Courtney B.
Yelp
Hi Via 313,
Nice to meet you!
It appears we stared off on the wrong foot. I came to this location the day of your soft opening and was advised that one must be invited to the soft opening. Okay, no problem! However, when my little one asked about this at the pop-up tent outside of the establishment, she was given a major attitude by one of the female staff members. I understand soft openings are tough, but please don't take that stress out on your consumers.
April 9th, 2022 visit
I came in today to give you another try because we all have bad days, right? I placed an order at the to-go counter for two menu items. When I got to the counter and ordered, the blonde female employee who rang me up also seemed to have a chip on her shoulder. Aside from the chip, she seemed to have issues with her allergies (we all do, it's Central TX), I get that. That's not what the reduction in stars is for. It's because this employee wiped her nose with her hand and then proceeded to ring up my order and then....
When I went to pick to up the pizza, the same employee asked for my name, which I provided. She then goes to the back and comes to the register and asked "What was your name again"? Apparently my pie was on the counter next to her. She checked my food ticket, looks in my pie box and sighed and said "here".
Food
Carnivore pizza-
This pizza was outstanding. The tangy sauce, fresh sausage and buttery crust made for the prefect bite each time.
Broccoli and Cauliflower-
This was a good appetizer (not any different than the HEB pre-made entries). It was simple and light and was as expected.
The food is great, but the attitude from the employees here is terrible. I am big on customer service and this place missed the mark on all levels.
I'm not sure I could come back based upon the lackluster service alone.
A word of advice, its easier to attract flies with honey than with vinegar. Please do better.