WaBa Grill

Just want to give kudos to Jade. Not only did she have great customer service, but she was a 1 woman show. Working the register and even getting on the grill (hope it wasn’t for too long). While the area isn’t the safest or cleanest, I had no problems with the food. It came out quick, was clean, and healthy.

The food is okay - however, last time I went there was a belligerent homeless man who followed me into the store to yell at me. The staff wouldn't ask him to leave, so I did. If you're looking for a peaceful place to eat, this may not be the place for you.

Food is very tasty & fresh. I wish they would give a larger portion of salmon and less rice. The portion size doesn't match the price of the Salmon Bowl. It's very thin & less than the size of my palm.

This is without a doubt one of the worst Waba Grill's in the area. My husband was trying to order a steak bowl and the cashier ( a Latina lady in her 40's/50's) was VERY RUDE not just to us but to other customers as well. What's worse is she was had the audacity to be rude to paying customers but had the time to kiss her boyfriend who seemed to be one of the cooks. I find that unprofessional especially when you have 4 customers waiting for their orders. Do yourself a favor save your money folks. Go to a place where they respect you and don't keep you waiting out of pettiness. Better restaurants to go to in the Hawthorne area include: Golden Bowl, Maui Teriyaki, Waikiki Hawaiian Grill and Huli Huli Hawaiian Grill!

Food is good 9/10 times. I usually get the steak bowl. Sometimes its not what i expected. But i can always depend on the homeless people out front to be there asking me for money! The pic is very blurry but yes, she has a chair and sits here EVERY DAY. Enjoy your visit & i hope the smell doesnt spoil your appetite!

Employees always rude, they try to overcharge any way possible. You have to check your receipt. Food is ok, sometimes dry but good healthy choice........ it's March 2019, gotta say..... gave up on this place. Everytime the lady in this picture has serious problems. She over charges everytime she gets a chance and trains the others to do so. She tagged me and starts her comments to others as I walked in, others look at me and my family like we are evil. When I haven't even said anything to her. Tried to be extra polite but no deal, she's mean, rude and just awful experience everytime!!!!! This picture was taken of her first smile because she was goofing off with employees. I'm afraid of eating here, who knows what she does to my food.

I'm very upset with myself for not turning right back out and driving 3.9 miles or so to the next spot..note to self DON'T DO THAT AGAIN..the place was a mess the floor and tables needed cleaning but the two mature Spanish speaking employees didn't think it was necessary apparently because I told both that the floors needed attention but nobody did anything then in walks a customer and picked up a couple of items off the floor..ooh k then the female staff worked the register and didn't wash or place gloves on before handling food..I'm fed up with dirty eatery places for real. Also the cooking area looks as though they are cooking on make shift oversized hot plates..hmmmm please keep your lobby clean

When it comes to giving people reviews I try to be very fair and I do understand that some people have there days but today was not the day for this location. Who ever the girl is at the front counter, OMG she needs some training, she is very rude and has a major attitude for sure. I just ask a simple question and she look at me like " are you done yet " and rolled her eyes back into her head. OMG I will never come back here again and she needs to be reported to her boss. If not, this location will lose all there customers. Overall, the food is okay but my experience here was really bad. Harry Irvine California Air Conditioning Systems

I walked in the door it smelled so bad, I got nauseated I had to leave immediately. It needs a visit by the health department I don't know the employees can work there!

I like this place a lot.. I work near by and come for my chicken bowl w/ rice and veggies like almost every other day.. All the ingredients are very fresh and the young girl that works behind the counter is really sweet and kind.. And the kitchen worker always makes the food very fresh with nice attitude.. I don't know why some people here are complaining at all.. I will strongly recommend if you work out, are on the healthy side, or just don't want to eat from a greasball fast food joint then this place will not disappoint. Food is always delicious and place is always clean, has really good atmosphere.. AAA + +

Walked in and it smelled like a beach bathroom. Noped out immediately. The cashier was friendly.

The food was ok. The service was just ok. The overall ambiance was not pleasant. The location is in a ghetto spot. The 1st thing i notice was a dirty floor and tables.. I started to walk out but honestly I was sooo hungry I stayed. I ate inside I pointed out the floor to the lil English speaking male employee..both employees were mature in age Spanish speakers but that's not a bad thing just a description..the big oversized hot plate looking equipment was a hot messed. A customer came in, after I mentioned that the floor needed attention to the staff, and he picked up some of the plastic ware on the floor. The guy never did clean up the lobby.. I could hardly take it and blurted out EXCUSE ME YOUR LOBBY IS A MESS AND IM GIVING YOU A REPORT NOW ON YELP... HONTEE NEVER AGAIN..SHAME ON ME FOR BEING SO HUNGRY I DIDN'T WANT TO DRIVE 2 MORE MILES OR MORE TO THE NEXT ONE..TO MYSELF I APOLOGIZE AND WILL DO BETTER.. LORD HAVE MERCY..

