Richard H.
Yelp
At about 6 pm on Aug. 2 my guest and i had dinner at Vin &. The food was good but the service from start to finish was awful.
The young hostess did not smile, spoke not a word and was, at best, bored and, at worst, unfriendly.
The waiter was hardly better. He was dressed slovenly with blue jeans hanging low on his hips and was totally indifferent to us. He definitely made us feel unwelcome, and his service was a requirement that he couldn't avoid.
I ordered a Negroni which, arrived much after my appetizer instead of before and only after I had politely inquired about it to the waiter. When he did bring it, he brusquely slid across the table, across my guest's position at the table and without a word Instead of walking 3 steps and serving it properly.
My guest's entree was served first, and my pasta arrived much later at the point at which he had finished his pizza. At no point did the waiter ask about our food. The hostess certainly didn't either. I observed her, with her stone face, moping about. Never saw anyone acting as a manager.
As I finished my pasta, the waiter, without a word, put the dessert menus on the table and walked away. Similarly, when I asked for the check he simply handed me the credit card machine and walked away.
I have enjoyed eating at Eataly several times before, but, while I would give the food at Vin & 3 stars out of 5, I will never dine at Vin & again And specifically advice others to avoid it.