Tristyn B.
Yelp
Larry is great at what he does!
I brought 4 pair of shoes for repair and/or polishing, and they were ready as promised. More importantly, they are beautiful!
I'm specifically impressed with my boots and my Cole Haan oxfords. They look as great as they did when I got them, and I will absolutely be bringing more shoes here.
Some reviews have expressed varying levels of frustration. While I can't speak for anyone else's experience, I can offer a few tidbits to manage your expectations:
-Bring your shoes in the off-season. My shoes took about 3 weeks from the time I dropped them off. This did include polishing, new heels, and custom insoles. You'll likely be less irritated if you don't need the repairs in a hurry, especially because to my knowledge this is a solo act.
-Larry was very nice and professional, but not over-the-top. Some might read this as rudeness. To me, it comes off more as straight to the point. You'll be greeted, asked what you'd like done, given recommendations, and a timeline. Pretty no frills. Also important to note is that I didn't feel pressured into services I didn't need.
- Services aren't cheap, but I found the cost to be well worth the investment for what I paid full price for my shoes.