Not worth the price, portions are tiny especially if you're getting plant based food. I get food all the time from another location by my job that hooks it up, they're great. I'm not sure why waba and this location is so inconsistent with portions sizes. Do better waba

We were looking for a quick dinner so I decided to stop by Waba Grill on my way home. It was my first time here so I didn't know what to expect. I knew it was comparable to Yoshinoya, just a healthier version. I'm not sure if Waba Grill is actually healthier or not but the taste is on par. Here, there is more "waba" sauce which is basically their version of teriyaki sauce. I got the waba veggie bowl which has chicken and steak and I was pretty happy with the meat portion in my bowl. I wasn't too fond of the veggies but it definitely makes for a good balance in your bowl. If I were them, I would cut back on the waba sauce and let customers add the sauce to their liking. It wasn't crowded at all when I came here so if you're looking for something quick, Waba grill will deliver.

Beef Teriyaki with veggies is superb as well as Tacos. One of the best hole-in-the-wall in my area. I would definitely recommend this.

I was the first customer to walk in and needed to use the restroom before my order and the manager a woman wearing a black shirt looked at me rude and said the restroom is for customers only and didn't even give me a chance to say much, her attitude was really horrible, I told her I need to use the restroom first and she then spoke Spanish to the cook and took her time and then gave me the restroom code, I came out to order my food and she came back up to the front with a attitude and a really mean look on her face no warm greetings or anything, after she took my order I told her thank you on purpose so I could hopefully break her nasty attitude and she didn't respond to me, I think told her thank you at least 3 more times loudly so that way I was sure she heard me and she ignored me, so I stood there and almost canceled my order on her because I felt so disrespected by someone who not only works there but appeared to be a manger, I stood there and she came back to the counter and gave me my recipe and I said thank you once again and the 2nd thank you she finally acknowledged me and said oh your welcome but with this nasty look on her face and a very very ugly attitude.. I wish I could take my money back I wouldn't recommend this place to anyone after that experience unfortunately WaBa grill serves good food but this person ruined it for the me

If I could give 0 star I would. Have been here twice now and both times I've had bad service. Both times to go orders. The first time we got a plate and a bowl. The plate barely had any protein in it all rice. The salad was about 7 pieces of lettuce drowned in dressing. The bowl I asked for a little rice which they didn't do. The second time was last night. My boyfriend went and asked for 2 bowls of beef, no rice. Half beef and half veggies. Somehow the guy taking the other advised him he would get a better deal if he got a family meal to which my boyfriend said he didn't want the rice. The guy said he was getting charged for it anyways. My boyfriend reiterated that he wanted two bowls with mainly protein and veggies. Somehow he was talked into getting a family meal which he was never told comes with 2 CONTAINERS OF RICE AND 1 OF STEAK. if I'm asking for NO rice why would you suggest I get 2 containers with rice? Absolutely makes no sense. When my boyfriend got home with the food he said he saw the guy making and packing 2 containers of steak but we only received one when he got home. I called to speak to the manager. Who was very nice at first stated he needed to check the cameras and would call me back. When he called me back he said yeah your boyfriend was here, he saw the order being made. And he was fine with it. Nothing I can do. I tried to explain again that if we originally wanted no rice why they would suggest a family meal with 2 rice containers. He said "well I can talk to my staff" I said so you aren't going to do anything about my order being wrong? And he said no because it wasn't wrong that's what a family meal comes with. How does that make sense? I don't watch rice but you suggest I get rice. And he can't help me. Even offering bowl of steak would have been better than telling me he is going to "talk to his staff" that does nothing for the mistake they made with my order.

customer service was awful seems like the owner has a attitude all the time smells horrible in there

Javier is a good dude and has been exceptionally consistent with understanding and recommendations. The staff overall is a perfect 5 star crew.

I enjoy the food Very yummy I will be come back Very happy with this service if you like like being healthy try it.

Avoid this place at all costs. THERE IS NO SOAP IN THE BATHROOM! We could see soap in the prep area but not having any soap or soap dispenser in the entire bathroom is completely unacceptable. Also the person managing the cash register didn't wash her hands in between handling money and scooping rice into the bowls. She had a bad attitude and was rude to the customers after us. We paid for our food and asked for the key to the bathroom and then left without eating because we were utterly disgusted. I can't believe there isn't any soap in the bathroom.

