Vitality Bowls

I am a gym enthusiast and very careful about my diet. I avoid eating rice or too many carbs because they can affect my bodybuilding training. I have been a customer of Vitality for two years now. I usually buy from the store near my house every day. I love their food because it’s delicious and reasonably priced. Everything is fresh, high in protein, and of great quality. You can customize your order to your liking without following a set recipe. Highly recommended for anyone looking for healthy food!

I ordered a Mediterranean salad with the chicken add-on. I received a note that they were out of grains which given it’s the evening is reasonable. But there’s no protein! And I was charged for protein. Where’s the chicken?

UPDATE: the store manager did his best to make things right, he reached out to me through email and text message in attempt to clear up the mistakes. Apparently my email had gotten lost and was not seen by their store due to me sending it to the general vitality bowls and not the store specific email. Anoop Then refunded my order and sent me a gift card to try their food again, on him. Although I did not expect any of this, it was a very nice gesture to see the length he would go to protect the reputation of his store. Today I went to the store in person to cash in my gift card, I ordered the protein power smoothie and steak potato bowl, both which were delicious, tasting fresh and made properly this time around. Definitely a good spot to try for healthy eats if you are in the area. Pt: 1 I ordered some lunch and did not receive what was ordered, missing ingredients on both items, and I both called and emailed them with no response or intention to fix their mistake. Paid $40 for two incomplete meals. This store has gone way downhill in the recent years.

Went today and ordered a regular vitality and warrior bowl. We were the first ones in the store and waited 25+ minutes for our food. Our names were never called and we had to check if they made it, meanwhile those who came after us received their food. We understand mistakes are made but we paid $30 for two bowls only for them to come out with a watery consistency & didn’t receive spoons with them.

Do not believe on the answer of the restaurant!! The answer is an inaccurate lie and I wanted to take a picture from the wrap that was served uncooked but the manager didnt let me!! Shame on you Vitality Bowls Cupertino! I came for the 3rd insisting on giving this location a chances and I never regretted as much about it as today!! Beyond they got again 20 minutes late with my order AGAIN the wrap that I requested came uncooked!! How come they serve a wrap uncooked and blame their app or " the freshness of the food" in this location for get 20 minutes late and still deliver an uncooked meal? I asked the manager to cancel the food she said she did - i left the food there and she didnt give me any receipt of the voided item!! I REALLY DONT THINK SHE CANCELED THE ITEM. ANYWAY - I LOVE THE BRAND AND ALL OTHER LOCATIONS ARE GREAT BUT RAN FROM THIS CUPERTINO STORE!!!

I am shocked. First of all, it took 30 minutes for these bowls to be made, which is crazy since 90% of the bowl is just lettuce, the chicken was raw in places and the quinoa was hard as rocks. This bowl cost $16 and was not even safe to serve to customers. Even if the food was cooked properly, you should not be charging customers $16 for a bowl of lettuce and 3 pieces of chicken. Or call it a salad, not a “grain bowl.” At least I’m not hungry anymore, because this experience ruined my appetite.

Always has Amazing quick service. Hand downs amazing vibes whenever I go. Much quicker to order through their app or the kiosk! They have a nice variety of options, so I was able to see what's in each bowl before making my decision. I had a great experience and I'd definitely go back. Very kind and friendly staff.

Fresh, Delicious, and Always Consistent! I’ve been to Vitality Bowls Cupertino multiple times, and every visit has been a great experience! The açaí bowls are always fresh, packed with flavor, and beautifully presented. I usually go for the Nutty Bowl or the Dragon Bowl — both are filling and feel like a healthy treat. The staff is friendly and efficient, even when it’s busy. I appreciate how clean the space is, and the team always makes an effort to get my order right, especially since I have a few dietary preferences. If you’re looking for something nutritious, refreshing, and made with care, this place is a solid choice. Highly recommend

The only VB I go- the most consistent in making my Nutty bowls despite all my modifications. Shout out to Bria!

The food is really good ! On this visit I was craving an açaí bowl . The service here isn't as fast per say since every smoothie and açaí bowl is made to order but they do have a service bell in case the person working in the back kitchen area doesn't see you right away . The ambience is pretty open lots of seating, unisex restroom and they offer printed kid word search activities. Definitely recommend coming in and trying a bowl or even there wraps are yummy !

