Vincenzo Bellini Catania Airport

a tiny airport. the security was fast but no WiFi was working, I could not found any tap to get drinking water. Should have bigger space according to the pressure.

Flying club to Gatwick there is priority boarding which opened 3.5 hours before departure. No priority on security but it's quick. There is a large modern lounge called VIP lounge before passport control. I think all this must me updated because all the reviews I read before were very negative. Btw very limited wine selection - red & white. No hot food.

Very bad airport. The space is very very small and you can’t go to the toilet because you need to wait more than 30 minutes to get in, you don’t have seats to wait your plane.. it’s really chaotic and I didn’t had good experience here. For example, during the checking, there is a lot of place to seat but you can’t because at the same time different companies were doing the plain checkin. This airport need to improve the service for tourist experience

❗ I recommend allowing extra time and arriving early at Catania Airport, especially if you’re flying with Ryanair and need to check in a bag. We waited well over an hour just to drop off our luggage. Security, on the other hand, was fairly quick and smooth. The airport itself is quite small and seems to struggle with the number of passengers it handles. Surprisingly, the lounge was better than expected.

Catania Airport is a complete operational failure. My flight to Paris was cancelled, and the airport provided absolutely no meaningful support. No guidance. No organized rebooking. No visible leadership. Hundreds of passengers were left stranded and forced to solve the problem themselves while airport staff were indifferent or nowhere to be found. I was forced to spend over $1,000 USD out of pocket on a backup flight just to get out. Then Ryanair added insult to injury by charging another $200 USD for counter check-in, and their staff were among the most unhelpful and hostile I’ve ever encountered. Airports don’t get judged when things go right — they get judged when things go wrong. Catania failed completely. It is disorganized, unprofessional, and utterly incapable of handling disruptions. Avoid this airport at all costs.

Mediocre airport. Not much to rave about. Could be better adapted to older people and people in wheelchairs as some toilets are downstairs without elevators.

At baggage drop-off, we were greeted by a rather dismissive and irritated staff member who spoke very limited English. She claimed that we had not checked in online with Wizz Air but could not clearly explain what the problem was. I explained several times, in English, that we had checked in on time and even showed her the confirmation in the app. Only her colleague was able to clarify that they simply wanted to see our boarding passes. I still do not understand why she assumed we were not checked in, especially since she was not even working for Wizz Air. Security control took about 30 minutes after 6 pm, which felt quite long. Of course, passenger volume plays a big role, but the process could probably be improved. For example, more than just three or four lanes could be open. Space did not seem to be the issue, possibly staffing was. We also could not find any drinking water fountains in the terminal. They might exist, but there was no clear signage. It would make sense to place them near restrooms or at least indicate their location properly. It is also possible that we simply missed them. Personally, I really missed having charging ports or power outlets at the seating areas. Our gate was changed four times, so we ended up sitting in four different areas, and none of them had any charging options available. The airport works, but there is definitely room for improvement...

So far the worst airport I’ve been to (terminal c) it’s overcrowded , not capable to handle the amount of passengers travelling. There is no place to sit and there is only one toilet that I couldn’t even use because the queue was so long. I have no idea how this terminal is allowed to handle this many flights - imagine the evacuation ….