Ericka S.
Yelp
In my opinion, one of the important reasons Vinology is still here and also successful has to do with the fact that thinking outside the box and literally going the extra mile for a customer is valued. I experienced this side of the business during the early phase of the Covid pandemic back in 2020.
At the time, during lockdown, going to a wine bar or wine shop just wasn't top of mind. However, I had researched a Cabernet Franc (red wine) called Nicolas Reau Enlèvement Demandé Anjou [Vintage year: 2017]. Reau is kind of a rebel working in the Loire Valley of France who is interested in producing organic, biodynamic wines that are essentially closer to nature and processed differently--more artisanal, so to speak. I read about this wine and wanted to find a bottle locally, which wasn't an easy task as I recall. This is where Vinology comes in. I'm not much of a wine drinker, but had to have a bottle of this excellent wine. Like many people, I preferred to stay indoors during the early part of the pandemic and was kind of nervous about going out.
When I called Vinology, I expressed my dilemma, and the guy on the other end of the phone came up with a great solution. He offered to deliver the bottle of wine I purchased to my address. I actually met him at the edge of the garage entrance to where I live. This was great, exceptional above and beyond service. I will always treasure and remember Vinology and plan to support the business more in the future. Hats off to the folks who own and run this wine establishment.