Group of 3 teens came in after us, and were 'hooked up' by their friend at the cashier. Worst part was hearing them complaining about the discounted rate. There's been no other customers for the last 15 minutes and we haven't received our order yet. They received theirs 10 minutes ago.

There will be a 15-20 minute wait if you order in person, so I highly recommend ordering in advance online or on the App. Apart from the wait everything else was great. The workers were nice and friendly. It had a clean and open space with free wifi and restrooms available. I ordered the matcha madness, açaí elixir, chia seed pudding and a small vitality bowl. It all tasted delicious and healthy. Make sure to download the App to accumulate loyalty points for freebies.  If no one is in the front, make sure to press the button on the counter. And parking is available in the front

Placed an order for a medium vitality bowl, no edits in my order. When I first took the lid off, I don't see any goji berries. So I thought maybe they're just under the strawberries and bananas. Mid way and still no goji berries. The bowls are already pricey as is, so I do expect to have all the Ingredients that are listed esp since this is the only bowl I do order.. Received my bowl with no goji berries in it.. Placed order on June 07 @ 10:59am

Beware, we paid almost $40 for two warrior bowls. They were inedible, the açaí was liquid. We had to go back for Virality Bowls and we received two gross warrior bowls, The bowl does bor taste like a Warrior bowl. The açaí was pink, soupy and covered the bottom of the bowl maybe 1/3 of the bowl was filled with açaí. and the rest was toppings. Utter nonsense for $40 I called and they said they have new people and they obviously are untrained and destructive I in the kitchen. Warrior bowls Inedible again! They seem to think the customers should pay for garbage they will throw out and make customers rub around with fixing the problem. Untrained employees and they have the nerve to ask us return so they can make a big mess again I'm super disappointed and hungry. I asked for a credit because this is too much money to waste. The manager obviously ids very hands off to let this happen. They don't value customers, they don't even care to fix what they messed up! Ugh!

Decent açaí bowls! As someone who's allergic to bananas, I'm glad that they take extra care to make sure that your bowl is banana-free! (they make sure to sanitize the equipment). There is a fair amount of seating inside, which is nice! Note that they do not have fully customized bowls, which I personally prefer.

I've been here a handful of times, but apparently I've never written a review! Over the years, this place has changed a number of times from the customers to the employees but with inflation at its highest, this large $20 dragon bowl was still delicious! Granted I tipped. Everything says it's Organic and I was lucky enough to get a really cold açai dragon fruit bowl that stayed cold and didn't melt for about 45 minutes as I took this to my aunts house. She loved it and the honey, bee pollen, almond and kiwi were so fresh and delicious. It was an amazing crunch along with the strawberries into, this açai bowl! She's definitely a fan now and wants me to get her another one! Lol This particular spot was really empty and there was only one other person there, as the lobby played their own music there was music playing in the background that sounded more grunge or punk rock for the employees. Lol perfectly fine with me as long as they get their work done. Hee. I like how clean and neat everything was and I will definitely be back again! Granted, I wish the prices were only $13 which I know they were maybe 10 years ago when this place first opened, but inflation is ridiculous and it's eight dollars for a cup of coffee with oat milk since I'm lactose intolerant so whatever! Lol.

This was super good! It was so refreshing and it was ready by the time I arrived. The service was really friendly too. The portions were good but definitely small for the price you're paying. The small bowl is roughly 13 dollars, which is a bit much for what you're getting. That being said, it tasted mostly fresh, but the acai itself definitely had some ice chunks in it.

The food is really good, but it's so expensive. The açai bowls are really good but they come in really small size. I think the business is doing OK because there are other açai places around but the price is kind of ridiculous. The salad is really good and everything is very fresh and seasoned well. There aren't any servers or waiters around you just order and sit and wait for the food. The interior is clean and well kept.

The Chia Meets Acai is a yummy smoothie bowl! The base has a subtle taste that is slightly sour from the fruits but matches perfectly with the honey and sweet chia pudding that's slightly vanilla I think. It's about $14 for a small bowl, so it's a bit expensive but the taste is really good. This store has a lot of tables, they made our bowl really fast, and it was clean.

Single employee was very friendly and nice, but I got a juice that had kale & mint, juice received was a light clear color. Sadly I Definitely did not have all the ingredients in it. Will not be back to this location again.

