbers in life. Doesn't matter $10 or $60. Should be clear for the customers. This is a part of courtesy and service. Hopefully they understand my point.