voco Orchard Singapore by IHG

It's a lovely hotel in a perfect place in the downtown of the city. The hotel have a bug variety of service. The room was fine, maybe a little bit old fashion and the toilet it was a little bit small. The staff it was lovely, very pointed at the details and very kind. I had one of the best Benedict eggs in my Brekky, thank you Chef Jiayi Rubiah Ali and every staff people. Make me feel really good. An awesome experience of comfortingly and luxe.

We attended a wedding at this hotel and had a wonderful experience. The food was absolutely delicious—fancy, beautifully presented, and full of flavor. The chef was especially friendly and warm, which made the experience even more special. Our hotel stay was delightful as well. I loved the in-room coffee—enjoying it in the morning with the complimentary crackers was such a lovely touch. Every staff member, from the concierge and receptionist to the banquet waitresses, was warm, welcoming, and attentive. I will definitely be coming back for a staycation. Highly recommended!

The hotel has an excellent location, very close to Orchard MRT station, which connects several MRT lines and makes getting around Singapore extremely convenient. Right downstairs there is an ice cream kiosk, and just a few steps away you’ll find Starbucks, 7-Eleven, and many restaurants and cafés in the area. Everything you might need is within walking distance. The hotel itself is very good, with excellent service and a genuinely caring team. The staff are polite, attentive, and regularly check that guests are comfortable. In my case, I twisted my ankle on the first day of my stay, and at 6:00 AM the staff came to assist me with first aid, helped bandage my ankle, applied an ice pack, and continued to check on me afterward. This level of care was truly impressive. The hotel has 27 floors. On the 27th floor, there is a swimming pool and a restaurant with a pleasant city view. The gym is located on the 26th floor, rooms are between floors 7 and 22, and on the ground floor there is a lobby, restaurant and breakfast area, as well as several shops and other businesses, which adds to the overall convenience. Overall, I really enjoyed my stay and will definitely return on my next trip to Singapore. The hotel is suitable for business travelers, families, leisure trips, and solo travelers. The staff are welcoming, professional, and clearly maintain a high standard of service. I can confidently recommend this hotel.

Before deciding on Voco Orchard Singapore, I compared around seven to eight hotels, considering location, price, breakfast, pool, and whether our child could stay in the room without extra cost. We originally booked InterContinental Singapore (way back in July) but without any prior notice, I discovered on their website that the hotel was closing on January 1st and transitioning into a Marriott property. As a result, we had to change hotels, and IHG allowed us to move the booking to another property. Among the alternatives, we chose Voco Orchard Singapore, partly because I had previously stayed at a Voco hotel in Dubai and had a good experience with the brand. The hotel itself is quite large, although the reception waiting area is surprisingly small, with very limited seating. The room worked well for us as a family. The oversized, comfortable bed was more than sufficient for three people, and the 32 sqm room felt comfortable. Breakfast was very good, and the staff there were excellent — friendly, attentive, and genuinely welcoming. The rooftop pool was fine, and our daughter really enjoyed it. Bathroom with bathtub was slightly outdated but at the end worked ok for us. Voco feels slightly more budget oriented compared to InterContinental, which is noticeable if you are familiar with both brands. The Orchard Road location is excellent if shopping and central access are important, but if you prefer a quieter area away from busy shopping streets, this may not be the best choice. My only real disappointment was that IHG did not offer any goodwill gesture, perk, or discount, despite the fact that the hotel change was caused by an ownership change at InterContinental that was not communicated in advance. This part of the experience felt unprofessional. Overall, a solid family friendly stay with very good breakfast and staff, but the handling of the hotel change could have been much better.

We stayed at voco Orchard on a stop over stay for 4 nights. It is a beautiful hotel located right in the centre of Orchard, very convenient access to everything including the MRT. We had breakfast there which has a considerable assortment of food item, both eastern and western. The only downside if I may is that it didn't change much over the 4 days. It woul have been great if there was a bit more variety at least every couple of days. We were very happy with the service and the staff, who were very friendly. The restaurant staff were very polite, friendly and helpful. We'd like to especially appreciate Beb Tin from the restaurant staff who went out of her way to serve us every morning she worked. The hotel was clean and well maintained. The rooms are quite good even though they are not overly spacious. Overall we had a very pleasant stay thanks to a wonderful hotel and staff.

Lovely hotel with amazing staff. Beb Tin at the breakfast place provided exceptional service. She was warm, engaging and went out of her way to make me feel welcome. Elaine at the front desk check-in is super helpful - always with a smile and made sure that I had the best stay in Singapore.

We celebrated our wedding at voco Orchard on 30/11/2025, and it was truly everything we hoped for (and more!). 💍✨ Our families who flew in were so well taken care of — amazing room service, spotless rooms, and easy access to Changi Airport. Everyone loved the breakfast buffet too… the variety and taste were so, so good! 😋🍽️ A huge thank you to our Event Manager, Miss Sunshine, who guided us through the entire planning process with patience, care, and so much positivity. As the bride, I really appreciated how thoughtful the team was — from allowing us to store our gowns and items 2 days in advance, to arranging deluxe rooms on the same floor for our relatives. Everything was so smooth and stress-free. 💛 During the banquet, Banquet Manager Alvin and his team delivered truly 5-star service — attentive, accommodating, and incredibly professional. Our guests were full of compliments about both the food and the service. Thank you, voco Orchard, for making our special day unforgettable. 💕 Highly, highly recommended for weddings and for anyone looking for a warm, comfortable stay in Singapore! 🇸🇬✨

I stayed at this hotel for two months, and the overall experience was extremely comfortable. I would especially like to thank the omelet chef at breakfast, who always remembered my preferences and greeted me warmly with friendly conversations, making me feel right at home. I also often asked the Dosai chef to prepare fresh dishes for me, and they were always delicious. The front desk staff, housekeeping team, and executive lounge staff were all professional and welcoming, and their service was truly impeccable. Lastly, I would like to express my deepest thanks to Vanu. She not only kept my room very comfortable but also paid great attention to small details, such as thoughtfully providing a luggage rack that was not originally in the room and adding extra hangers to meet my needs. Her attentiveness and warm greetings every day made me feel truly cared for. Thank you, VOCO. I will definitely return.

The hotel is in a great location and very close to shopping on Orchard and Botanical Gardens. However the rooms are very basic and the bathrooms are very small with no room to put toiletries or anything else in the shelves. They aren't many hanging shelves in the main room either so it gets very cumbersome to store things. The coffee machine never worked in the room and had to call for help. The breakfast buffet was all right and Indian selections are not tasty. It has a great variety of Hot laksa and vegetarian soups and has a gluten free bakery section too. The Won Ton soup for dinner was pretty good. The hotel was recently bought post covid as it was Hilton prior to this but they need to upgrade it as it does seem outdated and needs an uplift badly. They aren't any balconies either where one can breathe fresh air.