LN W.
Yelp
We stayed here for 2 nights recently, after seeing pictures on Expedia. We ended up booking their highest category room directly from their website instead (it wasn't available on Expedia). The room was spacious and modern, but not a "cold" or uninviting type of modern. The bed was very comfortable, as was the space. We requested extra pillows and they were there when we arrived. Staff was very friendly. Everything was updated in a professional way. The bathroom had a floor heater and the lighting in the room was amazing.
The rest of the hotel is beautiful, inside and out. Someone else on Yelp likened it to a "giant house" and I would agree, it feels like you are staying at your rich uncle's mansion. The common rooms upstairs are elegant and comfortable. Although it was too cold for the front porch, that space also looks very inviting. The location is great, you can walk in about 90 seconds through one of the main towers and you are inside! I loved how we were not in the chaos of parking, driving, and pedestrians but that we were so close.
The downsides, which may not be downsides for everyone, were mostly minor. First, our room was directly under the "after dinner drinks" room, so we started to hear noise and footsteps by 6:30 a.m. or 7 a.m. daily as staff started to open. We were also located on the first floor (down below the main/second floor) near the bathrooms for the restaurant and the elevator for the hotel. Had we not been there during off-season, during which few rooms were rented and the restaurant was closed, this likely would have been a much noisier room. In the future, I would ask for a second or third floor room, away from the stairs. Second, I was not a big fan of their toiletries, especially the lotion. Third, they lock the common spaces when the front desk closes, so if you want to go upstairs and use any of their living room spaces after hours, you are out of luck. Fourth, the reception desk is curiously located behind a screen (partition) so when you walk in, someone may call out and you don't know where they are...because they are sitting behind a screen (?). That didn't make any sense to me. Fifth, breakfast is not included, it's about 12 euros pp. They told us it was a "very good breakfast, you will like it," but with the exception of a few items, I was not impressed. It was a spread that was smaller with less quality than two other hotels at which we had stayed earlier in our trip. They offered hot drinks and juice but no water (and we had just gone running). The waitress asked us what types of eggs we wanted and we ordered quite simple dishes--it was only later we saw their printed menu and several additions to your eggs are possible (e.g., chives, ham, bacon, vegetables). I wish she would have told us that. Perhaps this was due to being off-season, but should we stay there again (which is a very strong possibility if we ever find ourselves in that corner of the world again), I would not spend that amount of money for the breakfast. Sixth, the shower and toilet are located in little glass rooms with glass doors that slide together, but not all the way. So basically, there is really no visual or auditory privacy if you are on the toilet and water got all over the floor in the entire bathroom from the shower because there was nothing stopping it from going under and through the space where the glass doors did not meet. If you went with a friend, family member, or dating partner (new relationship), that entire situation might be a edgy and fun or grossly uncomfortable. Last, our room was really hot. It's possible we just didn't find the thermostat in the room, but we felt we could not regulate the heat. On the second night, we had to sleep with the slider doors open (it was 30 degrees outside) because there are no windows at that level--a little disconcerting in that anyone could have snuck in.
Overall, beautiful space, tasteful and elegant. Room make-overs are stellar. There are a few points that could use some extra tweaking but we would definitely stay here again.
