Victoria-Jungfrau Grand Hotel & Spa

Hotel · Interlaken ·

Victoria-Jungfrau Grand Hotel & Spa

Hotel · Interlaken ·

Grand hotel with refined rooms, Italian restaurant, spa

Information

Höheweg 41, 3800 Interlaken, Switzerland Get directions

$$$$

@cntraveler

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14 Storybook Switzerland Ski Resorts to Add to Your Bucket List | Condé Nast Traveler

"When I want a five-star dining detour near Grindelwald, this Interlaken icon delivers a refined culinary experience within its grand spa hotel setting." - Lindsay Lambert

https://www.cntraveler.com/gallery/the-best-places-to-go-skiing-in-switzerland

Victoria-Jungfrau Grand Hotel & Spa

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The First MICHELIN Key Hotels: All the Keys in Switzerland

"As one of the Two Key picks for the most magnificent views, I look here for a truly spectacular Swiss panorama." - The MICHELIN Guide

https://guide.michelin.com/en/article/travel/all-the-key-hotels-switzerland-michelin-guide

Victoria-Jungfrau Grand Hotel & Spa

@afar

25,132 Postcards · 3,702 Cities

"Situated between two lakes at the bottom of the Jungfrau mountain in the Bernese Highlands of Switzerland , this venerable five-star hotel and spa, which dates back to 1865, offers scenery and comfort in equal measure. Subtly balancing tradition and modernity, the rooms are bright, spacious, and brimming with refined furnishings and fabrics. Plus, all come with picturesque views across the town of Interlaken or the Harder Kulm mountain. There are several higher-end suites to choose from; modernists might like the clean lines of the stylish Bel-Air suite, while hedonists will love the lavish Tower Suite, with its two terraces, kitchenette, bar, and dining room. The hotel’s two restaurants serve Mediterranean-inspired dishes from the south of France and Italy, and there are twohandsome bars and a gloriously expansive spa for further diversion."

The Best Hotels in the Alps

Photo courtesy of Victoria-Jungfrau Grand Hotel & Spa

Victoria Jungfrau

@afar

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The Top Hotels in Switzerland

Photo courtesy of Victoria-Jungfrau Grand Hotel & Spa

Victoria Jungfrau

@tablethotels

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Victoria-Jungfrau Grand Hotel & Spa (Interlaken, Canton of Bern) Hotel Reviews | Tablet Hotels

"For centuries Switzerland was the playground of Europe, and to this day it’s practically bursting with classic grand hotels — when it comes to old-fashioned luxury, these people know what they’re doing. In Interlaken, the grande dame is the Victoria-Jungfrau, a 19th-century hotel which, like its counterparts in Switzerland’s other resort towns, has played host to a list of luminaries a mile long." - Tablet Hotels

https://www.tablethotels.com/en/interlaken-hotels/victoria-jungfrau-grand-hotel-spa

Tablet Hotels

Victoria-Jungfrau Grand Hotel & Spa

Samuele

Google

We had a wonderful stay at the Victoria-Jungfrau. The hotel is beautiful and has a calm, pleasant atmosphere. The staff were kind, helpful, and made us feel comfortable right away. The spa was a real highlight: calm, relaxing, and perfect after a day out. Our room was lovely, and everything was clean and well cared for. It’s the kind of place where you can truly slow down and enjoy yourself. We would happily come back.

JessCat16

Google

What a beautiful experience. Came for one night as part of my 40th. Yes it’s fancy and pricey but my husband and I still found it really warm, welcoming and comfortable. The Italian restaurant was really nice and relaxed, yet still felt like a treat. The spa was beautiful and the breakfast buffet was the best I’ve ever been to. Special mention to Gabi from the bar for keeping us in delicious cocktails all night - really good! Overall I would say it’s worth the splurge to stay in this hotel.

Giovanni B.

Google

Beautiful facilities. Kids club was incredible and amazing ladies working there. Room was very good but not without multiple defects. Some rooms need more thorough inspections. The one star restaurants was very good. The pizzeria was pretty bad. Hotel, spa and location however were excellent! Breakfast wasn't Palace-worthy but very good.

Ercelle M.

Google

I stayed here for 2 nights prior to a Christmas Markets Rhine River cruise. It’s fabulous - a perfect place to stay after an overnight flight and to enjoy Interlaken. The suite was spacious and absolutely beautiful. The breakfast included omelets and eggs Benedict made to order. I enjoyed a back and neck message. The atmosphere and the staff were terrific.

KMS_309

Google

Such a beautiful hotel!! Excellent service from start to finish. Every employee is so kind and accommodating. A special shoutout to Moritz, he works in the bar/restaurant and might be the best server I have ever had. SO friendly and wants to make sure you and your family is having the best time. Offers to take photos, makes great recommendations on food and drinks. 10/10. Even if you don’t stay here, go visit Moritz for wonderful service and conversation.

