Ellen B.
Yelp
Loved this place from the first moment, perfect vegan pho, and quiet and cosy and calm, with a lovely young man at the front.
A few months ago a woman replaced him in that role. She plays loud radio, music, and and podcasts. The music or sound of Trump's voice fills the room. She really wanted me to know two things today: 1) She is not a Trump supporter. I believe what people tell me. But his voice filled the room, and a lot of us really, really don't want to hear his voice, and it can be emotionally triggering and physically painful, and 2) that I "always have a problem" when I asked her to turn it down. I had already realized that. I do always have a problem with the decibel level since she is at the front. I knew it wasn't fair to myself or to her that I should ever return. I had visited perhaps 3-4 times and each time was too loud for me. Her saying that repeatedly with a big smile to a customer who has been extremely apologetic felt unkind.
The place is not going to be a quiet, calm, cosy oasis anymore with a gentle welcoming young man at the helm. I am light and noise sensitive. If you are not extremely sensitive in a sensory overwhelm/overstimulating environment like myself, then I am happy for you that you still get to enjoy some of the best Pho. I am going to miss it a lot. One star off for difficult personality, one star off for noise.