wagamama, prudential center, boston

For a chain, the wagamama concept is great but as an Asian, I felt that the performance from the perspective of the food was kind of OK but not knock your socks off. Great tea too start with and then a fairly pricey donburi. Service was good and I like the ambiance of the restaurant. Decent choice for the Presidential Center but there are better choices nearby.

Very modern and diverse atmosphere. I can't say I love the seating layout. But the food is fresh, delicious and perfectly seasoned. I have a salad with salmon and it was delicious. Packed with flavor!

This place used to be the place to go back in London. It was a disappointment and made me feel like this is the Five Guys for ‘Asian food’. Katsu curry was a 4/5 but as usual and safe as ever. The pad Thai was a 3/5 overall.

1. They served the chocolate cake with ice cream BEFORE the entree. Ice cream melts ok? I told the server about it. She just said, I told you food comes at different time. 2. It took a lifetime to get a glass of water and a check. Tired of asking the servers multiple times for a check. 3. Just overpriced Asian-y food. Chicken from chicken ramen is dry as a jerky. 4. Recommend if you enjoy wasting your money and time

I had such a wonderful experience thanks to Daniel Muforo, the host and general manager at Wagamama. His upbeat, positive energy is absolutely contagious — you can’t help but feel welcomed the moment you walk in. Daniel has a rare ability to make every guest feel seen and appreciated, and his enthusiasm sets the tone for the entire restaurant. It’s clear he truly enjoys what he does, and it elevates the whole dining experience. Wagamama is lucky to have him!

I went there with my husband and Stephanie served us. We got the tuna nachos per her recommendation and it was amazing! The taste is incredible and she is an amazing server. Would be definitely going back just to get her again!

Walking around the Prudential Center in Boston, one is always a few steps away from any number of eateries. And most are for the visitor traffic that mostly abounds. And in this milieu deciding to eat at a chain restaurant may not even be a weighing factor. In that frame of mind, I decided to try the Wagamama, and found a pleasant delight. The place has an open but a very communal seating arrangement. Probably a smart way to manage a modicum of comfort, but also sustaining heavy traffic. The staff all the way from the usher to the servers are very polite and run the place very smoothly. I settled for a starter plate of Chili Calamari (fried squid) and pleasantly found it to be a taste above average. The spicy cilantro dip was fresh and had that spike to meet the spicy aficionados expectations. My main course was the Spicy Salmon Teriyaki with soba noodles, broccolini, and miso that made the morsels mouth watering. The server Joshua brought a very bright attitude and added to the overall experience. If you are looking for a reasonably priced, but a very good meal with quick service in a lively ambiance, this place will not disappoint. Maybe you will share the same sense of satisfaction, with which I write this review.

Nice Asian fusion that I visited two days in a row. Ramen is good, and the pad Thai was surprisingly good too! I am not a big fan of their gyoza which gives me a strong “flour” feeling with small fillings. Their healthy juice taste good!

Wow, full circle moment coming back here to this specific location to eat a bowl of ramen after almost 7 years (last time was November 2018). It's funny how other things change but some things stay the same. My friend and I tried ordering the edamame but they had run out. We ended up getting the korean fried chicken bao but it showed up 1/2 way into our meal. The baos were decent. Same with our waters, we had to beg for them. But the star of the show - the ramen - was spectacular. I really enjoyed my slightly spicy tantanmen beef brisket ramen. The broth was insane, as was the broth of my friend's grilled duck ramen (her usual order).

Good: -Chicken Katsu- cut in to small portions with a bowl of rice with curry on top, salad on the side. 10/10 -Getting food was quick Bad: -Service was incredibly slow, waited for my check for 15 minutes had to get someone's attention that I'm ready to check out even though it wasn't busy. Everybody was standing around talking to each other. -staff was cordial but not very friendly. -tipping started at 18%. I did not believe the server deserve any tip but I paid 15% anyway because I'm hopeful they split it with kitchen who basically carried the team by cooking up the delicious meal. I absolutely do not recommend eating in. I do recommend carrying out though if you want to try the food.