F1386CDpatrickm

Google

⭐️⭐️⭐️⭐️⭐️|Outstanding service thanks to Moritz||Our stay at Victoria Jungfrau was made truly exceptional thanks to Moritz, who delivered some of the best service we’ve experienced anywhere in the world.||From the very first interaction, Moritz was warm, attentive, and effortlessly professional. He anticipated our needs before we ever had to ask, offered thoughtful recommendations, and made every moment feel relaxed yet elevated. Nothing felt scripted. It was genuine, intuitive hospitality at its finest.||What stood out most was his ability to balance friendliness with precision. He made us feel welcome and comfortable, while still maintaining the elegance and standards you expect from a hotel of this caliber. Every detail was handled flawlessly, and his calm confidence elevated the entire experience.||Moritz is exactly the kind of person who defines a luxury stay and leaves a lasting impression long after you’ve checked out. He is a true asset to the Victoria Jungfrau team, and we sincerely hope management recognizes just how special he is.||We will absolutely return, and Moritz is a main reason why.||— Patrick

nbragard

Google

The hotel is absolutely beautiful, the spa is amazing, and the location is ideal. The atmosphere is relaxing and everything is very well maintained. We had a wonderful stay and would definitely come back. Highly recommended!

Hugo H.

Google

We had a very pleasant stay at the Victoria-Jungfrau, where from the moment we arrived we were welcomed by exceptionally courteous and professional staff. Everyone — from the reception team to the restaurant and housekeeping staff — showed remarkable competence and genuine attention to guests, creating a warm and elegant atmosphere throughout our stay. On the culinary side, we dined at two of the hotel’s restaurants: the pizzeria, which was truly excellent in terms of both food quality and preparation, and the Brasserie, which was good, though without any particular highlights. In both venues, the service staff deserve special mention for their kindness, professionalism, and attention to detail. The facilities are beautiful and reflect the timeless charm of a classic Swiss grand hotel. While one can sense that a few years have passed since its last full renovation, the property still retains a distinguished and refined appeal. Overall, this is a very high-quality establishment, offering comfort, service, and dining at consistently excellent levels. Personally, I would not describe the experience as having a strong “wow” factor, but it remains a truly enjoyable and memorable stay, well deserving of its reputation. The location is simply outstanding — right in the heart of Interlaken and ideal for exploring the many scenic excursions in the area, from the Jungfraujoch to the lakes of Thun and Brienz.

Leonard S.

Yelp

Superb experience across the board. Staff uniformly friendly and professional. Spa and pool are top tier with lots of warm heated lanes to swim laps, four indoor and outdoor jacuzzis. The back of the hotel has amazing wooded Mountain Views, the front including the dining room faces the Jungfrau and landing site for paragliders in the park. Rooms modern but elegant and classy. Breakfast buffet is huge; afternoon tea extensive. Played billiards and swam every day. Centrally located but quiet rooms. Pricey but worth it for a world class experience!

Gayathri A.

Yelp

Excellent view and delicious dinner. Had dinner with my friends and all of us were super happy with the food and the extremely friendly staff. I started with a cup of cappuccino, followed by regional chicken 'coq au vin blanc" and ended on a sweet note of chocolate mousse!! My friends had the trout entree and they too loved it. Everything was just yummy and perfectly portioned. Above all, the view and ambiance were just spectacular, the snow-capped mountains with beautiful lush green landscape!! A perfect spot to end your day!!

Peggy M.

Yelp

A classic and magical stay at the hotel in May 2024. The hotel must have been recently remodeled, but the feel and look made us feel like we stepped back in time to a more magical period. The entire staff including reception, house keeping, concierge, valet, restaurant servers, and spa workers were extremely friendly, helpful, and attentive to us. The room was spacious and immaculate. The hotel restaurant's breakfast was an experience in and of itself with an entire room dedicated to delicious foods. The view from our room and restaurant was breathtaking. And the pool! Pictures don't do it justice as the indoor heated pool was huge (great for swimming laps) and the outside heated hot tub (large enough for 8 - 10 comfortably) was so fun and relaxing with an up close view of the Alps. As wonderful as the hotel ambience was, it was truly the caring staff (special thank you to Laura and Francesca) that made our stay amazing.

Joy D.

Yelp

The BEST hotel in Interlaken. We had a Jr. Suite with a balcony and view of the Jungfrau mountains. SPECTACULAR. We saw hang gliders landing in front of us throughout the day. The staff was attentive , friendly and courteous. We arrived early and jet lagged. I fell asleep accidentally in the lounge area to be awakened by two hotel staff who were very concerned for me.... I probably looked like the area's first bag lady. They checked on my room and it was ready. We ate dinner in the hotel dining room and it was wonderful. Daily breakfast included where we had the BEST coffee ever! Would come back to Interlaken and would stay again in the very same room!

David A.