Is this how much meat they put ? Very rude workers there I came in at 10 they were mopping with no caution sign the girl with glasses was in a horrible mood cussing under her breathe every time a customer would come in. That's real sad she hates her job ! She was being rude to a very nice customer.

Meat and rice bowls/plates. Pros: - Tasty food. You get a choice of chicken, steak, salmon or shrimp for protein and white or brown rice for your carbs. You can also do half rice and half veggies. - Prices are fair - Tables can seat 2 or 4 - They have a public restroom available - Lots of parking outside - They will usually have your order ready in a few minutes - Their Waba sauce and newer sauces are really good! Cons: - Extra meat isn't really worth t considering you get what looks like another spoonful for an extra $3 or $4 - The quality can be inconsistent, I've gotten burnt and gray pieces of meat before - The plates cost a more but only include a piece of fruit and a side of veggies, not really worth it. Might as well get a bowl with veggies.

Placed a postmates order to waba grill ordered a steak plate a salad and shrimp. Shrimp was fine the salad looked like the pic but no dressing. Steak plate was ok rice was super hard and EXTREMELY dry crunching every time i take a bite. I dont this was fresh as it could have been. Not an enjoyable meal at all. Next tine i will just drive there and make sure im not getting dry rice.

DO NOT COME TO THIS WABA GRILL! They are a hot mess and really disorganized! The manager is really unprofessional and unfortunately very very rude... Super disappointed with the customer service!!

I visit this store about once a week, the staff are amazing, friendly, helpful and do a great job. I have been in the store, when it's super busy, or just me, when there are cool people and folks out to give them a bad time with attitude or unreasonable expectations. Staff is good at dealing with all professionally. Waba plate is my go to, consistent and delicious, and at 10pm made to order with a smile. Keep coming back

I really have experienced better at other locations. I love Waba grill, and this particular day I was not in a familiar area so I mapped the closet location and came to this location. There was one person ahead of me when I ordered. And they were already sitting and waiting for their order. I ordered one kale salad with salmon. 27 minutes later I finally got my salad. I have never had to wait so long. I sit down to eat and I there is a sticker on the apple skin. So I politely show the lady at the counter the sticker on my apple. I explain hey, just wanted to show you I had the sticker, I'm not the one to flip out but the next person might want to make a fit and fuss for a free meal. The lady agrees and offers to give me another apple and I decline and said I would just take the sticker off. Well as I eat the apple it's mushy. So I politely ask for another apple. I get one and can finally enjoy my meal. The taste overall was consistent, so it wasn't a total bust. I would not want to be at this location for the lunch time rush.

The customer service at the Hawthorne location on Hawthorne Blvd / El Segundo was absolutely horrible. The workers obviously do not want to be working and I am concerned this can/has affected the overall quality of the food.

This is the 2nd time visiting this location. The 1st time was perfect. This time very disappointed. I ordered the prime rib as always, this time, it was chewy, and tough that is not a prime rib cut. It was just horrible spending all that money for crappy meat. Well at least my dog liked it. I do not know why the meat was so different this time. What a waste of $14. Kind of scared to go again. If I could give a zero star I would just for the quality of meat I receive.

This is quite easily the worst waba grill location. Everyone who comes here trying to be healthy has to dodge the amazing greasy bullet next door that is Popeyes. To make matters worse: you can actually smell the Popeyes in here as if Popeyes is laughing at you for trying to be healthy.

1 star because they served me and I was very hungry. Otherwise I would have made the cook redo my order! #1 I needed to use the restroom to wash my hands. And turns out they lost the bathroom key..it's 5pm! It doesn't take that long to call a lock smith! Oh well I ate my food with dirty hands.. #2 I paid extra for extra chicken and I got a bunch of shredded chicken?! Literally the whole chicken portion was shredded Wtf is that?! My food doesn't look like what they are advertising. I didn't ask for shredded chicken..and their pictures clearly show nice cut slits of chicken...never coming back here again this place is a joke

Horrible service, this is my 2nd time ordering delivery from this place ordered extra side of shrimp the did not put it in the bag, called and spoke with someone she tells me come come get it and would give me a free side of Gyoza, get back down to the restaurant she tells me that she included the food with my order like I was lying. She gave me the free side of gyoza but not the shrimp that i actually paid for. HORRIBLE

Great good...no amazing food...service wise though it sucks. Too many young girls there who don't want their jobs they overcharge argue and complain. The only positive person has every seven me is a tall histpanic male who good serves and patiently does his job correctly everyone else just argues rushes you and makes you not want to have business there.

