The W.
Yelp
Mother's Day Celebration Epic Fail.
It wasn't a great experience, we went here to celebrate Mother's Day, to be fair, make sure you can get a good waiter/waitress, my Wife and I decided to try this Italian Restaurant even though we saw lots of negative feedback from google and yelp. They have us seated at the far end end of the restaurant, our server is named "RUTH", maybe she is not having a good day that is why her service is SUPER TERRIBLE, I would give ZERO STAR for the Service if there is an option for ZERO, the long wait is not worth it, we waited 27 minutes before the house bread comes in (we know because we were taking selfies when we got seated so we got the time stamp on the phone), another 23 minutes for the appetizer and salad to arrive, what adds up to the frustration is, Ruth haven't given us any utensils to use to eat the salad and the crab cake, we needed to get the attention of somebody else to get some forks for us to start eating, we waited another 22 minutes before the entrée arrived, we are about to stand up and leave good thing the food arrived already, at this point we already loss appetite and just decided to put it in the ToGo Boxes and just leave, not to mention Ruth forgot to bring my drinks and my kid's bread, I end up going to the reception to ask for my receipt so we can pay and leave because we know it will take forever again to get some help.
I also want to call out that we were the first table to arrived in the far end of the restaurant but the 3 other table near us got served a lot faster, way faster, also their waiter checks on them from time to time, but us, we end up just my family and 3 glasses of water most of the time, it was a very bad experience, we felt like we are being neglected, we felt very small that moment, we will never come back to this restaurant.