Culture26463428085
Google
We had a 4 night stay recently, the landscape and location is exceptional it certainly has beautiful views, but for me the accommodation was average, we had a standard room, they call it a suite which it is not (a suite has multiple different spaces) a room is a room! For a spa hotel there were no bathrobes, and no vanity kit or even tissues in the room, so taking off make-up with toilet roll, not good! The restaurant was nice but the food description did not tell you everything that was in it. I ordered a Watermelon & Strawberry Tartare but it was mixed with red onion (the onion wasn't mentioned on the menu) I was told I should have told them about any allergies or tolerances, it isn't either of these. I just hate raw onion and wouldn't have ordered it had the menu been specific. The service was good, but not excellent, the servers didn't seem to have areas to look after so we appeared to be served by everyone which I believe leads to a breakdown in communication for example; our mains had been cleared by one person, another came and gave us another knife & fork. We declined desert twice, after being asked by two different people, to then be given desert cutlery by another. It was nice but not quite polished.|The breakfast platter that's brought to the table was OK (I personally like to browse a breakfast buffet) but however, some different combinations each day, but for me the bread options felt like stale bread every day, very hard and tough going, I didn't say anything, because I felt it was really awkward to ask for some soft "fresh" bread. We also booked the 5 elements spa which was very nice experience, my only criticism of that would be the cold dipping pool didn't have enough water in it. I'm 5,11 and the water just passed my knees, the assistant told me to bend my knees and squat down, now I'm no anatomist but I do know 6ft does not concertina down into approx. 700ml!! We had a good stay, but I can't say it was superb or excellent and will definitely return.