Yelp

From start to finish, the staff at the Victoria Jungfrau Grand Hotel were spectacular. The hotel looks spectacular, and it is very luxurious. Everything you can ask for is available: great dining options, indoor pools, spas, weight lifting gym, cardio machines, and so much more. The rooms are spacious (we had a junior suite), and it had a living area, his and her closets, hot tub, shower, and his and her sinks. Very comfortable, and they brought in fresh fruit, water, and chocolate each day - a nice touch. What was more impressive was the staff. They were very friendly, and even more helpful. The concierge went into great detail about all the excursions we could do, then took care of all the booking details on his own. First, we had a private spa sessions setup which was spectacular. It starts with a simple lunch, which was delicious. Then, we had 2 hours in a private spa that was equipped with a sauna room, a steam room, and a hot bath. The room was decorated with rose petals, and had an assortment of fruits and teas to enjoy. What then followed was a 2 hour massage. It was one of the most relaxing experiences I have ever had. so relaxing that I feel asleep during the massage! After that experience, we had setup a couple of days on the slopes. The concierge setup up with snowboarding on day 1, and then we did sledding on day 2. Great experience and I would recommend all beginners do sledding as it is the funnest and easiest to learn. Snowboarding is tough! Anyhow, the place we rented the snowboarding equipment made a billing error that was discovered on a Sunday, and I couldn't fix it as they were closed. The hotel took it upon themselves to fix this issue with me after I had already left. It took them a week to resolve it, but they did it for me - which is something that I greatly appreciate. I almost forgot to mention the daily breakfast buffet. I normally don't care for buffets, but this breakfast buffet was great. A large of assortment of bread, croissants, and other pastries with a wide variety of fresh jams, nutella, and honey on the comb. Fresh fruit juices and champagne for some great mimosas. Overall, it was the best hotel experience I have had. When I go back to Switzerland, I will be staying there :)

Brian M.

Yelp

May 2016. Easily the best hotel experience of our lives, and we've stayed in some truly amazing places around the world. From beginning to end, top flight service worthy of the five stars it has. We enjoyed a spacious junior suite stocked with fruit, chocolates and fresh roses every day. The room was brightly decorated with rich fabric walls and thick beautiful curtains with stunning views of the surrounding Alps. The enormous bathroom had heated floors, his/hers sinks and a luxurious jacuzzi tub to sooth our aching muscles at day's end. It was from our hotel room window that we first spied the hang gliders... One mention of it and our ever attentive Concierge, Jose', made the arrangements and off we went, soaring above Interlaken on a spectacularly clear day; landing right across the street in the park. Easily one of the top ten adventure experiences of our lives. Jose' studied us and anticipated our needs and interests. We rode scooters (with good breaks!) down First --above Grindelwald, climbed waterfalls near Lauderbraun, and took the trams to the top of Shilthorn, all at the suggestion of our amazing Concierge. When he heard that we had purchased a Go Pro video of our hang gliding, Jose' kindly offered to have the Business Center copy and email us the pictures and videos from the thumb drive so we could enjoy them without waiting until we returned home. Our days began with the included "breakfast"; a buffet feast more extensive than most I've seen in America--even honeycombs! We gorged ourselves on international delicacies and didn't need to eat again until dinner. The hotel is spacious, truly grand, and no detail is too small for their creative attention; even the topiaries with bright yellow ribbons that greet you at the entrance. We were really sad to leave but did so in style as we were driven to the train in one of their beautiful Jaguars. From start to finish, an unforgettable experience, worth the price, and then some.

Hardy E.

Yelp

Nice hotel. A little outdated. Kinda smoky. The Spa makes this hotel. The service wasn't up

Liz K.

Yelp

We stayed 4 nights here. The room was fine, but it overlooks the very busy street. While the view is nice, I would have preferred something more quiet. They have a piano player in the courtyard which is pretty cool. We got room service one night which was fine. Otherwise, we did not eat at the restaurants so I cannot comment on them. We did go to the spa. I got a facial and a massage-both were average. My hub got a massage from a male masseur who he said was very good. There were some VERY noisy guests who were up all night one night. The hotel staff intervened as someone else must have complained. It helped but didn't fix the problem completely. Overall, I would spend the money on a nice hotel in Lauderbrunnen or Grindelwald.

Anthony N.

Yelp

This place is off the charts nice. The service is not five star it is ten stars. The rooms are beautiful with amazing views of Interlaken and the majestic swiss alps. The location puts it into easy walking distance of all areas in the city. There are no words to describe how nice this place is. It's worth everything you pay. Oh and the pool is fantastic.

@cntraveler

42,481 Postcards · 5,683 Cities

14 Storybook Switzerland Ski Resorts to Add to Your Bucket List | Condé Nast Traveler

"When I want a five-star dining detour near Grindelwald, this Interlaken icon delivers a refined culinary experience within its grand spa hotel setting." - Lindsay Lambert

https://www.cntraveler.com/gallery/the-best-places-to-go-skiing-in-switzerland

Victoria-Jungfrau Grand Hotel & Spa

@michelinguide

48,380 Postcards · 8,030 Cities