The Vitality bowl was solid and refreshing but did not justify the price ($13.49 after tax for a medium). The base was not overly sweet and it was evident that it was blended with fresh ingredients rather than scooped from a premade blend as some other places do nowadays. Unfortunately, the blend was inconsistent and there were still some unblended ice and mushy fruit chunks throughout the base. They don't skimp with the toppings as seen in the photo, which is appreciated. There's a sign that warns customers of potential longer wait times since everything is fresh and made to order. Understandable, but we had to wait nearly 45 minutes for one bowl when there was only one customer in front of us.

I love the Super Bowl açaí I got. The ingredients are fresh. It was so good! Quick service. Employees are nice and clean store. I would come back for more açaí!

Today's bowl was a disappointment. It is very very sweet like there is syrup in it and from the store to my office (10 mins) the bowl had melted considerably which suggests it wasn't place in their freezer immediately after being made. They are also inconsistent with how much they will the bowl. Today it was an inch below the top. They used to always do this until I offered feedback and it has since been filled to the top 95% of the time. Overall the service was good but today's bowl was a disappointment.

First time visiting, had high hopes and was genuinely disappointed. Came during my one hour lunch break and had to wait 40 MINUTES for a bowl, panini and smoothie. I am a patient and understanding patron, but it wasn't even busy! People were waiting 20+ minutes for a smoothie and the party after me waited 45 minutes for their order and they had to leave without having a chance to eat there. The store even has a sign up that admits to long wait times and they use the excuse that it's because "items are prepared fresh." Lots of places prepare things to order and that doesn't excuse eregious wait times. The truth is the owner of this place is cheap and doesn't want to staff up. There were only two workers and no one at the front to greet you when you walk in, you have to ring a bell for service. On top of that, the "power chicken" panini was AWFUL (picture included). Soggy and depressing looking without any substantial filling inside. I got the pesto chicken bowl was OKAY, but it was almost $16. Their smoothies are $10.50 and are exceedingly overpriced for what you get. Went to the bathroom afterwards and it was dirty, out of toilet paper, the toilet didn't flush and there was no soap. ARE YOU KIDDING? Won't be back to this place.

Worst servicing time. Also keep in mind the more you tip the faster your order is processed even if it is out of turn.

Located in the Cupertino plaza. I was grabbing dinner near by and it was about 10 minutes til closing. The employee were nice enough to make their last order despite they were cleaning up for the day. Something sweet, fruity and cold for a hot weather is the best. Something even good for dessert. Come by and show your support

Best norcal açaí bowls chain! The açaí bowls here are some of the best in California. Vitality offers açaí, paninis, smoothies, salads, and wraps. My favorite bowl is the Dragon Bowl which comes with Organic Açaí Organic Granola Bananas Strawberries Almonds Organic Goji Berries Honey

Lives up to the name of vitality bowls, it definitely is healthy and tastes really good too. But like any healthy foods, the place is pretty pricey and portions aren't huge. To be honest, I think of this place more as a larger smack or a compliment to a small meal. They're also a bit slow to get the food ready. I know they're making it fresh, but even then it took 10 minutes to get my bowl and there was an employee in the back the whole time working on it. The couple in front of me also took more than 5 minutes to get their smoothie. Given we were the only customers in the shop and they had more staff than customers, I would've thought it'd be faster

If you like Ací Bowls this is the place for you. Everything is fresh and delicious. They have different types of bowls.

Customer service tells a lot about the business. I was in front of the shop waiting for it to be open. The staff saw me and just unlocked the door, instead of opening the door and greet. Walked into the shop, still no greeting. I placed my order via tablet, while the staff head straight to the kitchen and didn't say anything. Waited for 10 minutes for my order. The staff brought out the order and just handed to me without saying anything. Basically my whole experience at this shop was no communication with the staff. You want to start your day with good energy, good vibes. A simple hello would have been nice. Food- Food was ok. Had a island blend bowl, which was good. And a temptation smoothie, which was watered down. Maybe I would give it another try to give them the benefit of the doubt, but is it anytime soon? Probably not.

The acai bowls here are always super good! The acai tastes nice, fruity, and fresh and they always put plenty of toppings, they do not skimp on the real fruit. I usually get their original vitality bowl, and I feel like $13.49 for a medium is a decent price given the amount of fruit and I always feel quite full afterwards. I definitely recommend ordering in the app or online before coming to pick up the order, as I always do this and never need to wait that way. The interior is also not the most welcoming and the staff are not too friendly either so ordering online makes picking up your order the most painless and efficient.

