Aszi Á.
Google
At baggage drop-off, we were greeted by a rather dismissive and irritated staff member who spoke very limited English. She claimed that we had not checked in online with Wizz Air but could not clearly explain what the problem was. I explained several times, in English, that we had checked in on time and even showed her the confirmation in the app. Only her colleague was able to clarify that they simply wanted to see our boarding passes. I still do not understand why she assumed we were not checked in, especially since she was not even working for Wizz Air.
Security control took about 30 minutes after 6 pm, which felt quite long. Of course, passenger volume plays a big role, but the process could probably be improved. For example, more than just three or four lanes could be open. Space did not seem to be the issue, possibly staffing was.
We also could not find any drinking water fountains in the terminal. They might exist, but there was no clear signage. It would make sense to place them near restrooms or at least indicate their location properly. It is also possible that we simply missed them.
Personally, I really missed having charging ports or power outlets at the seating areas. Our gate was changed four times, so we ended up sitting in four different areas, and none of them had any charging options available.
The airport works, but there is definitely room for improvement...