Ordered Wagamama on Uber Eats after a long travel day and didn't have the best experience in part due to Uber Eats and to Wagamama itself. I've had their ramen before and never thought it was the tastiest, but I didn't have anything bad to say about it either - there are definitely better ramen spots in the city. However, this time, we weren't provided any broth for our ramen and only had the noodles itself which were dry and chewy. Taste profile was lacking as well. Was a disappointing experience after a long day.

Casual sit-down Asian food, communal tables with bench seating. Service was quick- food came out in no time at all. Food was fine, large portions. The miso cod soba was a bit light in flavor. The Korean fried chicken bao was very good- sticky sweet sauce and crispy batter, in a fluffy bun.

The food. The set up; a mixture between the menu selection & certain presentations. A fun place to eat in a mall, not typical of usual mall food or major chains. It was just a well-rounded dining experience. And family friendly. Would definitely return

1. They served the chocolate cake with ice cream BEFORE the entree. Ice cream melts ok? I told the server about it. She just said, I told you food comes at different time. 2. It took a lifetime to get a glass of water and a check. Tired of asking the servers multiple times for a check. 3. Just overpriced Asian-y food. Chicken from chicken ramen is dry as a jerky. 4. Recommend if you enjoy wasting your money and time

After all of these years, I still enjoy some wagamama! Is it the most authentic ... no. Is it reliable ... yes. There's something nice and comforting about getting exactly what you're expecting every single time. If I had to pick a favorite dish, it would have to be the Katsu Chicken. It always hits the spot and is sooooo yummy. I also enjoy the sake flight and the amazing variety of fresh juices. The juices really amplify this place and set it apart from just being average. This place is great for a nice, chill bite to eat after some shopping!

I visited Wagamama in Prudential on recommendation from a friend on a work outing for a conference. The restaurant wasn't very busy for a Thursday evening. We were able to be seated immediately. The server was friendly enough. I didn't get the vibe that anyone that worked there was particularly bubbly and friendly but our server was ok. The food was also just ok. I ordered chicken ramen and a Korean BBQ bun. I enjoyed the ramen, but was not a fan of the sauce on the Korean BBQ bun at all, which was interesting because I ordered it on recommendation from our server. Overall, it was just ok. There's so many places to eat in the area and this just didn't wow me.

They have an open kitchen so I can tell that there are only 4 people back there on a Friday night and two of them are leaning and chatting for the past twenty minutes. It took 15 min for one of my apps to come out-the gyoza. It tasted microwaved. It was another 5 min after that that the drink I ordered right as I sat came. Not a cocktail. Just a canned drink. As I write this it's been 30 min since I sat and my other app (the pressed ahi ) still isn't here. I had also requested a side of firecracker sauce that did not come. 40 min in: pressed ahi came but not the sauce. Upon reminding it came. I should clarify they are maybe 20% full at 8 pm on a Friday. Waga at fanuiel is actually a favorite of mine for lunch since I work in the area. Theirs is so genuinely good. Getting the pressed ahi gyoza and ramen here it feels like someone skimped and was high and microwaved it. Take the 10 min trip to the other location if you want this food-this location isn't worth it. Service is abysmal and so is the quality.

Went for lunch with my daughter today. She ordered ramen - very good. I ordered the hoisin duck bao and calamari appetizer. I asked for plum/ hoisin sauce for dipping and they said no. Soy sauce or chili oil only.

Very busy and lively. Great ambiance. The staff is very friendly but shy. Pork gyozas were amazing - very flavorful and tasty. But the chicken ramen tasted so bland. Like they cooked the noodles and just gave you the noodle water and then added meat and everything else in. They should keep seasonings on the table other than two sauces

While there are more 'authentic' ramen places in the city, this was a convenient stop for lunch while shopping. Service was quick and friendly and we enjoyed our meal. It's a great place to go for large groups because of their long community tables which can accommodate both small and large groups.

