Hollie L.
Yelp
I don't enjoy writing negative reviews, as I try to be understanding and give places the benefit of the doubt. However, when multiple issues arise during a meal at a well-established restaurant, it's worth addressing. Otherwise, they might continue to believe their current approach is acceptable.
We had reservations and were seated quickly at the table we requested, which started things off on a positive note. We ordered drinks while waiting for our friends to arrive, but it took over 10-15 minutes for them to be delivered. Strangely, when our friends ordered their drinks later, theirs came out almost immediately. It didn't make sense.
Next, we ordered two shareable appetizers--the pork belly bao buns and cauliflower. The server warned us that the "fry station" was backed up and the appetizers might arrive after our entrees. That was odd, but we really wanted to try them, so we agreed. True to their word, the appetizers did come after the entrees--except my entrée never arrived at all.
Thankfully, I'm not a big eater and managed to get by on one bao bun and a bit of cauliflower. Since we had a show to catch, I asked for my meal to be removed from the bill. The server apologized, but then completely lost my sympathy when he said, "Next time, you all should come in before the rush, around 3:30 p.m." I couldn't believe it. I laughed and replied, "I'm not in my 20s, but I'm certainly not looking for an early bird special." It was frustrating and condescending.
To make matters worse, we overheard the server apologizing to other tables as well. If you're a restaurant located in downtown Tampa near the arena and you can't handle busy times, why are you even in business?
Overall, nothing about the experience stood out or gave us any reason to return. If your standards are lower than ours, you might want to check it out, but we won't be back.