W Abu Dhabi - Yas Island

This is a trustworthy hotel. They were incredibly attentive during check-in on our first day. They listened carefully to our needs and helped us resolve any issues. Although there were a few minor issues after entering the room, such as the incomplete and incomplete cleaning, once we raised our concerns, we felt the hotel's sincere and proactive attitude and determination to resolve the issues. They also worked diligently every day, gradually helping us to overcome the negative impression and achieve a perfect ending. I'm very grateful to all the staff for their hard work and commitment. They are so responsible and accountable. Hope these issues won't happen again. Wish the hotel continued success.

We had a 6 night stay here. The hotel is only a 10-15 minute taxi ride from the airport. The staff are very attentive, friendly, and helpful. The rooms are quite large and very comfortable. Soft pillows, mattress just the right amount of firmness, cold air con, decent water pressure. They have a very reasonable happy hour too. Separate adults and family/kids swimming pools as well. Oh and the hotel is above an F1 track, which is very cool. The only thing that we did not care for was the breakfast buffet. It’s average at best, nothing to write home about. Have had worse, have had better. The Yas express bus picks you up right by the entrance to take you to all the theme parks and Yas Mall free of charge. Very convenient. We would for sure stay here again on any future trips. Very good price point for 5 star amenities and 5 star service.

The hotel itself is absolutely beautiful — luxurious interiors, great location, and well-appointed rooms. On the surface, it lives up to the expectations of a five-star property. But unfortunately, the service didn’t match the standard. Both check-in and check-out were frustratingly slow. During check-out, we waited over 30 minutes for someone to collect our luggage, and despite repeated follow-ups, no one showed up. Since we were getting late, we finally had to carry our luggage ourselves, which completely defeated the purpose of staying at a premium hotel. A property this good deserves better management. With improved staff responsiveness and guest support, the experience could have been exceptional. Until then, be prepared to handle things yourself.

Even though the hotel was super busy, it was still a wonderful experience. Quick check-in and check-out and the team was quick to provide anything needed during our stay. Favorite part of the hotel is being able to hear cars on the track! Christopher's positive attitude in the fitness center made our day and so did Kelvin's 'can do' service during breakfast! Their hospitality stood out from the rest of the team at the W.

I had an absolutely wonderful stay! The staff were incredibly kind and professional, the cleanliness was top-notch, and the room was spacious and spotless. What truly impressed me was how thoughtful they were when it came to my pet cat — we came back to find the room fully set up with everything he needed without even asking. There was a cat tree, litter box, a cozy bed, cat food, and even food bowls ready for him. I really appreciated this level of care and attention to detail. It made the stay feel even more special. Highly recommended!

Had a lovely stay at W Hotel. If you’re a huge fan of F1, I would highly recommend booking the Spectacular Room as the room has a balcony and overlooks the race track. The Yas Express complimentary shuttle bus is a brilliant service too which takes you to all main attractions on the island including the Yas Mall. The service at the hotel is the best I’ve witnessed. Friendly staff everywhere you go. Special mention to Mihi at breakfast who was very accommodating to us and my kids (10 month old and 6 yr old). All in all great experience and would love to do it again!

I spent a week at W Abu Dhabi – Yas Island this March, and it was an unforgettable experience overall. The hotel’s design is striking and modern, creating a unique and vibrant atmosphere from the moment you arrive. The real highlight for me, however, was the spectacular view of the Formula 1 race track—watching cars zip by from the comfort of the balcony was something truly special, even during non-race events and practice sessions. Breakfast was exceptional—easily one of the best I’ve had at any hotel. There was a wide variety of options, from freshly baked pastries to international dishes, healthy choices, and a fantastic live cooking station. It was a great way to start each day. The rooms were stylish, clean, and very comfortable, though they are starting to show some signs of wear and tear in certain areas. It’s nothing major, but a few corners could use some refreshing to match the otherwise upscale vibe of the hotel. If I had to point out one area for improvement, it would be the service, which at times felt a bit inconsistent. While most staff were friendly, there were moments when requests took longer than expected or felt less attentive than you'd hope from a five-star property. All in all, W Abu Dhabi – Yas Island is a fantastic choice—especially for motorsport fans or anyone looking for a bold and luxurious stay in Abu Dhabi. I’d gladly return!

Great hotel. Thank you to Grace for an amazing welcome and her manager for the upgrade. The rooms were spacious. Breakfast is nice with two locations to choose from. Staff were friendly with smiling faces across. All in all, the 5 night stay was great. The kids loved it.