WaFd Bank

I Been Busniseman 28 year’s I used have Wells Fargo. 20 years and Bank of America 10 years the I meet her business event in shortline yokeleng lye the WAFD BANK. Branch manager in game is over I close all my bank I really like for everything bank her team and service zero charge fee and help my business. Another level. Thank you so much yokeleng lye Thank you so again. For help me and community.

This was my first home loan and I had so many questions. Tina F and the WaFD team were amazing to work with. They kept me informed, explained all the details, and there were no phone trees to wade through to talk with someone. Would give 10 stars if I could. Thanks for everything Tina and team!

Irie was knowledgeable and very helpful getting my new checking account

Had a teller try to steal 200 dollars from me. Manager tammy said it was a mistake and refused to look at the cameras but I don't believe it. Gave the teller 6 one hundred dollar bills to be deposited in the bank he gave me a receipt that said 400 deposited i tell him that's wrong and he says oh maybe I missed it in the envelope. Then it was magically found after I refused to leave until it was so make sure you count your money at the bank cant even trust your own bank these days

I have done a few loans with wafed now. Tina makes the process so easy. I would highly recommend using them. Ask for Tina. Just wrapped up a heloc and couldn't be happier with how easy the process was.

Great customer service (5 stars) but WHY in the world can't I get a replacement card in this city? Spokane is the 2nd largest city in the state. This basic service should be available to customers. I can get one in Chewelah and Colville, 2 small towns that are 80 to 120 miles drive RT away? Yikes.

Front desk agent was well versed, suggesting moving my high checking amount to a safer money mkg account ,with a great interest amount!. Unfortunately, I failed to get her name, (on 20 Dec 223).. I returned the next day & Jessica made my changes with a great attitude & knowledge! Thanks WaFd!

I have been with this bank for almost 10 years. The staff are always professional and respectful of my time and needs. If, and when, a situation occurs, I have been assisted through it until everything is taken care of. I am very satisfied with having my finances in this bank. The staff make me feel appreciated and welcomed every time I go in. I would not go anywhere else.

Applied for a construction loan with this company. Their service is horrid. Communication with the employees is bad. The loan officer (Olesya Lavrova) is incompetent and did not have a clue what she was doing. I talked with the bank manager who was equally incompetent. We moved on to another lending company due to their lack of interest in supporting us with the right product. A bank who wants to earn your business should bend over backward to win your business, offer up or coach you into the right product. Couldn't answer emails in a timely manner and always seemed as if I was a bother to them when calling. Run and move on to a bank or mortgage company who supports you in winning.

My husband and I use the drive thru service and are disgusted with how long we sit in our car without being acknowledged. Very slow customer service.