Alo M.
Yelp
Debated writing this but felt like I had to share my experience. We came in with a large group for dinner on a Sunday night and genuinely had a great time--good food, great service, and a bit of nostalgia too. Some of us had celebrated my engagement at the previous restaurant in that space, so coming back years later felt kind of sweet. We also had just come from next door (Smoke Brewery which is owned by the same owner) and had a great time there as well.
Unfortunately, any goodwill was completely undone by the owner's behavior as we were leaving. One of our guests took a handful of mints from the bowl near the door (yes, probably a little excessive--but not criminal), and the owner made a sarcastic remark and then as our group is outside, the owner shook the mint bowl at us through the window. If that sounds like an overreaction, it gets better.
When a few members of our group politely went back in to ask what the issue was, the owner accused one of us of being a "thief" and said the problem wasn't the mints, but "his attitude"--despite there being zero issues at our table all night. No comments from the server, no complaints from other patrons. In fact, a staff member later ran into us and said our group was lovely and caused no disruption at all.
What followed was even more disappointing: a member of our party posted a personal review sharing her experience, and instead of addressing it professionally, the owner responded from his personal social media account--posting false claims (like that we had to be escorted out, which simply never happened) and even targeting people in our group who are business owners, saying things like "if you own what you say." Not sure if that was supposed to be clever, but it just came off immature and defensive.
The most ridiculous part? He accused our group of using misogynistic slurs--which, again, absolutely did not happen. If there had been any issues, surely someone would've said something at the time. But there was nothing--until a few mints apparently sent this man into a spiral. Which, if you own your own business, thick skin is a necessity at times.
No accountability has been taken, and the way things escalated makes it hard not to feel like this was weirdly personal. Which is sad, because we genuinely enjoyed the food and service, and were excited to return. Several of us work in or own businesses ourselves--we understand how tough the industry is, and we aren't malicious people. But this level of unprofessionalism, lack of integrity, and public pettiness? Not something we're interested in supporting.