Daisy J.
Yelp
Bri, (waitress) server animosity with getto attitude.
We were traveling and decided to meet our friends at Waffle House. We were in a happy mood due to special occasions.
I asked my husband what he wanted, her orders, I order. My friend, who always orders for her husband's orders, big breakfast with grits on top of the hashbrowns and runny scrambles eggs, she asked Bri to please make sure the eggs were soft and runny.
Bri brings the food, my friend says; those eggs are not runny. Please take them back.
Bri replies with animosity; "those eggs are runny" as she is reaching out across my friend face.
Her husband, who does not want a confrontation, says, "They're fine."
Bri says with animosity and directive tone, " it's his food!
My friend husband told her ( my friend) to stop, and he walked out, she follows.
My husband and I are in the middle of this awkward moment, which, by the way, changed our moods immediately.
Our joyful time became awkward, confused, and embarrassing as everyone heard the situation arise.
My husband and I were going to ask to pack the food to go when we noticed her husband come back. We sat back down; his wife did not come back in.
Yet, I had to go to the register to ask for our coffee to be warmed up, an orange juice and container to take my friends' food to go. Which, by the way, we had to throw away her food because it was soggy.
Other employees asked with a smirk on their face how we were doing... seriously!
That moment had my stomach so upset I had to get up to pay but had to rush to the restroom to vomit.
I went to the register, and I was charged and only provided with an order reprint receipt by a different employee.
I called corporate to complain, but there was no answer.
They ask for us to go online and fill in our information.
I did!
No one has called back.
I'm very disappointed with Bri. Not only did she ruin our special occasion but also our weekend.
Management should have dealt with her inadequate demeanor immediately. Management should have, at the very least, make sure our orders were correct and that we were OK.
Nothing,
Nada,
Zip,
As if a ghost runs that restaurant.