4 stars for the food but 0 for the service. We were staying nearby and decided to get lunch here. We went to the hostess desk and a person sat us down outside of the restaurant since we had a baby carriage. We waited 20 minutes before my husband went to ask if a server can come assist us with getting our waters. We waited about another 10 minutes. The waitress that came over was nice and got us our water. We noticed many people coming in way after us already getting their drinks and food at this point. When we finally got our waters, we placed our orders in. We were hungry and so were our toddler and baby. The food came out about 15 minutes later and the waitress never came back to check how everything was. She came back once we were done and to give us our check. The food was great, surprisingly. I got the spicy pork szechuan ramen; ramen with half a tea stained egg, red onions, snow peas, spicy chicken broth, cilantro, scallions, and szechuan pork/teriyaki sauce. SO GOOD. Everyone enjoyed their food. Unfortunately the service was lacking at this location. Don't think we'll return.

Wagamama is delicious. It's such a great spot with so many great options. The service is quick, their formatting is really fun, and the food is awesome. I always get the chicken katsu curry and it is always incredible. This is a great spot for bigger groups or if you just want a quick bite.

I did takeout from the website and the food was delicious and ready when expected. I'm a firecracker chicken fan and this was consistent with strong flavors and heat. The salad with chicken was also good, with a light dressing. Service for takeout was prompt and pleasant. I definitely recommend the firecracker chicken if you like strong spiciness. There isn't much ambiance for takeout; the restaurant itself is fine and in the mall area of the Pru.

Great Ramen and very fast service The place is open until pretty late so if you are craving ramen this is the place to go to.

Decent food and service, for a mall atmosphere setting. This is the second time that I've had food here and first time I've had it seated at the restaurant. When seated in the interior, the ambience makes it seem as though you're not in the middle of a bustling mall environment, which is nice. I had the firecracker chicken which was spicy as promised. We also had the dumplings which were fairly decent. Overall, not a bad place to check out when you are in the Prudential.

Having eaten Katsu Chicken Curry on a trip to London in 2007, I was most excited to eat it again. Despite having the same name the curry was disgusting just overly sweet and under seasoned. I don't know how much the corporation has changed or if the recipes were adapted for the US locations but don't waste your time if you've had real curry.

We've been here sveeral times. Today, we had the yakisoba and the firecracker chicken. At other times we've tried the salads, the ramen, and various appetizers. We've loved everything. What I appreciate dmost today was that we told the waitstaff we were pressed for time, they delivered the food so fast and brought the check right away too. In all our trips - good food and good service. Highly recommend.

Wagamama in Back Bay is a solid 4 to 5 stars--the food is excellent, but the prices are on the higher side. That said, the chicken katsu curry is the best I've had since my trip to Tokyo in November--perfectly crispy, flavorful, and absolutely worth it. If you're craving a high-quality take on Japanese comfort food in Boston, this spot is a great choice!

Great dinner deals! Everything came out quick and everything was devious. Despite located in a mall food court, this place has a lot of offer and is a great find. Service was also great! I recommend trying out their specialty drinks and their buns.

The reviews left me having to try this place for myself to make a decision and I'm not disappointed with the decision as it was a pleasant experience in both variety and flavor. The reviews sited over priced food that was subpar quality but I didn't agree with that assessment as we ordered a variety of different dishes to try and the only complaint was that the dish wasn't as spicy as indicated on the menu. The freshness, flavors and different textures were perfectly paired for a balanced bite equally spicy with a tolerably cool finish leaving you feeling full, satisfied and still not over stuffed. The ambiance was as expected in a busy shopping center, dim lighting, loud but not obnoxious and able to hear but not recommended if looking for intense conversation. The establishment was large with both open seating and some more private booths. The waitstaff was fairly quick and friendly though we did run into some issues with language barriers when asking questions, the staff made every effort to make us happy with our lunchtime meal. We also ordered some dishes to go as we were quite full after finishing our shared appetizers, which also were delicious enjoyed later on as a second meal at home.

