rutundaa
Google
I had such an incredible experience at Villa Monticello, honestly, the staff were unbelievable, and I loved every single moment of it. Special shoutout to Zeinab, who truly went above and beyond to make sure everything was perfect. We didn’t lack anything at all. I even organized an event here, and everything was on time, well-coordinated, and our guests had the best time. I was truly impressed.||Fun fact: on my way here with RwandAir, I was reading their magazine and saw Villa Monticello being highlighted. I thought to myself, “Wow, if this hotel is being featured here, it must really be something. I just hope they don’t disappoint.” Well, lo and behold, I was mesmerized. The staff, the service — just top notch.||Coming from someone with over 4 years of experience in events management, that says a lot. Zeinab’s touch of excellence and humility speaks volumes about the hotel’s culture. Honestly, some hotels should send their people here to learn hospitality from Villa Monticello’s team.||A special thank you as well to Jemima and Ebenezer, who were a superb support throughout my stay.||The only negative thing I can say about Villa Monticello is that I have to leave on Friday. I can’t say goodbye, only à bientôt.