L C
Google
A lovely hotel with a warm, welcoming staff. I won't repeat what others have said about what makes this hotel so nice, and I would return without hesitation, but I will share a few comments to keep your expectations in check. This is a small boutique hotel - more like a great 4 star, rather than a great 5 star. The little touches are nice - like a complimentary minibar with drinks with a couple of snacks, a nespresso machine with pods, and a pillow menu. The housekeeping staff were excellent and left sweet notes on our bathroom mirror :) One thing that I did not like was the added 5% on the bill at the end of the stay as gratuity for all of the staff. That 5% was over $100 for a 2 night stay. (yes, they did make me aware of this at the time of booking, but with all of the trip planning, I had forgotten). What happened is that I had forgotten and left generous tips for housekeeping during the stay. So as not to create awkwardness at the end, I paid the extra 5% but it was not a great way to end the stay. I think a hotel of this caliber should re-consider that policy and ensure that the hotel rates include all necessary expenses so there are no additions at the end.