This place has to be our favorite dinning place when we are in Boston! I love their apps, esp the eggplant and mushroom bao, cauliflower bang bang and not to mention kare baruso! So delicious!! I like their staff , esp Jenny who works there is super awesome and their manager is great too. The order comes pretty quickly and the seating area is spacious and comfortable!

After attending the Boston Marathon race expo, my friends and I came here for lunch. It wasn't my choice since I'm just not a fan of Asian-fusion restaurants. I ordered the grilled duck ramen. It was actually not bad, but if it were up to me, I'd rather get a bowl of ramen from a Chinese or Japanese restaurant. Perhaps, one day, I'll find something on their menu that I would look forward to eating. Regardless, I had a good time having lunch with my friends and the service was good.

Sisi was so sweet and attentive! The food came out fast and I love the ambiance. My go-to ramen place!

The ramen noodles was perfectly cooked and the flavor was great. The grilled duck leg fall off the bones tender, juicy, and delicious. The only problem was the soup too salty I couldn't drink it at all. But I understand if the soup is not salty the noodles will be a bit blend. I heard the bao was delicious too. The super green Juice had too much sugar taste more like a sweet beverage than a green juice. If you want something healthy this juice will not be it. The location is very convenient, after shopping all day get a bowl of noodles it was perfect. Overall I really enjoyed the meal, the service, and the environment will definitely go back again.

Our all time favorite! The food and service is consistently amazing! The ambiance of the restaurant is great, very comfortable and spacious seats and tables. Our favorite dishes are the chili chicken ramen, chicken katsu curry and chicken firecracker. My husband loves the shortrib ramen! Axel has been our server many times and on our most recent visit and we love him, he is so proactive, welcoming, hospitable and accurate with everything and always goes above and beyond and even remembers what we like to order!

Have eaten at Wagamama (both locations in Boston) several times in the past year and always loved the food. I am vegan and usually order their katsu curry which comes with panko-breaded vegetables and a super tasty mild, luscious sauce and tastes like comfort food. The last time I visited with family, I also ordered the mushroom baos and they were a hit. Service is quick but not very attentive - they forgot to bring an item a friend had ordered once and they don't provide regular drink refills unless asked. But the few menu items I have sampled have been reliably great and for that reason alone, I would rate this establishment five stars.

Great service! And most importantly great food! I highly recommend this place! I eat here almost everyday!

Hey I just went here pretty recently... honestly it was maybe even a few hours or days ago.... not totally sure as I've been having trouble with my memory ever since the estranged milk incident... anyway... vering off topic iamm sorryyy. I thought that it tasted really good to eat here, but my mom only let me have one bite (I am 19F) so I attached a photo of the one bite she let me have. It was tuna and I liked it a lot. I liked eating my tunaaa and would do it again even with more bites, and the server was nice and she supported pride which is important to me to eat in an establishment that is respectful Haha. I dont let it get in my way though. Peace

Wagamama is conveniently located in the Pru and has a nice ambiance and vibe for groups, dates, and families. My coworkers and I had a lovely lunch here, and it felt like the restaurant was busier than usual. I've seen Wagamama a few times in passing, and it never seemed this busy. However, service was great and our server was friendly. I ordered an overpriced bubble tea (not recommended for $8.5), and a katsu chicken curry (recommended). The potstickers we shared were okay. Nothing special. The chicken katsu curry was tasty, great portion, and well flavored.