This place is always seriously understaffed. On multiple occasions I stopped by during business hours and they hadn't opened yet. The counter is almost never staffed, so you need to wait for someone to pop out to the kitchen to ask to place an order, and they never answer the phone.

I overall love vitality bowls and decided to try this location over my regular location. Sadly it did not hit the mark. The coconut base was so freezer burnt you couldn't eat it without getting a foul taste in your mouth. The fruit on top seemed old and squishy. May try again in the future, but am disappointed in the quality at this location.

Stopped by to order a bowl for lunch. It was a weekday so not super busy. All of their tables and chairs are pushed to one side. I put in my order and waited about 5 minutes and got my bowl in a paper bag. There was street parking a few stores away and I think there's a garage in the back. I got a medium vitality bowl. It came with acai, strawberries, bananas, goji berries, honey and granola. It was great with all the textures and I felt pretty full and healthy after I finished this bowl. I did wish this bowl had blueberries but I'm sure some of the other bowls have this option. Will be back and if you're in a huge rush, you can order online.

My friend & I were craving an acai bowl after our workout and we totally forgot about this location. We came in a little more than 20 minutes before they closed. They already prepared our bowls for togo but I kind of wanted the photo op in the metal bowl..it's cool though. They kicked us out a few minutes before they closed but its whatevaaaa.. I understand because I've closed restaurants before but I can see how others might complain. I love peanut butter and granola so I got a medium nutty bowl. A medium is already plenty and filled me up. My cravings were definitely satisfied. My friend got a warrior bowl and she enjoyed it as well. Can't say no to a nice cold bowl of fresh goodness.

=== Food surprisingly good === My bullets, as usual. Sorry for the lack of prose! + I was leery of ordering savory, non-acai food -- a search for "chimichurri" yielded nothing and "steak" yielded only a one-star review. But was _craving_ savory and especially steak so I ordered the steak chimichurri bowl against my better judgement. Just goes to show that sometimes it's worth taking a risk!! Steak was decent - NOT overcooked, not livery, all things I worried about in a place that didn't specialize in meat. Grains were DELICIOUS and hot. Loved this part of it. (Now I want to learn how to MAKE this.) Dressing both on the salad and on the grains (seemed like it was two different dressings) were plentiful and flavorful without being ... inaccessible? Salad dressing was some sort of italian, and on the grains, it was hard to tell. Salad greens were fresh, delicate, none of the nasty, hard, near-the-stem bits that you sometimes find in your CostCo salad mixes. All in all, fantastic. + Honestly, the ancient grains with dressing was the best part of the bowl. I would easily order this without steak next time. + It was FILLING. I had planned on getting an acai bowl alongside it, or immediately afterwards, and I couldn't fathom it. That's SUPER rare for me. * It's pricey -- with a $2 tip, it ended up being $19.99, but I'm ok paying for that if it's quality, hits the spot, AND ends up being so filling. + And it came in less than 5 minutes. There was an order ahead of me. Given some of the reviews here, I was prepared for a 20 minute wait. It was at 9:46 am on a Saturday morning. + I was sitting just outside and they brought the chimichurri bowl out to me instead of me having to go in and check repeatedly - that was thoughtful. * Their outside space isn't particular enchanting. Because it abuts the street, a lot of cars are passing by. But there are three small serviceable tables, each sitting two people each. * Did get a Superfood Bowl after an hour or two (needed to wait THAT long for stomach to be ready!) Recommendation from another patron. It was good -- lots of acai, toppings seemed fresh. But was not out-of-the-world surprising like the savory bowl was. * THAT bowl did take a while. There were a few other patrons but the bowl ended up taking 25 minutes. I suspect it was out of the ordinary though because the server did need to ask halfway through the wait what I was waiting for and apologized for the wait which makes it seem it was unusual. Enjoy your bowls, whether sweet or savory!

Good freshly squeezed juices, service, and ambiance; outdoor siting available. Slightly longer wait than I would like but not a biggie.

I love the Vitality Bowl with gluten free granola. My LO is a fan of the peanut butter and banana panini. (They've also got gluten free bread.) Everything is prepared fresh, so if you're in a rush call ahead to order. Everything will be ready for you!

Got the 20 oz C Me Up Juice from this location and it was really refreshing and super healthy. Ordered on the phone and juice was ready for pick up when we got there in around 15 mins - no wait at all!

