Paul G.
Yelp
My hardest review to write so far. Three stars because this is a 2 star & a 4 star cafe in different aspects. A super busy spot on the weekend, they pack too many tables into the space, making it cumbersome for all but the most svelt of eat-in clients. I'd rather they remove a few tables and the line-up was longer. We came because of the much ballyhooed French toast bites.
You get seated, then order at the counter, then return to your numbered table with drip coffee in hand if you ordered one. This kind of system can work well, such as at Famoso, where the waitress was very attentive, and there is ample space to move about. At Vendome, our "waitress" brought us the food and my cider (nothing special), but never came back to check on us. No drip coffee refills either. I contorted myself to leave the table and tracked her down to get a glass of water, as there was no self-serve station in sight. I used waitress in quotes because with the given high client to server ratio, she is essentially a busboy who brings food. Not her fault, they should have had more wait staff.
It may seem like a small thing, but it's important for the waitress to check how everything is. Served on cream cheese slathered grilled bread, my gravlax was very good, with perfectly cooked deep orange yolks, zippy red onion shards, briny capers, a great hollandaise and a dusting of smoked paprika. Four plus stars.
The French toast bites on the other hand were for the most part quite dry on the inside, not moist and custardy. The roof of my wife's mouth was raw from chewing the bread. The caramel sauce was all puddled at the bottom rather than draped over the bites. Inedible? No. Enjoyable? Also no. Two stars at most for spendy bread either inconsistently prepared, or all the other reviewers are crazy.
What saved Vendome from a lower rating was the waitress gave us a complimentary lemon tart to go, and an apology for the French toast as we were leaving. Not that the lemon tart was that great (tasted and felt like powdered curd), but it's the thought that counts.
Vendome: physically awkward and understaffed when busy, sincere server, some food stellar and some subpar/inconsistent.