If you're establishment is set up to redeem rewards from your app, management, seriously, Should train their employees on how to redeem them. There is absolutely no reason why this company offers rewards through their app but no one in this particular location knows how to do so. Why is that?

Walked in with my boyfriend and the cashier was helping the cook preparing the food. We waited, they would look at us but didn't say anything. We still waited then finally the rude cashier just asked us what we want. No hello or apology for having us wait. Just attitude. We simply walked out. Terrible service here. It's not the first time. And It was empty.

horrible portions for the price. i paid 10 dollars for a veggie bowl. it came with three tiny pieces of broccoli couple carrots and some cabbage.

The food here is shockingly tasty! I got broccoli instead of rice and it was fantastic! Make sure to get extra sauce! That stuff is tasty! The service here was awesome as well, super friendly!

Everything was good just they don't hook it up like the other WaBa Grill or maybe its covid. Everything was less by so much

This was my first and last visit at this location . I love Waba Grill and usually go to the Inglewood location . But I was in the neighborhood so I went to this location . My chicken was cold and dry , I got a half portion of kale salad and no orange . Even their green onion was cut very sloppily into big uneven pieces . Will never return here . And I will also warn my friends and family to avoid this place

I seen this add while watching a youtube show and I said to myself "yes that's lunch tomorrow" lol. I've tried lot's of similar food that waba grill has like Yoshinoya. I tried the chicken and beef teriyaki with steamed white rice, a green salad with orange. It was pretty delicious but honestly it taste just like Yoshinoya. However Waba grill teriyaki sauce was a little on the to sweet and salty side. I learned if I go back not to use to much of the sauce but they do have a good hot sauce for the hot sauce lovers. The salad was fresh and tasty I believe it was an asian dressing on the salad and the side of orange complimented the dish. I definitely recommend you try it for your self. I want to try the shrimp and salmon dish next!!

Best Waba Grill by far. Considering it being in a neighborhood that I wouldn't consider eating. Best service by far by Julessa. She was very professional and direct. Food was great, and no BS. Just courteous service and proper manners. Greatly appreciate it, since the last Waba Grills I've gone to all have inconsiderate service. Highly recommended. Thank you!

I'll admit the quality of the food is good; the food is freshly made... well the chicken that is...the only downside is the staff or the establishment fail to disclose that if you prefer all broccoli there's an additional charge of $1... I didn't realize this until after tallying up my daily expenses. Not to mention this was a kids nasal purchased for my toddler. For the additional charge I could have went to the local store and had an entire broccoli crown. I think the add ons should to be disclosed upon taking the order as well as notated in the menu. There's not a shortage of broccoli which means pricing for such should be more realistic as theres not an excessive portion being provided.

Since I've been having trouble checking this place out at a different location, I thought I'd check this location out. I went to this place a few days ago before 530p. A customer left after I got there, but then a few customers came when I was there. I decided on the Chicken Plate. It was good. They give an average amount of chicken and plenty of rice. The salad was interesting but good. I also got a slice of an orange which was nice and juicy. The service was super fast. It was under 5 minutes. The place seemed somewhat clean. There's plenty of parking. However, the area near this place has those hard speed bumps. I'm sure if I don't go back to this location, I'll be checking out the other locations.

I call in my orders and they are always precise and ready on time. Staff is friendly and always greet you. Restaurant is clean and will continue to visit.

I get their chicken and steak over brown rice with Avocado on top. I love how everything is open so that you can clearly see the staff as they prepare your food. Their work area and dining room is always clean here, and the Staff seems to always be in a great friendly mood as they interact with one another and each customer. Their food is a little pricey for a quick lunch... But it's fresh, very healthy, VERY GOOD & the awesome customer service makes it well worth treating yourself to a decent lunch 2-3 times a month.

If you are looking for new place to go to lunch, then do stop at this restaurant. The staff is not friendly at all. The food was ok. This was my first time at this location and it will be my last visit.

Good as always fast service just recommend to the person in charge to tell your team to clean the place a bit more I saw some dusty spots dirty floor and was not busy at all .

The food here is very good. They offer a variety of chicken, beef and shrimp dishes. You get a piece of orange and lettuce that is supposed to be a salad with the meal. They have brown and white rice too. You can add a half of avocado for an additional fee. The assortment of condiments and sauces they offer you go great with the food. I wish they would put more effort into the salad. It needs a few veggies added on top to make it more filling. A light salad dressing option would be nice. A few more fruit options would be a great addition to the menu. I did enjoy my meal despite the skimpy salad.