Delicious and healthy, I never knew how good açaí could taste until coming to vitality bowl. I DoorDashed a smoothie and bowl during a rainy day and used it as a meal. The bowl was so good and arranged nicely. The açaí was creamy and smooth and went well with the bananas, strawberry's, and granola bits. The one thing I wish was more info on the granola, my son is allergic to certain nuts and I wanted to give him some of this bowl so bad. The smoothie was delicious and well made, liked drinking it while working and it lasted pretty long in the refrigerator. Would repeat, small franchise that's been growing for a reason and is worth supporting.

FOOD I can't complain about Vitality Bowl. Their stuff is good it just depends on what you like to match what you order. Dining in gives you more than the to go containers. I've only had their açaí bowls but I love them! They do have other food options and seasonal bowls like the pumpkin bowl during Halloween and Thanksgiving. I can't get enough of their açaí bowls. You gotta download their app to rack up rewards if you come here often. INSIDE Inside is clean and simple. Ample tables and chairs.

Co-workers choice this past Friday and he wanted to try a different spot from our usual Togo's or Sandwich Spot so he asked us to choose from this place. I guess we should have know better not to get a sandwich since they are known for bowls. Lesson learned and never again. Two of us chose the Turkey sandwich and it was saddest looking sandwich we've seen. Honestly, it looked like a little kid made it. There was barely any Turkey and some super wilted greens on soggy bread. I decided to re-toast the sandwich and add some jalepenos and pickles but my friend said "I still wouldn't eat it. It doesn't look safe". I agreed and ended up tossing the sandwich out. Extremely disappointing and a waste of $7-ish bucks.

I absolutely love vitality bowl. The locations in Newark and Dublin always pack the bowl to the top especially when I ask for extra granola. This one from Cupertino though was a scam. I asked for extra granola and they did add extra, but they removed some of the base in order to do so. Also, it wasn't full to the top. I'm probably never coming here again. Cashier dude was a loser too.

We ordered a bowl with extra steak togo. When we got home, there was no steak on the bowl at all. Called and the guy told me that they had no steak and didn't bother to tell me when I was picking up the order. Asked to talk to the manager and he hung up on me. They now refuse to pick up my phone call or refund me.

I hate to leave bad reviews but after multiple wrong orders I need to. 98% of the time we doordash from this vitality bowl location it is ALWAYS incorrect. We even pay more for certain add ons- all of which do not even come on top. Or when we do have a correct item- it's so melted it's almost like a juice ( prob 50% doordashs fault). I think this location needs some TLC because I remember coming in person and never had an issue. Delivery is a diff story- unfortunately falls very short :(

We only went in for drinks, so I can't say too much on the menu past that. The drink were pretty good, a lot of flavor for some nice healthy smoothies. I have to go back and forth on whether it's truly worth $8 a drink though. You can get smoothies for half that and even bigger than their standard 20oz elsewhere, however they do have some unique flavors and fresh healthy ingredients. It's a good splurge, but I don't think I could ever make it a regular stop.

This was an awkward experience. It felt like our presence was an inconvenience to the staff. We were the only ones there and the attention to detail for one order was very lacking, like missing items and we thought we said we wanted to eat there but they gave us everything to go. The food itself wasn't good either; the açaí mix was not flavorful and other item we got barely edible. We don't like wasting food but it was too hard to get through, and especially for the high price. Really wanted to like this place

I have it 3 stars only because I've had better. I got the nutty bowl this time and the base tasted way too ice like. Hard to explain but was not a smooth base and kind of ruined the bowl. I have had the warriors bowl at another location and it was great which is why I stopped by this one. Let down.

Long wait. Acai is flavorless. Also got a steak wrap that was totally inedible. Definitely not worth it considering how much you have to pay.

Im sorry but this company and restaurant has gone down horribly. Ever heard of shrink flation? This is the worst case if it. 2 months ago i came here and they gave me a large power pesto plate for 15 dollars. Now 15 dollars gets you a small bowl thats caved inward so you get even less salad. Its horrible and i unfortunately will never come back here again. If they gave the same amount and increased it to 18 dollars i would consider but looking at the super small salad now is depressing. Plus 3 pieces of chicken compares to the previous 6?

