W Brisbane

In May-2025 I had the pleasure of attending a PA Network corporate event at W Hotel - Pretty in Pink High Tea. Firstly, I was very impressed with the venue, designed to reflect the curves of the Brisbane River. So many beautiful little break away areas for various sized intimate gatherings. The team there were incredibly warm, friendly, responsive and welcoming - I felt my needs were very much pre-empted and that I received wonderful service (with those cheeky Friday afternoon cocktails and teas). The show stopping, absolutely, was the high tea. I have been to my share of high teas, most notably The Ritz in London. To be perfectly frank, I would rate this experience over The Ritz. The Ritz is loud, crammed in, and the food a little dry. The W Hotel have taken the high road. Providing food that is fresh, full of flavour and decadently delicious. The offerings were an excellent mix of sweet and savoury. As a person with complex dietary requirements, I was most thoughtfully catered for also. I would not hesitate to recommend this venue, team and experience for any corporate or personal celebrations. I will certainly return. Thank you W Hotel, for restoring my faith in High Teas.

Nice hotel, great location, food, service, and rooms. Oddly, I was given a disabled access room without explanation, which made the shower uncomfortable and cold. A “we’re fully booked and this is the only room left” upon check-in could have been mentioned.

My recent stay at this hotel was an unforgettable experience. From the moment I stepped into the lobby, I was captivated by the vibrant, art deco-inspired design that set the tone for the entire visit. The staff greeted me with warmth and professionalism, ensuring a seamless check-in process. The room was a blend of luxury and comfort, featuring floor to ceiling windows that offered stunning views of the Brisbane River and the city skyline. The bed was incredibly comfortable, and the amenities ranging from a well stocked to a spacious bathroom added to the overall sense of indulgence. Dining at the hotel's restaurant was a treat, the menu offered a variety of delectable dishes, each beautifully presented. The ambiance was lively yet relaxed, making it a perfect spot for both casual meals and special occasions. One of the highlights of my stay was the rooftop pool. With panoramic views of the city, it provided a serene escape from the hustle and bustle below. Whether I was lounging by the poolside or enjoying a cocktail, the experience was nothing short of spectacular. Overall, this hotel offers a perfect blend of luxury, style, and comfort. It's an ideal choice for travelers seeking a memorable stay in Brisbane.

My mum and I enjoyed a day visit to W Brisbane. We had the away spa x high tea package . Everything about it was exceptional. Friendly service, gorgeous amenities, exquisite food, amazing views, relaxing massage followed by champagne and nibbles. We Loved it all. Really great value for money too.

Thank you W Brisbane for our beautiful stay! We were so impressed <3 From check-in to the surprise set up in our room. Thank you again for making our anniversary even more memorable. I really enjoy the 24-7 pool and everything was clean. The amenities and even the bedsheets were amazing too! This was our second time staying here and we will definitely be back and it’s 100% worth the price.

Unforgettable Stay – Best Service and Quality I've Ever Experienced Having stayed in over 100 different hotels around the world, I can confidently say that the service and quality at this hotel have been truly exceptional — easily the best I’ve ever encountered. From the moment I arrived, the staff made me feel genuinely welcomed, and this level of care continued throughout my entire stay. A special highlight was the restaurant team, both at breakfast and dinner — every single staff member was consistently warm, attentive, and professional. They went above and beyond to ensure a wonderful dining experience each day. I’d especially like to recognize Butash, the breakfast restaurant manager, whose energy, attention to detail, and personable approach made every morning a pleasure. He leads his team with genuine passion and hospitality, and it shows in every aspect of the service. Thank you to the entire restaurant staff — you truly made this stay memorable. I’ll be recommending this hotel to everyone I know and will absolutely be returning.

Stayed for one night to watch the footy and the experience, service and amenities were phenomenal. Everyone from the front door to the bar staff were friendly and helpful. The phone 24/7 concierge was an absolute life saver and deliveries were prompt! Definitely staying again!

We recently stayed at the W in Melbourne, but after returning to the W Brisbane a few weeks ago for my sister’s birthday ladies trip, I realised just how much I love this location. While the Melbourne hotel has its charm, Brisbane feels far more inviting and relaxed in comparison. Everything about the stay was memorable. The rooms are beautifully styled, and the ambiance throughout the hotel is vibrant yet calming which is a nice blend. The staff were incredible - genuinely warm, friendly, and always ready to help. Every interaction felt positive, and it really lifted the whole experience. The pool is great, although it can get a bit noisy with kids around. As a mum myself, I completely understand. But perhaps a designated adults-only hour could offer a more peaceful option for those wanting to unwind fully. The spa is one of the highlights - so peaceful, with wonderfully warm pools that really helped ease my body after a long day. One small issue was the slippery floors. I did have a fall, and later learned the hotel slippers aren’t suitable for the spa area - something that should ideally be mentioned beforehand. Thankfully, I wasn’t badly hurt, and the lovely spa staff member Elena was kind enough to assist me and checked in later to make sure I was okay, which I really appreciated. Overall, this hotel continues to impress me. It’s inviting, vibrant, and effortlessly relaxing. The team here do a fantastic job, and I’d happily return again. It’s a place that leaves you feeling looked after and recharged.