Kim M.
Yelp
First, it is pricey (but that is Vegas and Caesars in general), but the cabanas are mostly worth it if you are looking for a nice amount of space and excellent service. The problem is you pay a LOT and the space is all you get at Caesars; it does not go toward a food/beverage minimum like many competitors AND in the post-Covid world you will not even get the fruit tray or chips they state you will on the website.
Second, this was just the second weekend they were open after the COVID-19 Shut Down, and there were clearly a lack of consistency across employees enforcing (or even know what to enforce) as far as social distancing. There is also a lack of sufficient staff, and we truly felt bad for our waitress (one of 2 or 3 for the whole Venus Pool/Cabanas) who was literally loaded down like a pack-mule (although she did it with a great attitude) every time she came out to deliver orders.
Third, some key things to know in this COVID-19 era... There is a VERY limited menu of cold prepackaged items available for food at the pool. The staff outside has to wear masks too (even the lifeguards), and literally two people is all I saw where them as a customer; Vegas is HOT in the summer and these people are stuck in masks waiting on us from 9am to 6pm...TIP THEM WELL!!! There were red tape lines all around the pool to try and ensure groups separated from each other, but that was not enforced either, but most people are very courteous about not making physical contact with those outside their party. The pool is COLD, and I do mean like close to ice bath COLD (that is evidently from them pumping new water in each night and adding new chemicals for everyone's safety; oddly the pool was pretty dirty though and clearly was not skimmed (and could use a drain and acid wash).
Finally, our party of four gals were in Cabana 1 (my favorite location on the far west end) and were served by Andre (butler style position) and Christy (cocktail and food service); these two individuals were AMAZING. I can not say enough good things about these two Rock Star level service industry employees. They constantly went above and beyond and did it with a smile (hidden by their masks, but you could see it in their eyes), and were more than friendly and accommodating with every request. THANK YOU, Thank You, thank you to these two exemplary employees! They made our day even better, and we will request them on our next trip.
*NOTE* It appears the old European Style (top optional) environment is back, but evidently only Mon - Thurs as we understood it...