When in Boston, how can I not visit Wagamama? This place was highly recommended by several food bloggers and it did not disappoint. My first time trying Wagamama and I am a fan. We made a reservation for a Monday afternoon and glad we did cos we saw several folks stopping by for a quick lunch between office hours and large groups as well on working day. We were seated promptly and the menu is simple. We ordered the following: 1. Yasai yaki soba: This was my FAV dish and was amazing. There was flavor in every bite and the noodles were very well quoted in the sauce. I did ask for these with chicken and also asked to make these extra spicy and they did justice to it. 2. Bang bang cauliflower: To our surprise this was one dish we dint expect would be great but wanted to try it out and we are so glad we did. I would highly recommend everyone trying this bang bang cauliflower dish. It is an appetizer so portions are pretty small but it delivers 10/10 on flavors. 3. Chicken Katsu Curry: Flavorful katsu curry with well cooked chicken. Flavors were phenomenal. Service was quick and staff was friendly. This place is HUGE so you can have large groups accommodated here. I am sure they are very busy on weekends. All in all highly recommend Wagamama and I am now a big fan!

I went here for restaurant week with some friends and we had a great dinner for the price. The seating is several long tables, so expect to be close to strangers. Our waiter was very friendly but the delivery of food items was a bit odd (dessert then dinner then appetizers and drinks). I found the flavor of the fried chicken to be surface-level rather than permeating into the meat, but I liked the texture. The salmon was fairly plain, but the sauced broccoli and soba noodles made up for this. I thought the food was good but nothing stood out to me in particular. Definitely recommend for the restaurant week deal though.

Alex, our server for the last 2 times have been amazing! I would give him 5 stars!!! The food and service is really good and the atmosphere friendly!

It's conveniently located inside prudential center, and honestly the easy access right from the T stop was very nice on this rainy and cold day! They seemed busy but we were seated right away. I tray liked how this Asian fusion restaurant has many unique menu. There things that other places don't offer. But the service was slow. Our server did not come to our table for more than 5 minutes, which is under stable because the place was busy. But once we got our food she never came back to check on us, and we needed to waive at her to pay when we waited for a while and she never came by. My donburi was delicious.

We loved our lunch here! The service was great, and I would definitely recommend the pork and apple bao buns, they were delicious. The chicken ramen was nice, it wasn't too heavy. We also really enjoyed the miso cod as it had very unique flavors. It was a nice place to stop for lunch, with a very friendly atmosphere.

The food was amazing, especially the eggplant bao. Would highly recommend it. Shoutout to Bibiana and Alex for being patient with us in explaining the menu and recommending the best food

Best place to get food in Prudential tower in Boston! We came here after attempting to go to La Pizza & La Pasta (inside Eataly), just a short walk away. We were welcomed to the restaurant by the manager, Francesca and sat down in a cozy corner of the restaurant. The ambiance was lovely and inviting. Our server, Mariana, did everything possible to make us comfortable and answer our questions. We ordered mint tea (which came in a pot with actual mint leaves) and an appetizer to start (vegan cauliflower). Both were delicious! My main course - tofu salad was equally tasty - cleaned my plate! For dessert, I got matcha cheesecake and it was yummy as well. On top of that, the restaurant bill didn't break the bank. And it was such a contrast with La Pizza & La Pasta, where we didn't feel all that welcome and everything was overpriced. We will definitely be back and can't recommend highly enough!

Amazingly tasty Yaki Soba , super friendly people and awesome ambiance.. Just love it and 100% recommended..

Ordered spicy beef donburi. The food was okay, ingredients were fresh but just didn't tied well. Too much rice as oppose to the portion of spicy&sweet teriyaki sauce and the beef or other veggies. Also felt it's a bit pricy ($17)considering the small portion of ingredients besides rice :(

I really liked the casual yet sophisticated experience of dining here. I got the chicken gyoza ramen and it was very yummy. I got a mint mocktail as well and I also enjoyed that. The edamame was a great starter as well. Service was remarkably quick. I have no complaints!

Wagamama never does you dirty. Well, it may cleanse your bowels but I'll tell ya it is worth it. The food here is so good for the price you are paying and the cocktails are honestly great. The bao slaps, I could eat 10 of those crispy rice ahis, and that ramen on a rainy day was just what I needed!!!