I decided to grab a quick smoothie for breakfast here. The service was fine and quick but I think I made the wrong decision on smoothie's! I ordered the Whey Green Smoothie and I should've gotten something else. I usually like green smoothies but this one just wasn't for me at all, but I do plan on going back and trying another smoothie. I'm hoping it was just my taste buds not liking that specific smoothie so check in for the next review when I try something else!

Vitality Bowls, girl am I glad you're here to stay in the South Bay. I've always wondered by Mahalo Bowl (in Mtn View) was the only standard acai bowl spot in the South Bay. I'm glad Vitality Bowls are popping up all around the South Bay, especially in the more Southern spot. I have had their Dragon Bowl and Vitality Bowl already in the two times I've come. There are SO many options on the menu, so it might be wise to read the menu online before you go...or take some time to choose wisely before you order. Pro Tips: YOU CAN SUB TOPPINGS FOR OTHERS free of charge! I'm allergic to nuts and do not like goji berries, so I totally subsituted the goji for coconut flakes without an issue...and made sure that the bowls I got used coconut milk or otherwise. They have so many toppings to choose from like bee pollen and nut butters, AND granola that is nut free, which makes this allergen-friendly! I have never had to wait more than 8 minutes for my bowl, and there is plenty of indoor and some outdoor seating. Dog-friendly outdoors too! I've seen people order wraps, sandwiches, smoothies, and everything else on their menu. PLUS they recently rolled out their rewards program...it's not anything generous, but acai bowls add up...so it helps. The only thing I suggest is working on icier/smoother consistency for the bowl base. When I get a pitaya or acai bowl, I'm looking for that icy NOT watery consistency...which is what Vitality Bowls tends to air on the side of. However, I love that this chain makes superfoods very accessible for all...and bowls are served without the pomp and flair of many "high end acai places." Rock on! I'll be back.

So.... this was the place we decided to visit. Decided to try a smoothie. Got the Detoxifier. Great color. (TMNT OOZE). As for the flavor? It seemed really familiar from the get go. Thought I'd had it before. Then it dawned on me........ I've never tasted anything like this going down, only coming up. Expensive. Not worth the money. I'm only in my 60's. Pretty good shape without ever coming here. I'll take my chances and not come back!

This place quickly made it into my rotation of meals when eating out. Especially after a good workout. It's so simple, but delicious and filling! It can get a little pricey, but eating healthier with quality ingredients do come at a cost. My go-to acai bowl is the Vitality Bowl. I've tried other items on the menu, but I always go back to this one! Make sure you add on granola if your acai bowl doesn't already come with it. It really completes the meal! As of today, they are still doing only to-go orders. I hope that they open back up indoor dining as I enjoyed the acai bowls much better in a bowl. It's just not the same when eating from a to-go container.

You must get the Dragon Bowl! This is personally my favorite at this place. I tried a couple of the other bowls here, and I couldn't get myself to enjoy them (which is why I knocked off a star) - but yes yes yes to the Dragon Bowl! Easy parking - next to a couple of other great restaurants! I love it.

My favorite acai bowl place!! I used to go to Bare Bowls but you get way more bang for your buck here! Parking is usually pretty easy to find. There's a garage under the apartment complex and it's only full when it's during peak lunch/dinner hours. But there's always a garage across the street to park in. Only downside is that there is usually no signal because it's under the apartments. I always always get the Vitality bowl, which is pretty much the most basic one. I usually get a regular but sometimes a large if I'm feeling a little more hungry. It is pricey but I think it's worth it! Also I like to eat it in the store because I feel like the acai melts and is not as good if I get it to go. They also plate it very nicely and it's always Instagram-worthy! I have also tried the Tropical bowl and it tastes yummy as well! Be sure to register for their rewards system! Every 100 points you get $10 off, I believe. (Something like that) Shout out to Chuck for always being so friendly and remembering us everytime we come back!

Wait and service here is horrible. Only few people when I came in and ordered a simple bowl and smoothie. 35 minutes later my order comes out. The person charged me $54?!?! I had to say something to her before she even noticed. Had to wait for her to re-do the order. She got frustrated and didn't know what she was doing that she had to call someone to come out to help. Other people started to line up and had no idea they had to press this bell in order for someone To come out to take their order. Very uncoordinated. Line was so long at this point and workers could clearly see the long line but didn't come out from the back to take orders. Please have a better system. For 4-5 workers in the back and long lines and a long wait is unnecessary.