voco St. David's Cardiff by IHG

Fantastic overnight stay at this fabulous hotel and Spa. It's very rare these days to stay somewhere and receive the great service we had. From reception, roomservice, housekeeping , Spa and restaurant, every staff member we had contact with was friendly, helpful and sincere.... The restaurant food was delicious and not expensive for the beautiful surroundings you were in. The Spa is showing it's age a little but still a lovely space to spend a few hours. Our room was as always beautifully furnished and impeccable clean. We have stayed at this hotel once or twice a year over its 30 year life and it always feels like a real treat. Being an IHG member gets you a few little extras worth joining for too. Highly recommend!

My first visit to Voca St David's. Exceptional in every respect. Trizia who checked me in was welcoming, professional and helpful, a real ambassador for IHG. My room overlooking the bay was very comfortable. The bathroom works in every respect. So many hotels get the shower & bath settings wrong, not here I am glad to say. Enjoyed a lovely dinner in the restaurant and the welcome at breakfast was top class as was the buffet. Only criticism is the coffee from the machine could be a bit hotter. No hesitation in recommending this hotel. Good value for money.

My stay at voco St David's Cardiff was truly exceptional and easily one of the best hotel experiences I have ever had in the UK. This hotel is an iconic landmark for a reason! Location & View: The setting on Cardiff Bay is simply breathtaking. I highly recommend booking a room with a balcony; the panoramic views over the water are unforgettable, especially at sunset. It's perfectly positioned for exploring the bay area, with easy access to the waterfront bars and restaurants. Service: The staff deserves special commendation. From the moment we checked in to the minute we left, the service was attentive, warm, and highly professional. Every request was handled quickly and cheerfully. Comfort & Design: The rooms are luxurious, modern, and spotlessly clean. The 'voco' touches—especially the super comfortable bed and premium amenities—ensure a restful night's sleep. The overall hotel design feels stylish and sophisticated without being stuffy. If you are looking for a top-tier experience, amazing views, and flawless service in Cardiff, look no further. Highly, highly recommended!

I stayed at Voco this summer just gone and it was my first time at a Voco hotel. I didn’t expect how much the staff would actually go out of their way but it was one of the first places that made me feel safe and genuinely welcomed while i was travelling. Plus the free welshcake and raffle on the way in really topped off my trip. Overall the rooms were clean and spacious and the views were fantastic. Spa staff were really helpful and said we could come and go as much as we please and we did make the most of that. We only had a few drinks from the bar but it was perfect.

• We booked a premium room on the 7th floor. They allocated us one that smelled of cigarettes - we advised reception, they said they were unable to swap rooms, so they sent up a cleaner to spray some air freshener. 🫠 • We paid over £400 for a one night stay with spa access and a massage. The spa equals 2 extremely dated pools and a non-working sauna - that’s it. (We were offered zero compensation for not being able to use the sauna but plenty of promises that it’d be fixed during our stay; spoiler: it wasn’t) • The spa area clearly states that phones aren’t allowed in the pool area - we thought this was fair, for privacy reasons. Most people had their phones on them anyway and no one said anything. Why have a rule that you don’t enforce? (Also, I have a suspicion that they would prefer no phones because they don’t want guests to take photos of the outdated & grimy pool area for reviews, nothing to do with privacy - but they seem too understaffed to monitor anything properly.) • Be aware that the spa area provides almost zero refreshments, you can have an overpriced vitamin water or a protein bar. Nothing else. Nowhere to go for food or drinks for those who’d like to spend the day in the spa - although, I guess the spa is so underwhelming that they know people will be in and out within an hour or so. • They also allow more people in the spa than there’s beds / seats, it truly is ridiculous. • None of the staff were great and the man with the glasses who checked us in was particularly unhelpful. • Breakfast was chaotic and understaffed even towards the end of the morning (breakfast is until 10.30 and we went at 10.15) Unless you get a great bargain (and I mean a HEAVY discount), I wouldn’t recommend this place. Even the “sea view” is pretty gross as no one cleans the rubbish on the beach. I didn’t expect a super posh 5* hotel for the price we paid, but this hotel barely deserves 3* overall. So, so, so disappointed.

Lovely hotel, very comfortable rooms, many with great views (ours was rm 607), nice linen and toiletries. Great breakfast with views over Cardiff Bay. Just no obvious comfortable place for friends to meet, even the lobby was uninviting to perch. Friendly staff. The only beef - whopping unavoidable £25 extra for parking overnight!!

All staff were exceptionally accommodating and friendly which was accompanied by a beautiful room and a decent cooked breakfast with continental options as well.||Myself and my partner both had a full body massage, by Marzena and Hema respectively, and felt amazing afterwards - very relaxing indeed!! We were then able to enjoy the pool and other spa amenities for a couple hours before heading home. ||Overall a great stay and would highly recommend!

The hotel looks very nice. Lovely rooms, comfortable pillows and bed. Everything is perfectly clean and well maintained. Staff are so accommodating. Spa is very big and luxurious. Sauna might be the best I have been in. I can’t fault it and I would come back for sure.