I used to travel to London fairly often for work and fell in love with Wagamama. This was my first time at a US location. Same concept, same yummy food...except NO duck gyoza on the menu. Please, someone, anyone, bring the duck gyoza to the US!! It's one of my favorite dishes. Everything we ordered was tasty. I tried the banh mi which was new to me and it was good. Everything else I've had many times before. Food took longer than I was used to, but it was a busy lunch rush. We weren't in a hurry so it was fine. Good option when you're in the Prudential Center!

This is my second time eating in Wagamama, and I really enjoyed the experience! The chicken ramen was great, and my friend really enjoyed her katsu curry. I also loved the nourish-mint drink - it was so refreshing and a great addition to have beside the meal! The service was great too, and our server was very sweet. The prices are also reasonable. I had a positive experience, I'm very glad I came!

Wagamama is always a delightful time. I don't believe there's anything on their menu that isn't a winner. I especially like their ramen, but they also have a pretty unique selection of drinks and desserts. The location at the Prudential is cool and comfortable. It's usually quiet around noon. And the staff are exceptionally kind and friendly. The restroom is a little dingey, but it's a nice alternative to the one in the mall, which is usually crowded.

Big Japanese/Pan-Asian casual dining/ramen bar chain conveniently located inside the Prudential Center mall. Dishes are cooked to order & brought to the table as readied. Most popular dishes seem to be yakisoba, chicken katsu curry (1149 cal!), & no duck donburi. Edamame with mild chili garlic salt $8. 4* Chicken Regular Katsu a lot of rice, a side salad and nice Japanese curry gravy over the chicken katsu slices (wished not all the katsu was completely covered so it can still be crispy) $18. 4* TanTanMen Beef Brisket Ramen korean beef brisket, egg, nenma, kimchi, scallions, bokchoy, chicken broth wasn't greasy and was a very good balance of broth, noodle & garnishes in quality & taste. $19. 5* Bang Bang Cauliflower caramelized crispy shell, hint of spice $9. 5* Juice bar Nourishment Mint Apple, lemon & mint $8. 5* Hot tea Ginger & lemongrass small press with enough for 2 cups at a time. Can ask for more hot water: $5 5* Substitute can exchange brown rice & various noodles with each other Service great! History -started in Bloomsbury, London in 1992 by Alan Yau (creator of Hakkasan) who left if in 1997 -of 150+ worldwide branches with 7 in the US: Boston (2), NYC (3), Atlanta (1), Tampa (1) -motto: Love noodles, love wagamama

Great service, Alex was very kind, smiling, his skills to serve was amazing, and also ViViana was aware of how the attention towards us was. amazing experience , food was very good, and ambiance was at point! I'm pretty sure I'll be back to this place.

First time here and we were very impressed from service to the quality of food. The staff and manager was accommodating with our requests. Our food was delicious and came out in a reasonable amount of time considering it was a busy Saturday dinner service. We love the friendliness of the staff and the light vibe of this place. A perfect place to meet with friends and family. The menu is vegetarian friendly as well. We went the second time within the week and the second visit was even better. Food remained consistent. The manager during lunch was just the best. We will spread the word and definitely coming back whenever we are in the area.

Came here on a Saturday night and had to wait ~25 minutes to be seated since they were packed. For Asian-inspired food, it was OK but not worth the price in my opinion. The pros were that they had a lot of healthy options (we tried 2 of their juices which were quite good), however the food left something to be desired. We got the wagamama salad which had a good variety of veggies but we could barely taste the dressing since it was very sparsely drizzled on. The best dish was the udon chicken, which was well-flavored and had good texture with the noodles. The steak bulgogi teppenyaki fell flat for me, really just kind of meh. All in all, it's a decent spot for grabbing a meal in the Prudential Center but wouldn't come out of my way for it.