Marilyn H.
Yelp
My grown daughter, visiting from another state, and I had a disappointing dining experience here! Soon as we were seated, we acknowledged the atmospheric wooden interior. The flimsy silverware, lighter in weight and quality than camping utensils, and wrapped in one thin napkin made us wonder about the quality of what was to come.
When we ordered an appetizer and entree, our waiter, with no word, dropped off the appetizer with no plates. He left so quickly that we had to look around to find him to tell him we needed plates. He returned with two small saucer-sized plates but with only one small sauce dish. Maybe just one of us was to use the soy sauce, fresh ginger, and wasabi. Our server must not have remembered that were two of us dining or maybe he was told to use less dishes.
The unsmiling, silent server put the entree on the edge of the table and once again disappeared. Obviously, he was expecting us to eat the entree along with the rice on the appetizer plates. Because we didn't want to wear the food, I had to leave my seat to find someone who could provide dinner-sized plates. I found an employee wrapping the silver ware and requested plates for our dinners, she bent down to shelves below her and handed me two more appetizer plates. When I explained again that we wanted dinner-sized plates, she seemed to think this was an unusual request. "Oh, I will have to go find plates that size." Luckily, before our food was cold, she found two and brought them to where we were sitting.
At this time, I must note, the restaurant wasn't busy, with plenty of empty seats, evidenced also by the parking lot with room for many more customers.
We hadn't even finished eating, when the waiter dropped the check on the table. He was truly a man of no words, not asking, "Would you like anything else," Would you care for another drink or dessert," or better yet, "Was everything okay"? Maybe he was told to free up space in the dining room to prepare for the large crowd arriving soon.
The container we requested for the food we were taking home was not accompanied by a bag to put it in. This didn't seem to be the usual protocol, because a couple nearby was given their containers in a bag.
Unfortunately, all of the above occurrences have overshadowed the fact that we appreciated the delicious tasting food but not enough to want to return.