voco Orchard Singapore by IHG

I visited Singapore for the first time. I stayed 14 days at the Voco Orchard by IHG. The breakfast buffet was filled with more variety than I’ve seen anywhere. The staff from front desk to the restaurant and chefs were so kind and helpful. Concierge was very helpful in finding places to see and do. The location is in the heart of or very near anything you would want to explore. I will definitely be returning. Thank you for a very pleasant stay.

Excellent hotel in it's class. I had stayed here before when it was a Hilton. First thing I checked when I arrived was to see if the famous cheesecake offering was still available and I was pleased to see it was. I am glad that the ne operators kept that! The rooms have had a bit of a refresh. The bed was super comfy! I will return.

Hotel is on Orchard Rd, good location to connect. Room is renewed, but still old compared with most of Voco other countries. The shower room and bath tub will spill the water. But the bed ammenties are very comfortable. I I like the big bed and pillow to help me sleep. However, the staff are very nice. I was sick and seek for support, lounge chef Jaiyi and service manager, Rubiah are very caring to provide salt water and light food to ease my uncomfortable. Thanks to both to delight my day at beginning of the day.

I want to sincerely thank Rovi and the team for their outstanding service during my lounge visit on date. Their attentiveness, professionalism, and genuine warmth made me feel truly welcomed and comfortable. I also want to commend Chef Jiayi from the breakfast team, who recently made my fried egg just right — such a wonderful, thoughtful touch that brightened my morning. Their care and skill perfectly reflect the high standards of your team. Rovi and Chef Jiayi are fantastic assets and ambassadors of your brand. Please extend my gratitude to both for making my visits memorable and enjoyable.

I was so lucky to have Sandy as my housekeeper. From the moment I met her she made me feel completely at home. There’s a warmth about her that’s hard to put into words but you feel it right away. Her smile is truly unforgettable and always made my day a little brighter. Sandy took care of everything with so much care and attention. It wasn’t just about keeping things clean, it was the way she made the space feel cozy, peaceful, and welcoming. You can tell she really cares about what she does and about the people she’s helping. Out of the many IHG hotels I’ve stayed over the years, this is by far the most memorable one. Thank you Sandy!

I had a wonderful stay at Voco Hotel Singapore and would highly recommend it to anyone visiting the city! From the moment I arrived, the service was excellent — warm, welcoming, and professional. One of the standout features for me was the spaciousness of the rooms. It’s rare to find hotel rooms in Singapore that are so generously sized and thoughtfully designed. The layout is both modern and comfortable, with plenty of room to relax or work. Special thanks to Mr. Kelvin, who truly went above and beyond during my stay. His attentiveness, professionalism, and friendly demeanor made a big difference. It’s always a pleasure to be looked after by someone who clearly takes pride in their work and genuinely cares about guest satisfaction. Overall, a great experience with excellent service, comfortable accommodations, and a prime location. I’ll definitely be coming back!

The room is surprisingly big for a Singapore hotel standard. It’s a king size bed with lots of room amenities. There is a hair dryer in the wardrobe, an iron with an ironing board and extra pillows with thick room slippers (not flimsy thin kind). There are wine glasses with normal mugs in the room. Also, there’s a water filter tap in the bathroom which i think was really nice and eco-friendly. My family especially the kids totally enjoyed our staycation. We added an extra bed to sleep comfortably for 4 of us (2x adults and 2x kids ＜10 year olds). The check-in and check-out was seamless! Location is perfect, 5 mins walk to Orchard MRT and lots of gooooood eating places near here. There’s Shahslik (a Russian restaurant influenced by Hainanese culture) just beside this hotel that we thoroughly enjoyed!! Opposite this hotel only, there is merci marcel (a chic french fusion brunch/bar/dinner place). If you want affordable food, just walk to ion basement foodcourt or opposite at wheelock for food republic at basement (beside Isetan). Lots of wallet friendly options. Love our staycation and we’ll be back! Thanks voco team for the wonderful service.

Sometimes, good customer service is expected but then there are moments when you're treated so well, it feels like you're with family. That was exactly my experience at voco Orchard. From start to finish, everything was top-notch the staff, the connoisseur’s attentiveness, the hospitality... it all left me genuinely touched. In fact, it left me wishing I could do more for them, simply to return the kindness they showed me. This was easily one of the best hotel experiences I’ve had across all my travels worldwide. I’m more than happy to recommend this place to anyone looking for not just a stay but a memory. The food? Excellent. A must-try is their Thai-based soup with noodles and a perfectly cooked jumbo prawn sitting on top absolutely delicious and unforgettable. The breakfast spread is fantastic, and even more impressive is the thoughtfulness of the staff. A special thank you to Aqid, who went above and beyond to help including making sure a suit left behind by my colleague was transferred safely to my next hotel. That kind of service is truly rare. To the entire team at voco Orchard keep doing what you’re doing. You’ve set a gold standard in hospitality, and I’m already looking forward to my next visit. Thank you for everything!