Maja F.
Google
I’m sharing an honest review, and unfortunately, considering the price and the hotel’s positioning, I was very disappointed.
If it weren’t for the two gentlemen at breakfast, who were extremely kind, cheerful, and professional, I would have given an even lower rating.
As someone who travels frequently and regularly stays in 5-star hotels, I can honestly say that this was one of the weakest hotel rooms I’ve stayed in.
This is not about design or style.
The main issue is that many things feel worn out, poorly finished, and neglected.
For example:
• the toilet seat is peeling
• the sink faucet opening in the countertop is far too large and poorly finished, leaving visible gaps around the fixture
• wooden elements are already coming loose
• it feels like lower-quality materials were used, which is why everything is slowly deteriorating
There were also white stains on the decorative pillows, which is unacceptable at this level.
Small but important details were missing:
• a water kettle in the room
• a spa bag or tote, which is usually standard for hotels in this price range
On the first day in the spa, herbal tea ran out early and was not refilled for the rest of the day.
The spa lights were not working; we were told they were not charged.
The speaker kept playing the same song on repeat, and later started loudly announcing a low battery warning, echoing through the entire sauna area.
Eventually, I had to personally inform the staff about the lighting and speaker issues.
Breakfast was very good, tasty, and served in a pleasant atmosphere.
We did not try the dinner.
The view is unfortunately spoiled by a gas station located right next to the hotel, which is not apparent from the photos and came as a surprise.
Overall, the experience did not meet expectations for the price and the advertised standard.
Unfortunately, I would not return.