This was my 1st visit at this location and sadly I won't be returning. I was not properly greeted and the employee was ranting and swearing very loudly on how she had too much work. Then she was blasting music. The environment was not professional.

I am leaving this waba grill one star because of the cashier and the cook that worked on this day, we went in at 9:21pm when they close at 10pm that day and when we ordered our food we were told we could not order a side of Steak because there wouldn't be enough. So we said fine and still ordered two waba bowls. Then we asked if we could have two water cups and we were told no because they had already turned off the fountain drink machine (mind you they close at 10pm) but we should buy the can soda's because they were cheaper anyways, we politely declined. When we were asked "for here or to go" we said for here (dine in) we were told "oh just don't make a mess I just cleaned and can you please bring me the trash when done because I just threw it all out" (mind you once again we were there at 9:21pm and they close at 10pm and we have been there on different occasions at the same time and there had never been a problem before). As if things couldn't get worse unfortunately there were customers shortly that came in after us and were denied chicken because they claimed to be out of that too! Great food but poor customer service.

DONT recommend coming here. Came here a week ago and they had a promotion for free avocado with a purchase of a bowl. I got two and once the transaction was completed I requested the avocado and she said that she couldnt add it because I already paid and didnt ask for it. What difference would it have made to just simply add it onto my bowl when requested when its free? I decided to ignore that experience and give it another shot and today I ordered a bowl & was charged for a plate. It didnt come with vegetables which I always order & when I asked for them she handed them to me, I sat down to eat and as I began to eat she shouted "When ur done with the veggies have to come back up front, I have to charge you for that".. Not even bothered that it was $2 but why should I have to pay extra when they were the ones who didnt complete my order right. Not sure if the lady there is the manager but she will find any way to charge you extra for things or leave stuff out of the order so than you can request it separately and be charged again and shes rude. The customer service is just not good and I would not recommend coming to this location.

A few folks have been raving about Waba Grill and this is the first time I've had a chance to try it. It was about an hour before closing on a Sunday night so it was very slow, and I get that it's a good time to clean (in fact, I appreciate that) but stop cleaning, wash your hands and serve me. You could just take my order and money without washing your hands, but going back to cleaning and then processing my order without washing your hands... I almost asked for my money back. But I watched closely and no one ever touched my food, only utensils touched the food. Still you're losing the battle for hearts and minds so far. I got the Salmon Veggie Bowl and I think it's a pretty good deal at $8.75; decent sized piece of salmon with carrots, broccoli, cabbage and choice of rice (I got brown). It is obviously not a taste explosion even with the Waba sauce, but it seems pretty healthy... as long as I didn't accidentally get a side of cleaning fluids. If I get sick they'll hear about it. And that's why they got 3 stars. Doubt.

I went to this place at 10 pm. The sign saids they close at ten tirty. When I walked in they had trash bags full of trash the floor and place stunk horribly. It looks like they mopped the floor with a dirty mop. I was about to order a salmon plate but the girl said they only had enough for a bowl. I think they didn't want to fire up there grill, probably because they had cleaned it already. I took off after that. Two thumbs way down.

The food is really good here but today when I came during lunch the tables were dirty and I asked for the table to be wiped down. Well the gentleman behind the counter thought it was play time instead of giving the cloth to the staff to wipe down the table he was playing with it instead. This irritated me as I'm on my lunch hour. Then to add insult to injury the table that I was sitting at he decided he wanted the staff to clean the table behind me he pulled out all the chairs nosily and pretty much had me trapped at the table I was sitting at. The only way I could get up would have been to step over the 4 chairs. This is extreme Rudeness at its best. I will question coming here again not because of the food but lack of customer service.

Its a fast food joint...they deliver it fast and warm....what else can you say....The customer service was good.....

I ordered a Cup of ice and because I ordered my food through Postmates, the delivery guy said they couldn't give me the ice because I didn't pay for it !!!! ARE YOU FFFNNNN KIDING ME ??????? A DAM CUP OF ICE????!!? They're gonna go broke If they would of gave me a cup of freaking ICE ???? HORRIBLE SERVICE !!!!! Never ordering from them again !!!!!!! A stupid cup of ICE !!!!!!!!! Unbelievable...........

Let me first start by saying I enjoy Waba, I truly enjoy their chicken plate/bowl. When I visited this location everything everything was made correctly, but my chicken was cold. The steak plate was just fine and actually received great reviews so that's a good thing. Will I continue to eat at Waba? Yes. Will I return to this location? Yes. I'll just make sure my chicken is hot and bring it to the attention of the staff.