Villa Dubrovnik d.d.

We stayed at Villa Dubrovnik in August. It was a 10/10 stay. The entire hotel has been renovated and re-opened 2 months prior. The rooms have spacious balconies facing the sea. We had a superior sea suite and it was large for European standards. Beautiful views of Old Town, free shuttle to Old Town hourly starting at 4pm, high quality breakfast. The highlight is the location; situated on flat rocks complete with sun-beds and direct sea access. The hotel provided multiple floats and access to kayaks/paddleboards. The bathroom had dyson hairdryer and a large rain shower with soaking tub. The staff was very kind and helpful. I’d highly recommend for Dubrovnik. We looked at Excelsior too and this was 100% worth the extra money.

Recently renovated and redesigned by Arthur Casas, this iconic hotel has, through various owners, shapes, and restorations, managed to preserve everything that makes it not only Dubrovnik’s most exceptional and exclusive retreat – but the most remarkable in all of Croatia. What truly sets it apart is its phenomenal staff, composed of local experts deeply rooted in the region’s history, gastronomy, and traditions of hospitality; its direct access to the sea, where the raw, authentic beauty of the Mediterranean has been carefully protected; and the sense of privacy and warmth that defines every guest’s experience. The recent renovation, thoughtful redesign, and refined new branding have preserved all the qualities that first made us fall in love with Villa Dubrovnik – while adding layers of charm and beauty we never imagined were possible.

First of all, the photos currently shown online are outdated – the entire hotel has been completely renovated. The results are breathtaking: our bathroom was entirely made of marble, and every detail of the design reflected the highest quality and style. We were more than satisfied – we were impressed. Breakfast was absolutely first-class, with impeccable presentation and taste. The service team was friendly, highly professional, and consistently attentive without being intrusive. The location, the tranquility, the atmosphere – everything was simply perfect.

Beautifully renovated hotel. Our room was lovely but on the smaller side. The location is secluded yet accessible. However the level of service did not justify the cost for a 5 star designation. Most things met expectations, but nothing exceeded expectations. The staff is friendly and professional and did what's asked of them, but nothing more... no one went above and beyond. No one went out of their way to anticipate needs or to problem solve, et cetera. No, one offered any help.We didn't expressly ask for. And when we ran into roadblocks with reservations or taxis etc there was no problem solving or strings pulled or anything like that. As guests we never felt special. It was particularly notable because the hotel was at less than 50% capacity when we stayed. They had literally dozens of staff members standing around waiting for something to do. We saw more staff than we did guests. One notable example is we had a problem with the hotel shuttle (which for some reason has very limited hours). We were in old town were running about 5 minutes late to get to the shuttle. We asked the front desk if the shuttle could wait or come to the other gate to meet us. We were basically told no. So we literally had to run through Old town after my birthday dinner to make it. Only to find out there were no other clients using or waiting for the shuttle. We were the only ones who needed the shuttle. Despite this the shuttle was not willing to commit to waiting 5 minutes for us or come closer to meet us. That is not 5 star service, and definitely not what you expect for the price this hotel costs. Also, the hotel shuttle only running 3pm-11pm is strange considering the distance of the hotel is about a 15 minute walk to the old town. Why would the shuttle not run all day? For that price point and a five star designation, the hotel should be outstanding. Whereas our experience was simply "good." The one exception I would say was the spa. We had a couple's spa treatment (Dalmatian Extravaganza) both of our therapists did excellent work. It was really well done.

The staff. The facilities. The ability to jump directly into the sea. We love this place and that it's away from the noise of the city center, but close enough if you want to explore. The warm hospitality wasn't forced here, it was authentic and we absolutely loved our experience. If we ever come back to Dubrovnik there's no question where we will stay.

Spectacular experience in every way! Brand new from a recent renovation, this is a beautiful luxurious contemporary boutique hotel built into a gorgeous cliff. Staff is always at the ready to help with anything! Location is perfect. Very special place - we will be back!

Amazing experience,great staff,spotless clean. Definitely place that will change your view of hospitality. Place to regenerate and love from first moment.

I did not stay here but visited for a drink. The staff were so friendly and welcoming. The hotel is beautiful.